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Still No Statement?

  • Thoragaal
    Thoragaal
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    Thoragaal wrote: »
    Thoragaal wrote: »
    Thoragaal wrote: »

    That's hilarious.

    "They need to communicate with us".

    Gets link to communication.

    "I don't believe anything they say"...

    Gee, I wonder why they're not hitting every thread with responses, eh?

    What people wanna see is a relatable response.
    Something that acknowledge the issues and something that ensures them they are working to solve said issues.
    The respone needs to be in relation to why we have DLCs/Crown Store items, and client side performance improvements, seemingly taking priority over server side related issues (lag/desync).
    Only saying things like "we're working on it", when the playerbase doesn't experience it themselves, isn't a useful reponse to anyone.
    It's like the story with the girl who cries wolf; eventually people stop believing it.

    Having an unscripted video response, maybe over Twitch along with questions from chat, has a lower risk of being misinterpreted, and if there are any questions or misinterpretations those can be sorted out immediately.

    I actually see this the same way, only I don't think you're going to like it. You see, I've seen what happens when a developer replies to something in a thread with something along the lines of "that's a good idea". This is what then happens:

    1. "Confirmed: x that dev replied to".

    2. When it doesn't happen, we're in a thread complaining that they made false promises, when no promise was ever made, but it got an official response.

    I've also seen the aftermath, where a dev working for BioWare was forced off of Social Media due to death threats because poster's didn't like what she had to say. It had something to do with a pure Story Mode, with no combat, that she'd like as an option to play. Note that there was no indication that this was going to be a thing, but see above. So no, they can't reply to this, but not that, and there's no way they can reply to everything. If they say something on a stream, and for whatever reason, it's not implemented, or not happening fast enough, then see 2.

    Then there's the outright dismissal of "I don't believe them" when they try to provide something. I snipped out an entire list of things in the other post in this quote chain. The primary thing I take away from that list, despite it being the poster's apparent intent to justify "I don't believe them" is that they are indeed trying things, but those things aren't working, or worse, making them worse.

    Yes, I think we all know there is a risk of people misinterpreting things and people pulling things out of proportion.
    That doesn't mean it's not the right thing to do.
    If we had official responses adressing said issues then the player base would also help out other players by directing them towards the official statements.
    I've been playing online since 1995 and I've never seen a community this fragmented on simple information regarding the fundamentals of gameplay. In other games people help eachother out by pointing out if players are wrong and they are able to do so by backing it up with official statements.
    I understand if people see a risk in making official statements, and they should, because it is a risk. But it's still the right thing to do. Which is why you see official statements being made in literally any other field of society.

    It's by withholding information that they create a ground for conspiracy theories and disbelief. It's not healthy for the longevity of any community, because it fragments the community even further.

    Earlier in this very thread, someone provided a link to official statements regarding the lag. The response was "I don't believe them". This is an example of what happens. It's not "what might happen", or "what could happen". The community is absolutely convinced that this is unique to here. They are convinced that ZoS enjoys all the rage that gets posted here, and in other places, and you can bet they're aware of it in those places too. If that's pointed out it's "but they didn't reply to (insert issue here)".

    So, hypothetical: A dev comments on the issues with the lag, citing the steps they have been taking, and what they are planning to do and what's on the "white board". What do you suppose will happen? I actually opened up this response with what will happen: "I don't believe them". How do I know? Because it's already happened, right here in this thread. Despite the "but they're not doing anything to fix it" claims on the forums, the same poster then posted a list of things that they have tried, that simply didn't work, or made it worse. Yet, you believe that communicating these regularly would change that? I submit that it would have the opposite effect. Not only would it make things worse for them, there would be players finding themselves on vacation for raging about how incompetent the devs are.

    Worse, what happens when something that players are complaining about is working as intended ? So a dev pops in and states "that is working as intended", and BOOM, the forums will explode. I've seen that happen too. Take a scan through some of the "the game's too easy" threads, and check out how many posts were edited by moderators with no official responses. Since the game is working as intended, what do you suppose it would look like with a dev response indicating that?

    The link provided was about their performance improvement plan. Something they've been working on for years and started releasing last year. It has nothing to do with the current desync/lag/delay that became prominent just a few months ago.
    And I don't believe the entire community think ZOS enjoys the rage. Communication isn't fail safe, there will always be a percentage of a population that misconstrue what's being said. But the goal with communication is to lessen that group's influence. Being silent on the current performance issues does the exact opposite.

    1) There's no need for hyperbolic examples. People that think ZOS is straight out lying is a tiny minority. Which is why the majority of posts in this thread, and other threads, don't claim to believe that being the case. However, I think most people saying "I don't believe them" many times simply mean that they don't believe the "fix" will make things good again. Maybe slightly better, but not to the state the game was in previously.
    2) I don't believe that "communicating these regularly would change that", because it's not a binary thing. But the desync/lag/delay that was introduced in update 25 was and still is a major issue for the fundamentals of gameplay. When anything major like this happens, that straight out prevents big parts of a community from acting in accordance with the goals of said community, then there needs to be and official statement adressing the issues. This isn't some minor thing. This is preventing large groups of people from actually playing the game (dungeons/trials/cyrodiil/BGs). And ZOS has said nothing on the issues other than "we're aware of it and we're working on it".
    Like I said before "Only saying things like "we're working on it", when the playerbase doesn't experience it themselves, isn't a useful reponse to anyone", it creates distrust because there's no evidence for it, because in practicality nothing's changed from the PoV of the player. It's the same generic response we see to the tiniest of issues like (for example) "This set doesn't have a proc chance of 30%, it's more like 20%" and it makes it seem like the issues are on par with eachother. When they're not.

    An official reply shouldn't be needed in such a thread, but if a dev replied to one of those threads I would expect an explanation on the mindset and reasoning behind why it's so easy and not simply "that is working as intended".
    However this isn't a case of "working as intended" and it has nothing to do with the topic at hand.


    I'm quoting myself "What people wanna see is a relatable response.
    Something that acknowledge the issues and something that ensures them they are working to solve said issues.
    The respone needs to be in relation to why we have DLCs/Crown Store items, and client side performance improvements, seemingly taking priority over server side related issues (lag/desync)."
    So far ZOS hasn't done that. The link provided is for a plan created way before the current issues even started.
    If the part "*New* Animation Set Caching" is added to somehow fix the desync/delay since Update 25, then I at least need an explanation for how it's related with the current influx of said issues.
    I'm not particularly well traveled in this type of language and I have no idea if what I'm experiencing is even being adressed. So to me, a gamer for 30 years and an online gamer for 25, this isn't a relatable response.

    You lost me at "hyperbolic" and "small percentage". Hypothetical, and hyperbolic are not the same thing. Perhaps it's easier to argue against "hyperbolic"? I wonder, as well, how many "they're not doing anything to fix it" posts, or threads, we can find? There's at least one "do they even realize there's a problem" thread per week, so far. I'm getting more of a "They're not telling me what I want to hear" vibe.

    In regard to the italicized part: It has everything to do with the "topic at hand". The topic at hand is communication. Attempting to limit the scope because you don't like the hypothetical posed by "working as intended" doesn't do a lot for your case. "They should respond to things I want to read about, but only those things need official responses" is exactly what that paragraph says to me, along with "then they have to go to ridiculous lengths to justify it"?

    Even the "well, that's an old post" implies that they don't know what's going on in the game, right? "But they didn't drop everything they're doing to communicate that they know what's going on" falls way flat, especially when paired with "I don't believe them" or, even more hilarious, the "I don't care" post I found over on swtor while reading over there. How many "they don't play" or "they don't listen" posts does it take to break free from "a small minority think they're lying"? It's more accurate to say that a vast majority of posters have no idea how complex trying to sort this kind of stuff is, but they do believe there's some kind of switch that can be flipped that will cure all their ails.

    Saying "[...] The response was "I don't believe them". This is an example of what happens. It's not "what might happen", or "what could happen". The community is absolutely convinced that this is unique to here" is an hyperbolic argument.
    Saying that "the community is absolutely convinced" based off of what only a minority are saying, is hyperbolic.
    The vast majority of players don't even use the forum. The majority of forum-goers don't post anything. The majority of the people posting aren't "convinced that this is unique to here". So, it's a tiny minority thinking along those lines.
    It doesn't matter though how many posts/threads are being made along the lines of "they're not doing anything to fix it". Neither of us are gonna sit here and actually count and compare (I tried.. but stopped once I realized it's 5 pages of threads being updated in just the last 12 hours) :P

    The topic at hand is about communication, true, but it's more specific than that. It's more specifically about the lack of communication in regards to the lag/desync/delay we're all experiencing since update 25. I don't wanna derail the thread and make this about "what sort of things ZOS should and shouldn't reply to", when it's already about one specific thing; delay/desync/lag since update 25. The OP video was posted the 4th/19th of May after all, which is after said update.

    I'm convinced ZOS knows what's going on. If they were completely oblivious to these issues then they wouldn't say "we're aware of it and working on it" and I wouldn't suggest them coming out and speaking up on it.
    But I agree with you that most posters probably have no idea how difficult it is to sort out.
    And many players blames the devs when in actuality it's an economic reason to why some things gets attention and other things don't. <- This is the reason I earlier said "The respone needs to be in relation to why we have DLCs/Crown Store items, and client side performance improvements, seemingly taking priority over server side related issues (lag/desync)".

    What I am saying, which you clearly disagree with (or am I wrong?), is that these issues (lag/desync/delay) are big enough to make an official statement about. It's not just a hiccup, it's been going on for a bit over 3 months now and large groups of the community are being affected by it.

    EDIT: Apparently misspelling "hiccup" got the word censored.
    Edited by Thoragaal on May 24, 2020 4:01PM
    The road to hell is paved with good intentions.
    "I've always wanted to kick a duck up the arse" -Karl Pilkington, on the question what he'd do if it was the last day on earth.
  • trentstarbuck954
    The statement that zos said is that their servers are holding up and performing fine. Which is an absolute lie and an insult to anyone who actually is still subscribed to the ESO+ service.

    i unsubbed for the first time since launch due to the terrible performace, ive played since PC launch and currently on PS4 and this is by far the worst the game has EVER been.
  • robertthebard
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    Elsonso wrote: »
    Earlier in this very thread, someone provided a link to official statements regarding the lag. The response was "I don't believe them". This is an example of what happens. It's not "what might happen", or "what could happen". The community is absolutely convinced that this is unique to here. They are convinced that ZoS enjoys all the rage that gets posted here, and in other places, and you can bet they're aware of it in those places too. If that's pointed out it's "but they didn't reply to (insert issue here)".

    So, hypothetical: A dev comments on the issues with the lag, citing the steps they have been taking, and what they are planning to do and what's on the "white board". What do you suppose will happen? I actually opened up this response with what will happen: "I don't believe them". How do I know? Because it's already happened, right here in this thread. Despite the "but they're not doing anything to fix it" claims on the forums, the same poster then posted a list of things that they have tried, that simply didn't work, or made it worse. Yet, you believe that communicating these regularly would change that? I submit that it would have the opposite effect. Not only would it make things worse for them, there would be players finding themselves on vacation for raging about how incompetent the devs are.

    Worse, what happens when something that players are complaining about is working as intended ? So a dev pops in and states "that is working as intended", and BOOM, the forums will explode. I've seen that happen too. Take a scan through some of the "the game's too easy" threads, and check out how many posts were edited by moderators with no official responses. Since the game is working as intended, what do you suppose it would look like with a dev response indicating that?

    I am not convinced that communication decisions should be based on the lowest common denominator. Someone is always going to think the studio is lying, psychopaths, or evil. Lots of people in here have a favorite conspiracy theory about why ZOS does what they do. Honestly, I doubt that a lot of those people actually believe what they say, and they just say it for whatever other reasons they have.

    Gamers are going to PVP in the forum. Sparring with other players and the studio is unavoidable. :smile: There is no way around that, and that is why we have to have moderators.

    The flip side to all of this is that when ZOS comes out and says that something is intended, or explains how something works, or why they did one thing instead of another, there are other people in the forum that will pass that information along. Not everyone is going to feel the need to fight about it with the studio. For those who did not get the information, It has to be repeated, and some of the people who complain about communication will be the people that do that. Yes, they are mistakenly called "white knights" for providing this information in disagreement with a person making a negative comment, but that is also to be expected.

    Frankly, I agree with most of this. Unfortunately, the "vocal minority" will be all over things. Short of reporting every post that does it, the rest of us have no recourse but to read it, or ignore users that are, steadfastly going to complain about anything that they say. Note, I say they here because it doesn't matter what game you're on, it's going to happen. What seems to get lost in the shuffle is that they are people too.
  • Celephantsylvius_Bornasfinmo
    Celephantsylvius_Bornasfinmo
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    Hi Elsonso.

    ElaborateRipeBronco-size_restricted.gif
  • huntgod_ESO
    huntgod_ESO
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    Cyrodil is going on two months of being broken almost beyond playability...if you're lucky you have one spammable skill so you can actually kill someone, though I often keep attacking 30+ seconds AFTER combat ends, just swinging away as my key presses all buffer out.
    --- HuntGod ---
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  • SebDeTyra
    SebDeTyra
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    It's beyond a joke at this stage. I asked them 3 times on their stream on twitch for greymoor and got banned from talking for 10mins...... I'm a paying customer, using ESO+ and have pre-ordered Greymoor and they're censoring me for asking why their game is unplayable in Cyordiil? Which is the content i'm most interested in. What kind of a company is this?
  • Celephantsylvius_Bornasfinmo
    Celephantsylvius_Bornasfinmo
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    SebDeTyra wrote: »
    It's beyond a joke at this stage. I asked them 3 times on their stream on twitch for greymoor and got banned from talking for 10mins...... I'm a paying customer, using ESO+ and have pre-ordered Greymoor and they're censoring me for asking why their game is unplayable in Cyordiil? Which is the content i'm most interested in. What kind of a company is this?

    One on a rapid decline if nothing is changed rapidly -> Physically (server/attitudes/work-ethic/transparency) and in game.
  • Casterial
    Casterial
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    Cyrodil is going on two months of being broken almost beyond playability...if you're lucky you have one spammable skill so you can actually kill someone, though I often keep attacking 30+ seconds AFTER combat ends, just swinging away as my key presses all buffer out.

    Legit, I was in Cyrodiil yesterday and it took me 10 seconds for 1 jab to complete (Jab does 4 strikes) and each strike took 2-3 seconds...
    Edited by Casterial on May 24, 2020 7:29PM
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  • TineaCruris
    TineaCruris
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    They aren't paying the recurring costs for enough or good enough servers. That's why the problems are so much worse in high population areas. Sure, they can optimize the code and make things slightly better, but until they pay for enough server to support the game, performance will stink.
  • YandereGirlfriend
    YandereGirlfriend
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    Update 27 looks like the "big fish" update in terms of improvements that have a chance to noticeably improve the game.

    The Update 26 changes are mainly client-side rendering optimizations as it would seem that ZOS finally found an engineer who knew something about parallel programming.

    That said, the U26 changes had better do something to at least bring the game back up to pre-Harrowstorm performance levels. Getting my alts up to 25k AP for the Transmute rewards was a near madness-inducing slog. Keep fights were out of the question and you can easily lag out in Cyrodiil even when solo-capturing resources.

    Bottom line is that non-combat pet performance won't move the needle (by definition this is so in Cyrodiil) but actual database improvements have at least a chance.
  • OneForSorrow
    OneForSorrow
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    Abilities didn't fire again. This time in Auridon on my Stamsorc. This marks my third encounter with this bug in overland stuff.

    https://i.imgur.com/99cNZZh.mp4
    Edited by OneForSorrow on May 25, 2020 8:10AM
    PC NA. Various alts, trying to find a main, I have no idea what I'm doing.
  • deviousthevile
    deviousthevile
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    Another issue is the mini load screens popping up all over Tamriel. In the beginning, I would only experience these half second load screens at the north part of Cyrodiil. Anything north of Bleakers, I would hit a load sceen every few seconds if I was sprinting, which made running impossible as the load screen would cause the mount to dead stop. "Loved" getting load screens when jumping across a river or chasm, just to be halted mid air and drop straight down. Then last night, walking 10m from a wayshrine in Craglorn to a cloth node, I hit 5 back to back to back load screens. This is an atrocity. Even changing my setting as we were suggested to when the issues first started, yield NO results. On the plus side, it has given me the desire to complete some of my first person shooter games on my PS4
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  • Casterial
    Casterial
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    So, do we get a statement now? Graymoor seems to not tackle the issues as I originally said I believe U26 wont..
    Daggerfall Covenant:Casterial Stamplar || Casterial DK || Availed NB || Castyrial Sorc || Spooky Casterial Necro
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  • EmEm_Oh
    EmEm_Oh
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    Still No Statement?

    You'll be getting a bill shortly.
  • technohic
    technohic
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    As bad as ever. Maybe worse. 2 bars across but unplayable
  • Casterial
    Casterial
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    technohic wrote: »
    As bad as ever. Maybe worse. 2 bars across but unplayable

    Yeaaaah...... Give the game 2 years.
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  • shaielzafine
    shaielzafine
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    SebDeTyra wrote: »
    It's beyond a joke at this stage. I asked them 3 times on their stream on twitch for greymoor and got banned from talking for 10mins...... I'm a paying customer, using ESO+ and have pre-ordered Greymoor and they're censoring me for asking why their game is unplayable in Cyordiil? Which is the content i'm most interested in. What kind of a company is this?

    Yup they have been banning people and deleting comments on their Twitch livestreams. I've been subbed since 2017 and used to pre order digital collector's editions and have spent at least $2000 on cosmetic items and housing because I liked this game. They decided not to answer the questions about performance or servers and instead ban currently paying subscribers even if there's no curse words. They could just roll out the fixes like they planned in their roadmap, they wouldn't have to ban people asking questions when the fixes would be going in. And now launch day lol I can't even log in.
  • Casterial
    Casterial
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    SebDeTyra wrote: »
    It's beyond a joke at this stage. I asked them 3 times on their stream on twitch for greymoor and got banned from talking for 10mins...... I'm a paying customer, using ESO+ and have pre-ordered Greymoor and they're censoring me for asking why their game is unplayable in Cyordiil? Which is the content i'm most interested in. What kind of a company is this?

    Yup they have been banning people and deleting comments on their Twitch livestreams. I've been subbed since 2017 and used to pre order digital collector's editions and have spent at least $2000 on cosmetic items and housing because I liked this game. They decided not to answer the questions about performance or servers and instead ban currently paying subscribers even if there's no curse words. They could just roll out the fixes like they planned in their roadmap, they wouldn't have to ban people asking questions when the fixes would be going in. And now launch day lol I can't even log in.

    The sad part is, their roadmap has been failing :/
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  • volkeswagon
    volkeswagon
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    They will usually ignore posts that are addressed with anger, name calling and ignorant or exaggerated statements. Not everyone has lag. Your internet connection between you and their server has to he clean. That is why you can be in a group with someone and they complain about lag yet you yourself has little. The game does run smoother now than it did a few years ago. Lag and fps is better at the Alikr dolemans and there is less judder. I was in Blackreach PVP last week and seemed fine to me. You can see it's hard to fix problems that you can't recreate.
  • Casterial
    Casterial
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    They will usually ignore posts that are addressed with anger, name calling and ignorant or exaggerated statements. Not everyone has lag. Your internet connection between you and their server has to he clean. That is why you can be in a group with someone and they complain about lag yet you yourself has little. The game does run smoother now than it did a few years ago. Lag and fps is better at the Alikr dolemans and there is less judder. I was in Blackreach PVP last week and seemed fine to me. You can see it's hard to fix problems that you can't recreate.

    Okay, I'm hard wired into my computer w/ 500mbps with 40mps upload and all my ping test to the game are 50ms, all the other games are about 50-75 ms, and 90% of the time only ~20% of my PC is being used.

    I don't think its me, theres always that one post which tries to say its us and not them. But, by the thousands of post which have flooded the thread today, and several complaining about issues.

    It didn't, yes, your frames per second can improve, but in no way shape or form have the severs been improving. Its been pretty drastically decreasing. Blackreach is also a dead campaign with less than 50 players on at a time. Also, usually, when zerging you will not notice any changes. But once you're small scale or solo, they become quite clear.

    I've never had any issues in Alikr, or any large groups. Frames have never been a problem.
    Daggerfall Covenant:Casterial Stamplar || Casterial DK || Availed NB || Castyrial Sorc || Spooky Casterial Necro
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  • robertthebard
    robertthebard
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    Casterial wrote: »
    They will usually ignore posts that are addressed with anger, name calling and ignorant or exaggerated statements. Not everyone has lag. Your internet connection between you and their server has to he clean. That is why you can be in a group with someone and they complain about lag yet you yourself has little. The game does run smoother now than it did a few years ago. Lag and fps is better at the Alikr dolemans and there is less judder. I was in Blackreach PVP last week and seemed fine to me. You can see it's hard to fix problems that you can't recreate.

    Okay, I'm hard wired into my computer w/ 500mbps with 40mps upload and all my ping test to the game are 50ms, all the other games are about 50-75 ms, and 90% of the time only ~20% of my PC is being used.

    I don't think its me, theres always that one post which tries to say its us and not them. But, by the thousands of post which have flooded the thread today, and several complaining about issues.

    It didn't, yes, your frames per second can improve, but in no way shape or form have the severs been improving. Its been pretty drastically decreasing. Blackreach is also a dead campaign with less than 50 players on at a time. Also, usually, when zerging you will not notice any changes. But once you're small scale or solo, they become quite clear.

    I've never had any issues in Alikr, or any large groups. Frames have never been a problem.

    That's great! Seriously, no sarcasm. The question is, of course, what's happening between your modem, and the game server. Is this 100% for sure what the problem is? Not even close, but it can be a contributing factor. How do I know? I have friends in Australia and New Zealand that I've been gaming with since the early 2000s. They have always had issues with ping, sometimes less than others but it's always been a thing. I have friends in the UK, that I've also been gaming with for years, and they'll get these ping issues as well. Here's the kicker: This isn't in ESO. It was in NWN, Rappelz, and DDO. My guild leader in BDO had the same problem with ping.

    I'd be willing to bet that there's a lot of packet loss when you're having the worst issues. That would account for input lag, response lag, etc. The messages aren't getting there, or aren't getting there in a timely fashion. There's a laundry list of possible problems, and yes, some of them can be on ZoS' end. Some can also be on your end, and some are unrelated to either end, but are totally dependent on routing and conditions between you and the server. Saying "my stuff's top of the line, it has to be their fault" doesn't really hold a lot of water when one stops to consider all the possibilities.
  • technohic
    technohic
    ✭✭✭✭✭
    ✭✭✭✭✭
    Casterial wrote: »
    They will usually ignore posts that are addressed with anger, name calling and ignorant or exaggerated statements. Not everyone has lag. Your internet connection between you and their server has to he clean. That is why you can be in a group with someone and they complain about lag yet you yourself has little. The game does run smoother now than it did a few years ago. Lag and fps is better at the Alikr dolemans and there is less judder. I was in Blackreach PVP last week and seemed fine to me. You can see it's hard to fix problems that you can't recreate.

    Okay, I'm hard wired into my computer w/ 500mbps with 40mps upload and all my ping test to the game are 50ms, all the other games are about 50-75 ms, and 90% of the time only ~20% of my PC is being used.

    I don't think its me, theres always that one post which tries to say its us and not them. But, by the thousands of post which have flooded the thread today, and several complaining about issues.

    It didn't, yes, your frames per second can improve, but in no way shape or form have the severs been improving. Its been pretty drastically decreasing. Blackreach is also a dead campaign with less than 50 players on at a time. Also, usually, when zerging you will not notice any changes. But once you're small scale or solo, they become quite clear.

    I've never had any issues in Alikr, or any large groups. Frames have never been a problem.

    That's great! Seriously, no sarcasm. The question is, of course, what's happening between your modem, and the game server. Is this 100% for sure what the problem is? Not even close, but it can be a contributing factor. How do I know? I have friends in Australia and New Zealand that I've been gaming with since the early 2000s. They have always had issues with ping, sometimes less than others but it's always been a thing. I have friends in the UK, that I've also been gaming with for years, and they'll get these ping issues as well. Here's the kicker: This isn't in ESO. It was in NWN, Rappelz, and DDO. My guild leader in BDO had the same problem with ping.

    I'd be willing to bet that there's a lot of packet loss when you're having the worst issues. That would account for input lag, response lag, etc. The messages aren't getting there, or aren't getting there in a timely fashion. There's a laundry list of possible problems, and yes, some of them can be on ZoS' end. Some can also be on your end, and some are unrelated to either end, but are totally dependent on routing and conditions between you and the server. Saying "my stuff's top of the line, it has to be their fault" doesn't really hold a lot of water when one stops to consider all the possibilities.

    Or maybe there are enough people that have had a noticeable difference since update 25. And really, let's face it, it's gotten worse with each update and that's the common ground with everyone.
  • robertthebard
    robertthebard
    ✭✭✭✭✭
    technohic wrote: »
    Casterial wrote: »
    They will usually ignore posts that are addressed with anger, name calling and ignorant or exaggerated statements. Not everyone has lag. Your internet connection between you and their server has to he clean. That is why you can be in a group with someone and they complain about lag yet you yourself has little. The game does run smoother now than it did a few years ago. Lag and fps is better at the Alikr dolemans and there is less judder. I was in Blackreach PVP last week and seemed fine to me. You can see it's hard to fix problems that you can't recreate.

    Okay, I'm hard wired into my computer w/ 500mbps with 40mps upload and all my ping test to the game are 50ms, all the other games are about 50-75 ms, and 90% of the time only ~20% of my PC is being used.

    I don't think its me, theres always that one post which tries to say its us and not them. But, by the thousands of post which have flooded the thread today, and several complaining about issues.

    It didn't, yes, your frames per second can improve, but in no way shape or form have the severs been improving. Its been pretty drastically decreasing. Blackreach is also a dead campaign with less than 50 players on at a time. Also, usually, when zerging you will not notice any changes. But once you're small scale or solo, they become quite clear.

    I've never had any issues in Alikr, or any large groups. Frames have never been a problem.

    That's great! Seriously, no sarcasm. The question is, of course, what's happening between your modem, and the game server. Is this 100% for sure what the problem is? Not even close, but it can be a contributing factor. How do I know? I have friends in Australia and New Zealand that I've been gaming with since the early 2000s. They have always had issues with ping, sometimes less than others but it's always been a thing. I have friends in the UK, that I've also been gaming with for years, and they'll get these ping issues as well. Here's the kicker: This isn't in ESO. It was in NWN, Rappelz, and DDO. My guild leader in BDO had the same problem with ping.

    I'd be willing to bet that there's a lot of packet loss when you're having the worst issues. That would account for input lag, response lag, etc. The messages aren't getting there, or aren't getting there in a timely fashion. There's a laundry list of possible problems, and yes, some of them can be on ZoS' end. Some can also be on your end, and some are unrelated to either end, but are totally dependent on routing and conditions between you and the server. Saying "my stuff's top of the line, it has to be their fault" doesn't really hold a lot of water when one stops to consider all the possibilities.

    Or maybe there are enough people that have had a noticeable difference since update 25. And really, let's face it, it's gotten worse with each update and that's the common ground with everyone.

    There are also a lot of people that aren't having these issues. Is it because they're staying out of Cyrodill? I couldn't say, but frankly, I had 3 random loading screens in the last month, one of them was during all the long loading times before the queue was instituted last night. I've had the "can't loot, must roll dodge to fix it thing a couple of handfuls of times, but as I understand it, that predates U25? So if I were running the tests to figure out how to fix it, I'd be hitting a rather high brick wall.

    QA process: Identify that there's a problem. Reproduce said problem. Look at what caused it. Send it to the devs to fix. If I can't reliably get the second step, I can't do any of the following steps. I'm not getting it, reliably, so I couldn't begin to identify and forward to be fixed.
  • technohic
    technohic
    ✭✭✭✭✭
    ✭✭✭✭✭
    technohic wrote: »
    Casterial wrote: »
    They will usually ignore posts that are addressed with anger, name calling and ignorant or exaggerated statements. Not everyone has lag. Your internet connection between you and their server has to he clean. That is why you can be in a group with someone and they complain about lag yet you yourself has little. The game does run smoother now than it did a few years ago. Lag and fps is better at the Alikr dolemans and there is less judder. I was in Blackreach PVP last week and seemed fine to me. You can see it's hard to fix problems that you can't recreate.

    Okay, I'm hard wired into my computer w/ 500mbps with 40mps upload and all my ping test to the game are 50ms, all the other games are about 50-75 ms, and 90% of the time only ~20% of my PC is being used.

    I don't think its me, theres always that one post which tries to say its us and not them. But, by the thousands of post which have flooded the thread today, and several complaining about issues.

    It didn't, yes, your frames per second can improve, but in no way shape or form have the severs been improving. Its been pretty drastically decreasing. Blackreach is also a dead campaign with less than 50 players on at a time. Also, usually, when zerging you will not notice any changes. But once you're small scale or solo, they become quite clear.

    I've never had any issues in Alikr, or any large groups. Frames have never been a problem.

    That's great! Seriously, no sarcasm. The question is, of course, what's happening between your modem, and the game server. Is this 100% for sure what the problem is? Not even close, but it can be a contributing factor. How do I know? I have friends in Australia and New Zealand that I've been gaming with since the early 2000s. They have always had issues with ping, sometimes less than others but it's always been a thing. I have friends in the UK, that I've also been gaming with for years, and they'll get these ping issues as well. Here's the kicker: This isn't in ESO. It was in NWN, Rappelz, and DDO. My guild leader in BDO had the same problem with ping.

    I'd be willing to bet that there's a lot of packet loss when you're having the worst issues. That would account for input lag, response lag, etc. The messages aren't getting there, or aren't getting there in a timely fashion. There's a laundry list of possible problems, and yes, some of them can be on ZoS' end. Some can also be on your end, and some are unrelated to either end, but are totally dependent on routing and conditions between you and the server. Saying "my stuff's top of the line, it has to be their fault" doesn't really hold a lot of water when one stops to consider all the possibilities.

    Or maybe there are enough people that have had a noticeable difference since update 25. And really, let's face it, it's gotten worse with each update and that's the common ground with everyone.

    There are also a lot of people that aren't having these issues. Is it because they're staying out of Cyrodill? I couldn't say, but frankly, I had 3 random loading screens in the last month, one of them was during all the long loading times before the queue was instituted last night. I've had the "can't loot, must roll dodge to fix it thing a couple of handfuls of times, but as I understand it, that predates U25? So if I were running the tests to figure out how to fix it, I'd be hitting a rather high brick wall.

    QA process: Identify that there's a problem. Reproduce said problem. Look at what caused it. Send it to the devs to fix. If I can't reliably get the second step, I can't do any of the following steps. I'm not getting it, reliably, so I couldn't begin to identify and forward to be fixed.

    So at what step do you get to where you dismiss it as their end? If you are not trying to play Cyrodiil at peak times, or raids at when the overall servers are on peak load, then you are not doing everything to identify the issue. You are just dismissing it, just because whatever you are doing is not causing it.
  • robertthebard
    robertthebard
    ✭✭✭✭✭
    technohic wrote: »
    technohic wrote: »
    Casterial wrote: »
    They will usually ignore posts that are addressed with anger, name calling and ignorant or exaggerated statements. Not everyone has lag. Your internet connection between you and their server has to he clean. That is why you can be in a group with someone and they complain about lag yet you yourself has little. The game does run smoother now than it did a few years ago. Lag and fps is better at the Alikr dolemans and there is less judder. I was in Blackreach PVP last week and seemed fine to me. You can see it's hard to fix problems that you can't recreate.

    Okay, I'm hard wired into my computer w/ 500mbps with 40mps upload and all my ping test to the game are 50ms, all the other games are about 50-75 ms, and 90% of the time only ~20% of my PC is being used.

    I don't think its me, theres always that one post which tries to say its us and not them. But, by the thousands of post which have flooded the thread today, and several complaining about issues.

    It didn't, yes, your frames per second can improve, but in no way shape or form have the severs been improving. Its been pretty drastically decreasing. Blackreach is also a dead campaign with less than 50 players on at a time. Also, usually, when zerging you will not notice any changes. But once you're small scale or solo, they become quite clear.

    I've never had any issues in Alikr, or any large groups. Frames have never been a problem.

    That's great! Seriously, no sarcasm. The question is, of course, what's happening between your modem, and the game server. Is this 100% for sure what the problem is? Not even close, but it can be a contributing factor. How do I know? I have friends in Australia and New Zealand that I've been gaming with since the early 2000s. They have always had issues with ping, sometimes less than others but it's always been a thing. I have friends in the UK, that I've also been gaming with for years, and they'll get these ping issues as well. Here's the kicker: This isn't in ESO. It was in NWN, Rappelz, and DDO. My guild leader in BDO had the same problem with ping.

    I'd be willing to bet that there's a lot of packet loss when you're having the worst issues. That would account for input lag, response lag, etc. The messages aren't getting there, or aren't getting there in a timely fashion. There's a laundry list of possible problems, and yes, some of them can be on ZoS' end. Some can also be on your end, and some are unrelated to either end, but are totally dependent on routing and conditions between you and the server. Saying "my stuff's top of the line, it has to be their fault" doesn't really hold a lot of water when one stops to consider all the possibilities.

    Or maybe there are enough people that have had a noticeable difference since update 25. And really, let's face it, it's gotten worse with each update and that's the common ground with everyone.

    There are also a lot of people that aren't having these issues. Is it because they're staying out of Cyrodill? I couldn't say, but frankly, I had 3 random loading screens in the last month, one of them was during all the long loading times before the queue was instituted last night. I've had the "can't loot, must roll dodge to fix it thing a couple of handfuls of times, but as I understand it, that predates U25? So if I were running the tests to figure out how to fix it, I'd be hitting a rather high brick wall.

    QA process: Identify that there's a problem. Reproduce said problem. Look at what caused it. Send it to the devs to fix. If I can't reliably get the second step, I can't do any of the following steps. I'm not getting it, reliably, so I couldn't begin to identify and forward to be fixed.

    So at what step do you get to where you dismiss it as their end? If you are not trying to play Cyrodiil at peak times, or raids at when the overall servers are on peak load, then you are not doing everything to identify the issue. You are just dismissing it, just because whatever you are doing is not causing it.

    I don't work for QA.
  • technohic
    technohic
    ✭✭✭✭✭
    ✭✭✭✭✭
    technohic wrote: »
    technohic wrote: »
    Casterial wrote: »
    They will usually ignore posts that are addressed with anger, name calling and ignorant or exaggerated statements. Not everyone has lag. Your internet connection between you and their server has to he clean. That is why you can be in a group with someone and they complain about lag yet you yourself has little. The game does run smoother now than it did a few years ago. Lag and fps is better at the Alikr dolemans and there is less judder. I was in Blackreach PVP last week and seemed fine to me. You can see it's hard to fix problems that you can't recreate.

    Okay, I'm hard wired into my computer w/ 500mbps with 40mps upload and all my ping test to the game are 50ms, all the other games are about 50-75 ms, and 90% of the time only ~20% of my PC is being used.

    I don't think its me, theres always that one post which tries to say its us and not them. But, by the thousands of post which have flooded the thread today, and several complaining about issues.

    It didn't, yes, your frames per second can improve, but in no way shape or form have the severs been improving. Its been pretty drastically decreasing. Blackreach is also a dead campaign with less than 50 players on at a time. Also, usually, when zerging you will not notice any changes. But once you're small scale or solo, they become quite clear.

    I've never had any issues in Alikr, or any large groups. Frames have never been a problem.

    That's great! Seriously, no sarcasm. The question is, of course, what's happening between your modem, and the game server. Is this 100% for sure what the problem is? Not even close, but it can be a contributing factor. How do I know? I have friends in Australia and New Zealand that I've been gaming with since the early 2000s. They have always had issues with ping, sometimes less than others but it's always been a thing. I have friends in the UK, that I've also been gaming with for years, and they'll get these ping issues as well. Here's the kicker: This isn't in ESO. It was in NWN, Rappelz, and DDO. My guild leader in BDO had the same problem with ping.

    I'd be willing to bet that there's a lot of packet loss when you're having the worst issues. That would account for input lag, response lag, etc. The messages aren't getting there, or aren't getting there in a timely fashion. There's a laundry list of possible problems, and yes, some of them can be on ZoS' end. Some can also be on your end, and some are unrelated to either end, but are totally dependent on routing and conditions between you and the server. Saying "my stuff's top of the line, it has to be their fault" doesn't really hold a lot of water when one stops to consider all the possibilities.

    Or maybe there are enough people that have had a noticeable difference since update 25. And really, let's face it, it's gotten worse with each update and that's the common ground with everyone.

    There are also a lot of people that aren't having these issues. Is it because they're staying out of Cyrodill? I couldn't say, but frankly, I had 3 random loading screens in the last month, one of them was during all the long loading times before the queue was instituted last night. I've had the "can't loot, must roll dodge to fix it thing a couple of handfuls of times, but as I understand it, that predates U25? So if I were running the tests to figure out how to fix it, I'd be hitting a rather high brick wall.

    QA process: Identify that there's a problem. Reproduce said problem. Look at what caused it. Send it to the devs to fix. If I can't reliably get the second step, I can't do any of the following steps. I'm not getting it, reliably, so I couldn't begin to identify and forward to be fixed.

    So at what step do you get to where you dismiss it as their end? If you are not trying to play Cyrodiil at peak times, or raids at when the overall servers are on peak load, then you are not doing everything to identify the issue. You are just dismissing it, just because whatever you are doing is not causing it.

    I don't work for QA.

    Then why are you bringing it up? You're just sitting here trying to dismiss peoples complaints and doing the opposite of helping
    Edited by technohic on May 27, 2020 5:26PM
  • robertthebard
    robertthebard
    ✭✭✭✭✭
    technohic wrote: »
    technohic wrote: »
    technohic wrote: »
    Casterial wrote: »
    They will usually ignore posts that are addressed with anger, name calling and ignorant or exaggerated statements. Not everyone has lag. Your internet connection between you and their server has to he clean. That is why you can be in a group with someone and they complain about lag yet you yourself has little. The game does run smoother now than it did a few years ago. Lag and fps is better at the Alikr dolemans and there is less judder. I was in Blackreach PVP last week and seemed fine to me. You can see it's hard to fix problems that you can't recreate.

    Okay, I'm hard wired into my computer w/ 500mbps with 40mps upload and all my ping test to the game are 50ms, all the other games are about 50-75 ms, and 90% of the time only ~20% of my PC is being used.

    I don't think its me, theres always that one post which tries to say its us and not them. But, by the thousands of post which have flooded the thread today, and several complaining about issues.

    It didn't, yes, your frames per second can improve, but in no way shape or form have the severs been improving. Its been pretty drastically decreasing. Blackreach is also a dead campaign with less than 50 players on at a time. Also, usually, when zerging you will not notice any changes. But once you're small scale or solo, they become quite clear.

    I've never had any issues in Alikr, or any large groups. Frames have never been a problem.

    That's great! Seriously, no sarcasm. The question is, of course, what's happening between your modem, and the game server. Is this 100% for sure what the problem is? Not even close, but it can be a contributing factor. How do I know? I have friends in Australia and New Zealand that I've been gaming with since the early 2000s. They have always had issues with ping, sometimes less than others but it's always been a thing. I have friends in the UK, that I've also been gaming with for years, and they'll get these ping issues as well. Here's the kicker: This isn't in ESO. It was in NWN, Rappelz, and DDO. My guild leader in BDO had the same problem with ping.

    I'd be willing to bet that there's a lot of packet loss when you're having the worst issues. That would account for input lag, response lag, etc. The messages aren't getting there, or aren't getting there in a timely fashion. There's a laundry list of possible problems, and yes, some of them can be on ZoS' end. Some can also be on your end, and some are unrelated to either end, but are totally dependent on routing and conditions between you and the server. Saying "my stuff's top of the line, it has to be their fault" doesn't really hold a lot of water when one stops to consider all the possibilities.

    Or maybe there are enough people that have had a noticeable difference since update 25. And really, let's face it, it's gotten worse with each update and that's the common ground with everyone.

    There are also a lot of people that aren't having these issues. Is it because they're staying out of Cyrodill? I couldn't say, but frankly, I had 3 random loading screens in the last month, one of them was during all the long loading times before the queue was instituted last night. I've had the "can't loot, must roll dodge to fix it thing a couple of handfuls of times, but as I understand it, that predates U25? So if I were running the tests to figure out how to fix it, I'd be hitting a rather high brick wall.

    QA process: Identify that there's a problem. Reproduce said problem. Look at what caused it. Send it to the devs to fix. If I can't reliably get the second step, I can't do any of the following steps. I'm not getting it, reliably, so I couldn't begin to identify and forward to be fixed.

    So at what step do you get to where you dismiss it as their end? If you are not trying to play Cyrodiil at peak times, or raids at when the overall servers are on peak load, then you are not doing everything to identify the issue. You are just dismissing it, just because whatever you are doing is not causing it.

    I don't work for QA.

    Then why are you bringing it up? You're just sitting here trying to dismiss peoples complaints and doing the opposite of helping

    Epic Face Palm! Because that's how QA works. I'd type this slowly, if I thought for one minute it would help you, but I honestly don't. I'm in no position to help anyone with their lag issues, or their lack of comprehension of how fixing these things works, obviously on the last one, since you've tried to imply that I'm not doing my job with QA, when I don't have one. If I were posting in an official capacity, my text would be green. This does not, however, mean that I have no clue how QA works.
  • technohic
    technohic
    ✭✭✭✭✭
    ✭✭✭✭✭
    technohic wrote: »
    technohic wrote: »
    technohic wrote: »
    Casterial wrote: »
    They will usually ignore posts that are addressed with anger, name calling and ignorant or exaggerated statements. Not everyone has lag. Your internet connection between you and their server has to he clean. That is why you can be in a group with someone and they complain about lag yet you yourself has little. The game does run smoother now than it did a few years ago. Lag and fps is better at the Alikr dolemans and there is less judder. I was in Blackreach PVP last week and seemed fine to me. You can see it's hard to fix problems that you can't recreate.

    Okay, I'm hard wired into my computer w/ 500mbps with 40mps upload and all my ping test to the game are 50ms, all the other games are about 50-75 ms, and 90% of the time only ~20% of my PC is being used.

    I don't think its me, theres always that one post which tries to say its us and not them. But, by the thousands of post which have flooded the thread today, and several complaining about issues.

    It didn't, yes, your frames per second can improve, but in no way shape or form have the severs been improving. Its been pretty drastically decreasing. Blackreach is also a dead campaign with less than 50 players on at a time. Also, usually, when zerging you will not notice any changes. But once you're small scale or solo, they become quite clear.

    I've never had any issues in Alikr, or any large groups. Frames have never been a problem.

    That's great! Seriously, no sarcasm. The question is, of course, what's happening between your modem, and the game server. Is this 100% for sure what the problem is? Not even close, but it can be a contributing factor. How do I know? I have friends in Australia and New Zealand that I've been gaming with since the early 2000s. They have always had issues with ping, sometimes less than others but it's always been a thing. I have friends in the UK, that I've also been gaming with for years, and they'll get these ping issues as well. Here's the kicker: This isn't in ESO. It was in NWN, Rappelz, and DDO. My guild leader in BDO had the same problem with ping.

    I'd be willing to bet that there's a lot of packet loss when you're having the worst issues. That would account for input lag, response lag, etc. The messages aren't getting there, or aren't getting there in a timely fashion. There's a laundry list of possible problems, and yes, some of them can be on ZoS' end. Some can also be on your end, and some are unrelated to either end, but are totally dependent on routing and conditions between you and the server. Saying "my stuff's top of the line, it has to be their fault" doesn't really hold a lot of water when one stops to consider all the possibilities.

    Or maybe there are enough people that have had a noticeable difference since update 25. And really, let's face it, it's gotten worse with each update and that's the common ground with everyone.

    There are also a lot of people that aren't having these issues. Is it because they're staying out of Cyrodill? I couldn't say, but frankly, I had 3 random loading screens in the last month, one of them was during all the long loading times before the queue was instituted last night. I've had the "can't loot, must roll dodge to fix it thing a couple of handfuls of times, but as I understand it, that predates U25? So if I were running the tests to figure out how to fix it, I'd be hitting a rather high brick wall.

    QA process: Identify that there's a problem. Reproduce said problem. Look at what caused it. Send it to the devs to fix. If I can't reliably get the second step, I can't do any of the following steps. I'm not getting it, reliably, so I couldn't begin to identify and forward to be fixed.

    So at what step do you get to where you dismiss it as their end? If you are not trying to play Cyrodiil at peak times, or raids at when the overall servers are on peak load, then you are not doing everything to identify the issue. You are just dismissing it, just because whatever you are doing is not causing it.

    I don't work for QA.

    Then why are you bringing it up? You're just sitting here trying to dismiss peoples complaints and doing the opposite of helping

    Epic Face Palm! Because that's how QA works. I'd type this slowly, if I thought for one minute it would help you, but I honestly don't. I'm in no position to help anyone with their lag issues, or their lack of comprehension of how fixing these things works, obviously on the last one, since you've tried to imply that I'm not doing my job with QA, when I don't have one. If I were posting in an official capacity, my text would be green. This does not, however, mean that I have no clue how QA works.

    No; I was saying QA is not doing their job if they are not going to the content that is most taxing. It clearly can be replicated. I have yet to see ANYONE post a video of things working remotely fine in peak time of Cyrodiil. You are just making up a scenario that doesn't exist and roleplaying as if you were QA
  • robertthebard
    robertthebard
    ✭✭✭✭✭
    technohic wrote: »
    technohic wrote: »
    technohic wrote: »
    technohic wrote: »
    Casterial wrote: »
    They will usually ignore posts that are addressed with anger, name calling and ignorant or exaggerated statements. Not everyone has lag. Your internet connection between you and their server has to he clean. That is why you can be in a group with someone and they complain about lag yet you yourself has little. The game does run smoother now than it did a few years ago. Lag and fps is better at the Alikr dolemans and there is less judder. I was in Blackreach PVP last week and seemed fine to me. You can see it's hard to fix problems that you can't recreate.

    Okay, I'm hard wired into my computer w/ 500mbps with 40mps upload and all my ping test to the game are 50ms, all the other games are about 50-75 ms, and 90% of the time only ~20% of my PC is being used.

    I don't think its me, theres always that one post which tries to say its us and not them. But, by the thousands of post which have flooded the thread today, and several complaining about issues.

    It didn't, yes, your frames per second can improve, but in no way shape or form have the severs been improving. Its been pretty drastically decreasing. Blackreach is also a dead campaign with less than 50 players on at a time. Also, usually, when zerging you will not notice any changes. But once you're small scale or solo, they become quite clear.

    I've never had any issues in Alikr, or any large groups. Frames have never been a problem.

    That's great! Seriously, no sarcasm. The question is, of course, what's happening between your modem, and the game server. Is this 100% for sure what the problem is? Not even close, but it can be a contributing factor. How do I know? I have friends in Australia and New Zealand that I've been gaming with since the early 2000s. They have always had issues with ping, sometimes less than others but it's always been a thing. I have friends in the UK, that I've also been gaming with for years, and they'll get these ping issues as well. Here's the kicker: This isn't in ESO. It was in NWN, Rappelz, and DDO. My guild leader in BDO had the same problem with ping.

    I'd be willing to bet that there's a lot of packet loss when you're having the worst issues. That would account for input lag, response lag, etc. The messages aren't getting there, or aren't getting there in a timely fashion. There's a laundry list of possible problems, and yes, some of them can be on ZoS' end. Some can also be on your end, and some are unrelated to either end, but are totally dependent on routing and conditions between you and the server. Saying "my stuff's top of the line, it has to be their fault" doesn't really hold a lot of water when one stops to consider all the possibilities.

    Or maybe there are enough people that have had a noticeable difference since update 25. And really, let's face it, it's gotten worse with each update and that's the common ground with everyone.

    There are also a lot of people that aren't having these issues. Is it because they're staying out of Cyrodill? I couldn't say, but frankly, I had 3 random loading screens in the last month, one of them was during all the long loading times before the queue was instituted last night. I've had the "can't loot, must roll dodge to fix it thing a couple of handfuls of times, but as I understand it, that predates U25? So if I were running the tests to figure out how to fix it, I'd be hitting a rather high brick wall.

    QA process: Identify that there's a problem. Reproduce said problem. Look at what caused it. Send it to the devs to fix. If I can't reliably get the second step, I can't do any of the following steps. I'm not getting it, reliably, so I couldn't begin to identify and forward to be fixed.

    So at what step do you get to where you dismiss it as their end? If you are not trying to play Cyrodiil at peak times, or raids at when the overall servers are on peak load, then you are not doing everything to identify the issue. You are just dismissing it, just because whatever you are doing is not causing it.

    I don't work for QA.

    Then why are you bringing it up? You're just sitting here trying to dismiss peoples complaints and doing the opposite of helping

    Epic Face Palm! Because that's how QA works. I'd type this slowly, if I thought for one minute it would help you, but I honestly don't. I'm in no position to help anyone with their lag issues, or their lack of comprehension of how fixing these things works, obviously on the last one, since you've tried to imply that I'm not doing my job with QA, when I don't have one. If I were posting in an official capacity, my text would be green. This does not, however, mean that I have no clue how QA works.

    No; I was saying QA is not doing their job if they are not going to the content that is most taxing. It clearly can be replicated. I have yet to see ANYONE post a video of things working remotely fine in peak time of Cyrodiil. You are just making up a scenario that doesn't exist and roleplaying as if you were QA

    So you have a list of the content they're actively testing on a day to day basis? I haven't seen it, can you provide a link?
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