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Audio Issues

Reverb
Reverb
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I’m at a loss and I hope someone can point me in the right direction. My game audio has stopped working.

I have ensured that the game audio settings for both Music and Sound are on and the volume is up, as well as the master volume is up. I’ve confirmed it at the login screen, and the character select screen, and in game. The sound works when I launch the game and the Bethesda logo and splash screen run, then goes silent. The sound works if I choose Play Cinematic from the login screen, but there is zero sound on the login screen or while playing the game.

I’ve tried different audio devices, updated drivers, disabled and re-enabled devices and services, nothing made a difference.

Audio is working just fine in all other applications and games, this problem is specific to ESO, and just started yesterday.

Any ideas?
Edited by Reverb on May 28, 2020 4:49AM
Battle not with monsters, lest ye become a monster, and if you gaze into the abyss, the abyss gazes also into you. ~Friedrich Nietzsche
  • Reverb
    Reverb
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    Nvm figured it out. The sound was ON when viewing the UI but the UserSettings file had it set to 0. I don’t know how or why the inconsistency was able to occur (and persist) but it’s fixed now.
    Battle not with monsters, lest ye become a monster, and if you gaze into the abyss, the abyss gazes also into you. ~Friedrich Nietzsche
  • ZOS_Bill
    ZOS_Bill
    admin
    Our audio troubleshooting FAQ linked below has some steps you can take that can help with sound issues in ESO.

    How do I fix sound issues on PC?
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
  • Rahdintimelord
    I have an audio issue that I really don't know how to fix, Audio in the game is fine and working except in west skyrim.
    when doing the new quests, I hear the backgrounds sound , but the npc's have no voice ! having to read the words which is no fun at all! Audio is normal in every other part of the game and npc's are heard everywhere else. So I think it might be a bug of some sort?
  • ZOS_Bill
    ZOS_Bill
    admin
    @Rahdintimelord

    Have you gone through the audio troubleshooting linked above?

    What can also help is to run a repair through the ESO launcher.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
  • Rahdintimelord
    I am glad to say now that non voice npc issue in graymoor has been fixed with a patch doownload.
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