Maintenance for the week of November 24:
• PC/Mac: No maintenance – November 24
The connection issues for the European PC/Mac megaserver have been resolved at this time. If you continue to experience difficulties at login, please restart your client. Thank you for your patience!
Questions about reporting bugs...
There is a couple of threads here in the Mac Forums about the game client crashing to the Mac OS log in window.
It is still happening to me as well, and last time I went to customer service about it they told me to report it as a bug. (That was a while ago.)
Do I...
• Report the bug each time it happens? (multiple reports per day)
• Report the bug each day it happens? (Report it once for that day)
• Report the bug once a week?
• Stop reporting the bug after the first time I submit it?
Since greymoor launched I have been reporting it each day it happens, even though it can happen multiple times in one day.
I have a report already written up and I just copy and paste it into the bug report when it happens, with slight variances. Is that ok?
Do I fill out a new item to customer service each time instead?