Twitch Q and A: Arena Weapons and How Community Feedback is Handled

  • Varana
    Varana
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    And again, if that "tiny minority" is so tiny, why anger them, for no reason?
    That argument goes both ways.
    Edited by Varana on June 4, 2020 12:11PM
  • ralphylauren
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    "I think we've done a pretty good job overall, of responding to player feedback, and listening to player feedback over the years. I think were kind of one of the best teams in the business at that. I think we could get better at it, but I think we do do a lot, overall."

    No, not even close. I've been playing MMOs for more than 20 years, and in that time, I have yet to see a development team with the same level of utter contempt for their community that ZOS has for their players.

    Pride goeth before the fall.


    This tho ❤️


  • Veinblood1965
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    Question and be honest.

    If ZoS had added a new weapon set to VMA but called it something COMPLETELY different like Staff or Bow of Maurading Hate with better stats for example would that have been better? I think there would have far less complaining people would be thrilled I think.
  • nalimoleb14_ESO
    nalimoleb14_ESO
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    That’s what I don’t get, if it’s such a small percentage of the ESO player base that was able to acquire the vMA/vDSA weapons in the first place, then why not upgrade the weapons of that small percentage to Perfected considering they’ve EARNED said weapons by grinding the exact same stupid content? What does ESO have to gain by making players who have already earned Stormproof, earned Flawless, earned hundreds of vMA/vDSA weapons they’ll never use, in search of that one elusive weapon that they actually use for days/weeks/months, just to turn around and say go back in and earn the Perfected version in the same arena you already put your time into? This isn’t just a Vet Dungeon, this is the hardest arena content in the game, with the worst RNG, and it is not a fun experience for a lot of people who powered through it and put in their time with the intention of never having to farm it again once they got their BIS weapons. This carrot on a stick analogy is frankly sickening.

    And don’t give me that “you didn’t earn the Perfected weapons” crap - yes we did, because we farmed these arenas, put in our time, and that’s not going to change regardless of if ZOS decides on a whim to add super ultra magical Perfected fairy dust weapons to the same old ass arenas.
  • silvereyes
    silvereyes
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    Question and be honest.

    If ZoS had added a new weapon set to VMA but called it something COMPLETELY different like Staff or Bow of Maurading Hate with better stats for example would that have been better? I think there would have far less complaining people would be thrilled I think.
    My hunch is that there would have still been an outcry, although it's always tough to gauge emotional reactions to a hypothetical. The core issue has never been about the specific gear for most of us, more that the rewards structure shifted out from underneath us. We object to getting to a finish line of a marathon for the best weapon, only to have ZOS pull a bait and switch on us and say, "Haha, you thought that was the best?! Sorry, no, this is the best! Go run it again if you want it."

    The fact that the perfected weapons offer only a negligible bonus probably actually leads to less criticism, as many people just shrug and say NOPE and forget about it. If there were a more noticeable power advantage to the new weapons, those people would probably be complaining too.
    Edited by silvereyes on June 4, 2020 5:16PM
  • brennz
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    And don’t give me that “you didn’t earn the Perfected weapons” crap - yes we did, because we farmed these arenas, put in our time, and that’s not going to change regardless of if ZOS decides on a whim to add super ultra magical Perfected fairy dust weapons to the same old ass arenas.

    The thing is, upgrading the weapons people already had doesn’t make a lot of sense when you look at how similar situations are handled in other contexts.

    When you chose to enter vMA, you knew what weapons were there and were completing it to get them. Just because the reward changed later, it does not mean you get that later reward. It’s not the one you signed up for. Sometimes a window of time will be accounted for, but other than that - you get what you signed up to get.

    Some examples:

    You buy a scratch off lotto ticket where the max prize is $1000. You win the $1000. A month later they change the max prize to $1200. Do you get $200 mailed to you? No. Because those weren’t the terms when you participated.

    You buy a TV for $500. Two months later the TV goes on sale. Do you get it for the sale price? No. Because those weren’t the terms when you participated.

    vMA is following the lead of pretty much every other similar instance. You completed content with a listed reward. Now that reward has changed. There’s no reason, according to precedent, that the expected behavior should be to auto-upgrade everyone.

    You may think you’ve earned it - but you didn’t. Because those weren’t the terms when you participated. It totally sucks, but you aren’t entitled to these weapons. There’s no precedence for that assumption.

    Would it have been an amazing act of goodwill to upgrade them? Yeah. But the entire point is to get people doing MA and if there’s no reason to do vMA, then they haven’t met their goal. When you look at it, the only way to rejuvenate NMA and vMA both was to do exactly what they did.
  • FakeFox
    FakeFox
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    I can certainly appreciate Rich Lambert being personally invested into the game, however, this also makes him act or at least appear very unprofessional. Further subjective and emotional reasoning holds very little value in my opinion and I would much more prefer objective and statistical explanations for changes to the game.
    EU/PC (GER) - Healermain since 2014 - 50305 Achievement Points - Youtube (PvE Healing Guides, Builds & Gameplay)
  • Moloch1514
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    As Rich said long ago....we know we dont have to be here, right? That attitude never changed it seems. Sad for a lead dev. Also explains why endgame is now housing and fashion.
    PC-NA
  • AzurasCry
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    He said to regrind the weapons of I want the perfected version. It took me over 3 years to drop a vMA flame staff and a vMA bow which I have drop only once in my life time of both of them after several hundreds of runs and wasn’t even in the preferred trait. Luckily we got transmute stones now to fix the trait. I’m so not looking forward to regrind perfected weapons from vDSA and vMA. Yeah, the increase may not seem too great for organized PvP groups, but some of the extra stats can affect certain PvP builds significantly, and a solo payer could use all the help they can get whether they run a meta build or not. Fortunately most vMA weapons are preferred for backbar and does effect too much. It’s the vDSA weapons such has the Destro staff and 2Hand that will get affected since that is used for front and back.
  • zvavi
    zvavi
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    A kindly reminder to everyone this is not another complaint thread about the vMA not being upgradable, but the way they took the feedback about it, and in general. There are various already opened discussions and polls about if they should upgrade the drops.
  • silvereyes
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    brennz wrote: »
    the entire point is to get people doing MA and if there’s no reason to do vMA, then they haven’t met their goal.
    But that wasn't their stated goal. Rich said their design goal was to make the weapons more accessible. The choice of how to handle existing weapons had nothing to do with their vision or goals.

    According to his own words, Rich made the call not to upgrade because he was intentionally drawing a line about not upgrading things that don't change in power, regardless of circumstances. He admits it's a line that seems arbitrary and upsetting, but it's apparently a line he thinks is important enough that he's willing to upset some people over it.
  • usmcjdking
    usmcjdking
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    I clearly remember these weapons being downgraded in my inventory overnight.

    So yes, they did change in power. Refusing to change them back is fine @ZOS_RichLambert , but let's not beat around the bush here. This isn't a refusal to "not upgrading", this is a refusal to "return to initial performance" - whilst adding those items with the exact same acquisition criteria back into the game.
    0331
    0602
  • Psiion
    Psiion
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    Greetings all,

    After removing a few posts from this thread, we would like to remind everyone to keep the Forum Rules in mind when posting in a thread. While we appreciate debate, please keep the discussion constructive and civil. Thank you all for your understanding!

    Enjoy the Journey!
    -Kage
    Staff Post
  • silvereyes
    silvereyes
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    Another gem that makes me giggle...
    I think we do do a lot, overall.
      - Rich Lambert, May 2020
    
    What can I say? I'm easily amused.
  • CleymenZero
    CleymenZero
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    @ZOS_RichLambert thanks for the feedback but you're missing the mark again.

    85% of users polled in the forums were against the decision. It's a small sample compared to the total user base but you can't count the thousands that didn't answer in either camp therefore, a majority of players polled were disagreeing with your decision.

    As for not losing power, you're mistaken because, as weak as they are, they still raise the power cap and as raising the power cap is equivalent to increasing gear level which wasn't part of the deal.

    Let me just give you an example of another way your decision is unacceptable. Let's pretend you introduced Perfected Vicious Ophidian at a certain event. I believe NOBODY would object to you not upgrading. I certainly wouldn't. Here's why:

    Pre-Greymoor post

    vMA Non-perfected. Perfected
    nMA Nothing. Nonperfected

    Pre perfected VO. Post
    Vet crag non-perfected Perfected
    Normal. Non-perfected Non-perfected

    There's no way to tell which piece of VO was earned at what difficulty therefore no way to upgrade the gear. And from observation, a lot of end game raiders farmed their stuff on normal to save some time. I saw that a lot when AY became bis.

    For Maelstrom Arena and Dragonstar Arena, there were no rewards for completing normal so EVERY SINGLE PRE-BLACKROSE ARENA WEAPON was earned by either completing veteran difficulty and the leaderboard rewards.

    So the reward structure was broken with the introduction of pre-blackrose prison perfected arena weapons and that's one of the biggest issues with your decision, it's inconsistent.

    Now, you use your enthusiasm with completing vMA as a reason to go back in there and "earn" weapons that were essentially already earned before. In no way is your desire to do something a proper justification for sending players back in there. I can complete vMA with every class stam and mag with a score of at least 550k except for Sorc where, without ever pushing score (can't be bothered to remember all that crap), I can easily get a 570-580k. Imagine, I don't even push scores...

    That doesn't make it that I want to go back. I don't want to have to go back. I farmed Elemental Succession set recently, have dozens of golded Master and Maelstrom weapons. I don't need a reason to go back.

    If it was your intention to revatalize the content, you missed the opportunity by a very large margin. You frustrated the playerbase and didn't introduce anything new.

    In short, you missed the mark. With the performance issues we experience, we absolutely do not need more annoyances. You haven't fixed desyncs, which you admit having with the change to barswap cool-down, and you want the playerbase to complete semi-competitive content.

    Many faux-pas committed on this case.

    Parting note: I'm happy with the set changes (still salty about ravaging and Veiled Heritance who fell into obsolescence), I enjoy the base crit resistance, dont know how I feel about the healing nerf but wtv. In essence YOU ARE DOING SOME THINGS RIGHT but you owe it to the playerbase to make the experience a good one and part of it, is being humble and admitting it when there is fault.

    Ps: I, in no way, am under the impression that Rich will read this but... Worth a try...
  • silvereyes
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    wrote:
    [Quoted post removed]
    I don't really want to turn this into a Rich-bashing session. It's also not fair to say he's a poor leader. He has many great qualities to lead this game.
    • He's super invested. I mean, he got a full-sleeve ESO tattoo for crying out loud!
    • He cares deeply for his team and encourages them.
    • He takes responsibility (#blamerich, lol)
    • He's willing to admit fault (sometimes)
    • He's willing to delegate, but also able to get into the minutiae when needed
    I like Rich, and I think he's an asset to the game in many ways.

    That said, I definitely agree that leadership doesn't seem to be an inborn talent for him. For me, that's fine, as long as he's willing to grow in the areas he's lacking.

    One of those areas that I definitely think needs some growth is in how he interacts with the community. He seems to analyze us or defensively react, more than trying to understand us.

    Part of that is understandable. The game is in a bad state right now, so he gets yelled at a lot, which is enough to make anyone defensive. I’m hoping that, as he grows into his role, he can learn how to table his reactions and learn to really listen.
    Edited by ZOS_Lunar on June 5, 2020 5:41PM
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