Maintenance for the week of April 6:
• [COMPLETE] ESO Store and Account System for maintenance – April 8, 9:00AM EDT (13:00 UTC) - 6:00PM EDT (22:00 UTC)
• [COMPLETE] ESO Store and Account System for maintenance – April 8, 9:00AM EDT (13:00 UTC) - 6:00PM EDT (22:00 UTC)
avoid "COMPLETE" message before update/maintenance is really complete
Quelios
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I think ZOS must run several tests before any "COMPLETE" message. They should try to avoid so much frustration of people who are keep paying a lot of money for any new chapter...
Edited by Quelios on May 26, 2020 1:02PM 19
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arena25✭✭✭✭✭OP, you might want to edit your thread title before this thread gets locked for spamming...
But here, take an awesome first.If you can't handle the heat...stay out of the kitchen!2 -
Quelios✭✭✭Title may be considered a spam, but it's just an advice for ZOS with very good intention only.
I cannot understand how ZOS can repeat the same mistakes again and again and again, to see always the same frustrations.
There are many players who are restarting the game from time to time, hoping that game is improved, then leaving again after repeated frustrations. There are always issues with any kind of product, but the level of service is making always the difference.1 -
aussie500✭✭✭Well the update was complete, just did not survive the load of people actually wanting to play the game.....0 -
Mix✭✭✭✭✭
✭Yeah the Update is complete but there was an "issue" and they had to take the server back down. (someone on forum said there was an exploit of some kind regarding Greymoor access - but I have no idea if they are correct)1 -
zaria✭✭✭✭✭
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Not an exploit, just that they had forgot to add the check that player had to own Greymoor to access it.Yeah the Update is complete but there was an "issue" and they had to take the server back down. (someone on forum said there was an exploit of some kind regarding Greymoor access - but I have no idea if they are correct)
Its not set up on PTS after all.
Grinding just make you go in circles.
Asking ZoS for nerfs is as stupid as asking for close air support from the death star.0 -
Jaxious79✭✭✭✭There is nothing they can do to please those who get "frustrated" when an MMORPG has issues during launch, DLC or expansion update.
MMORPGs have been around since the 90s and EVERY SINGLE MMORPG has these issues, if this causes you "frustration" my advice is avoid new launches, DLC or XPAC releases for a few days.2 -
Ravensilver✭✭✭✭✭
✭What's is it the Ancient Scroll of Playing MMORPs says?: "Never play on patch day!"
^____^4 -
twev✭✭✭✭✭
✭✭Ravensilver wrote: »What's is it the Ancient Scroll of Playing MMORPs says?: "Never play on patch day!"
^____^
Well, we *can't* play, actually....
XDThe problem with society these days is that no one drinks from the skulls of their enemies anymore.0 -
robertthebard✭✭✭✭✭I guess this is especially hilarious to me since I keep having the log out bug here, but every time I change the page, there's a glaringly red banner with communication about what's going on. But since we've degenerated to hyperbole, how many expansions have had this issue previously, you know, being able to access content you didn't buy?1 -
heaven13✭✭✭✭✭
✭✭✭✭robertthebard wrote: »I guess this is especially hilarious to me since I keep having the log out bug here, but every time I change the page, there's a glaringly red banner with communication about what's going on. But since we've degenerated to hyperbole, how many expansions have had this issue previously, you know, being able to access content you didn't buy?
At least Elsweyr. Lots of people got to make, and keep, necromancers when they hadn't purchased the chapter. You'd think someone at ZoS would add this to their pre-launch checklist.PC/NAMountain God | Leave No Bone Unbroken | Apex Predator | Pure Lunacy | Depths Defier | No Rest for the Wicked | In Defiance of DeathMeet my characters :
Defanged the Devourer | Nature's Wrath | Relentless Raider | True Genius | Bane of Thorns | Subterranean Smasher | Ardent Bibliophile
vAA HM | vHRC HM | vSO HM | vDSA | vMoL HM | vHoF HM | vAS+2 | vCR+2 | vBRP | vSS HM | vKA | vRGIT DOESN'T MATTER BECAUSE THEY'RE ALL THE SAME NOW, THANKS ZOS3 -
Granicus✭✭✭ZOS, give people a “free access” ‘weekend’ and turn it back on. Just make sure people know if they didn’t pay for it their access is temporary. Why should we all pay for someone’s coding/oversight mistake? And note, we ARE paying for uptime.PC/NA
PvE
Intel I9-9900K
32GB RAM
2x 1TB Samsung 970 Pro NVMe M.2 SSDs
Nvidia RTX 2080 TI 11GB1 -
Quelios✭✭✭There is nothing they can do to please those who get "frustrated" when an MMORPG has issues during launch, DLC or expansion update.
MMORPGs have been around since the 90s and EVERY SINGLE MMORPG has these issues, if this causes you "frustration" my advice is avoid new launches, DLC or XPAC releases for a few days.
It's not my frustration here, I understand and I know MMORPGs have these common issues. But ESO is a top 10 all times MMORPGs in my opinion, with a big budget so they can manage in a better way these issues.0 -
scorpius2k1✭✭✭✭✭
✭There is nothing they can do to please those who get "frustrated" when an MMORPG has issues during launch, DLC or expansion update.
MMORPGs have been around since the 90s and EVERY SINGLE MMORPG has these issues, if this causes you "frustration" my advice is avoid new launches, DLC or XPAC releases for a few days.
Yeah, but MAJOR slip ups like releasing an entire chapter to the player base for free happens with every single MMORPG too, right? ESO has one of THE WORST track records of any MMO imho, please do not defend the very obvious and constant neglect that plagues ESO for 6+ years and counting.
🌎 PC/NA
🐧 Linux (Arch)
🧑💻 ESO Addon Dev
⚔️ Stamplar | Magplar | Stamcro | Magsorc | Magcro Healer1 -
robertthebard✭✭✭✭✭robertthebard wrote: »I guess this is especially hilarious to me since I keep having the log out bug here, but every time I change the page, there's a glaringly red banner with communication about what's going on. But since we've degenerated to hyperbole, how many expansions have had this issue previously, you know, being able to access content you didn't buy?
At least Elsweyr. Lots of people got to make, and keep, necromancers when they hadn't purchased the chapter. You'd think someone at ZoS would add this to their pre-launch checklist.
Yep, that should be on the checklist. Given the duration though, I'm thinking there's something else involved. Hard to say, but the banners are still up there.0 -
Tyralbin✭✭✭✭✭robertthebard wrote: »robertthebard wrote: »I guess this is especially hilarious to me since I keep having the log out bug here, but every time I change the page, there's a glaringly red banner with communication about what's going on. But since we've degenerated to hyperbole, how many expansions have had this issue previously, you know, being able to access content you didn't buy?
At least Elsweyr. Lots of people got to make, and keep, necromancers when they hadn't purchased the chapter. You'd think someone at ZoS would add this to their pre-launch checklist.
Yep, that should be on the checklist. Given the duration though, I'm thinking there's something else involved. Hard to say, but the banners are still up there.
Recent message on that banner link about another few hours yet
Live a little love a lot send all your gold to this Imperials pot.0 -
Quelios✭✭✭our payment was performed in due time (even prepayment), so everywhere in this world, any other product or service must be delivered in time and good quality; when it is confirmed, it must be ok; We deserve at least an explanation, a better communication, something that shows respect for customers, but we receive instead messages like "the post was deleted because it is not constructive". So this is the level of respect we receive:
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robertthebard✭✭✭✭✭our payment was performed in due time (even prepayment), so everywhere in this world, any other product or service must be delivered in time and good quality; when it is confirmed, it must be ok; We deserve at least an explanation, a better communication, something that shows respect for customers, but we receive instead messages like "the post was deleted because it is not constructive". So this is the level of respect we receive:
Did you read the messages attached to the thread linked in that bright red banner at the top of every page on the forum, or did you just close it, and then complain about no communication?0 -
Quelios✭✭✭robertthebard wrote: »our payment was performed in due time (even prepayment), so everywhere in this world, any other product or service must be delivered in time and good quality; when it is confirmed, it must be ok; We deserve at least an explanation, a better communication, something that shows respect for customers, but we receive instead messages like "the post was deleted because it is not constructive". So this is the level of respect we receive:
Did you read the messages attached to the thread linked in that bright red banner at the top of every page on the forum, or did you just close it, and then complain about no communication?
My friend, in my business where I'm sales manager, this kind of communication is killing the business over the night; I would arrive with zero customers fast. This is not communication and this is not a professional behaviour, but if you are happy with "work ongoing" then ZOS should be relaxed and they can keep the same habit...0 -
Quelios✭✭✭So the update was in fact "complete" but it was open for all players, even for those who didn't paid for the game;
So they stopped the game to solve this "issue", while they could keep it free for all players for few hours...
Few free hours could be their best mistake, the best advertising for the game so many players may get excited to buy it0 -
robertthebard✭✭✭✭✭robertthebard wrote: »our payment was performed in due time (even prepayment), so everywhere in this world, any other product or service must be delivered in time and good quality; when it is confirmed, it must be ok; We deserve at least an explanation, a better communication, something that shows respect for customers, but we receive instead messages like "the post was deleted because it is not constructive". So this is the level of respect we receive:
Did you read the messages attached to the thread linked in that bright red banner at the top of every page on the forum, or did you just close it, and then complain about no communication?
My friend, in my business where I'm sales manager, this kind of communication is killing the business over the night; I would arrive with zero customers fast. This is not communication and this is not a professional behaviour, but if you are happy with "work ongoing" then ZOS should be relaxed and they can keep the same habit...
So how much of your "communication" could result in your customers getting all your company's items/services for free? Game companies in general do not list what they are working to fix, in case it's an exploit that could be capitalized on by the players. As we can see, providing a time is met with "but it's past that time now". So I guess my next question is this: If you have an issue with a customer, and can't give them an exact timeframe on dealing with it, are you planning to resign for your inability to do your job, or, are you going to let them know that you don't have a time frame, but will be working to get it resolved as quickly as possible? Because if you're going to do the latter, but hold other entities to a higher standard, aren't you being a bit hypocritical?0 -
Gallothrix✭✭They are only human, and they are still releasing this update during trying times. Give them a break.0 -
Quelios✭✭✭Gallothrix wrote: »They are only human, and they are still releasing this update during trying times. Give them a break.
you are right ... no problem, but there are repeated stories with any new update and usually claims are necessary, to improve the level of service; they need a push...0 -
Quelios✭✭✭robertthebard wrote: »robertthebard wrote: »our payment was performed in due time (even prepayment), so everywhere in this world, any other product or service must be delivered in time and good quality; when it is confirmed, it must be ok; We deserve at least an explanation, a better communication, something that shows respect for customers, but we receive instead messages like "the post was deleted because it is not constructive". So this is the level of respect we receive:
Did you read the messages attached to the thread linked in that bright red banner at the top of every page on the forum, or did you just close it, and then complain about no communication?
My friend, in my business where I'm sales manager, this kind of communication is killing the business over the night; I would arrive with zero customers fast. This is not communication and this is not a professional behaviour, but if you are happy with "work ongoing" then ZOS should be relaxed and they can keep the same habit...
So how much of your "communication" could result in your customers getting all your company's items/services for free? Game companies in general do not list what they are working to fix, in case it's an exploit that could be capitalized on by the players. As we can see, providing a time is met with "but it's past that time now". So I guess my next question is this: If you have an issue with a customer, and can't give them an exact timeframe on dealing with it, are you planning to resign for your inability to do your job, or, are you going to let them know that you don't have a time frame, but will be working to get it resolved as quickly as possible? Because if you're going to do the latter, but hold other entities to a higher standard, aren't you being a bit hypocritical?
I paid for all chapters, which are not cheap; Ok, if you are happy with this level of service and communication, then we have a chance to become a better world, because we are too impatient and nervous sometimes, I agree.... I'm serious here...0 -
robertthebard✭✭✭✭✭robertthebard wrote: »robertthebard wrote: »our payment was performed in due time (even prepayment), so everywhere in this world, any other product or service must be delivered in time and good quality; when it is confirmed, it must be ok; We deserve at least an explanation, a better communication, something that shows respect for customers, but we receive instead messages like "the post was deleted because it is not constructive". So this is the level of respect we receive:
Did you read the messages attached to the thread linked in that bright red banner at the top of every page on the forum, or did you just close it, and then complain about no communication?
My friend, in my business where I'm sales manager, this kind of communication is killing the business over the night; I would arrive with zero customers fast. This is not communication and this is not a professional behaviour, but if you are happy with "work ongoing" then ZOS should be relaxed and they can keep the same habit...
So how much of your "communication" could result in your customers getting all your company's items/services for free? Game companies in general do not list what they are working to fix, in case it's an exploit that could be capitalized on by the players. As we can see, providing a time is met with "but it's past that time now". So I guess my next question is this: If you have an issue with a customer, and can't give them an exact timeframe on dealing with it, are you planning to resign for your inability to do your job, or, are you going to let them know that you don't have a time frame, but will be working to get it resolved as quickly as possible? Because if you're going to do the latter, but hold other entities to a higher standard, aren't you being a bit hypocritical?
I paid for all chapters, which are not cheap; Ok, if you are happy with this level of service and communication, then we have a chance to become a better world, because we are too impatient and nervous sometimes, I agree.... I'm serious here...
We could all stand to relax a bit. That's kind of my point. This kind of thing isn't new to gaming, not by a long shot. I've been around the block a few million times, and tend to just take things in stride. I didn't even start downloading the update until about 20 minutes ago.1 -
Quelios✭✭✭again ...issue resolved but stuck in loading screen ...
ok, this may be caused by no. of players logging in the same time0 -
Quelios✭✭✭They had the issue of everyone being able to access Greymoor. Now no one can access it.
But update is "complete"... again ...
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