Can't create new characters anymore

GhostOfAnEra · April 2020

I've posted about this problem before, and still, it persists. I can't create characters anymore because the game will just boot me back to the log-in menu after not even a minute, saying an error has occurred. It's not any specific error either. I contacted ZOS numerous times about this problem, and they were no help whatsoever. All they told me was the same bulljunk over and over: Repair game, open ports, etc. etc. I did everything they told me; NOTHING solved the issue.

ZOS, you have a very unsatisfied customer. Methinks the problem isn't from me, but from the game.

Does anyone else have this problem?

ZOS_Adrikoth · April 2020

Hello @GhostOfAnEra if you have submitted a ticket with us at help.elderscrollsonline.com then could you provide your ticket number so that we can check its status for you?

GhostOfAnEra · April 2020

I submitted several tickets about this problem in the past, and every time was not helpful at all. I'm hesitant on submitting another ticket lest nothing will get resolved still.

Gabrielzavadski · May 2020

GhostOfAnEra wrote: »

I've posted about this problem before, and still, it persists. I can't create characters anymore because the game will just boot me back to the log-in menu after not even a minute, saying an error has occurred. It's not any specific error either. I contacted ZOS numerous times about this problem, and they were no help whatsoever. All they told me was the same bulljunk over and over: Repair game, open ports, etc. etc. I did everything they told me; NOTHING solved the issue.

ZOS, you have a very unsatisfied customer. Methinks the problem isn't from me, but from the game.

Does anyone else have this problem?

Yep, creating a character, or using the tokens(appearance and race change), after a few moments, i get kicked back to the login screen with an error.
Started to happen a few weeks back, and nothing I know seems to work (starting the game with administrator rights, with and without Steam, and repairing; deleted config files too).

This is the error: 'ERROR' "An error has occurred, please wait a few minutes and log in again".

A fix, at least for the character creation, is to customize the character for a while, and then returning to the character selection and clicking on the existing characters, then returning back to character creation, finish, and then play.
P.S.: After doing said fix, I got stuck twice on the "CREATE" buttom, having to close the game with Task Manager, then trying again, until i was able to play.

GhostOfAnEra · May 2020

Gabrielzavadski wrote: »

show previous quotes

GhostOfAnEra wrote: »

I've posted about this problem before, and still, it persists. I can't create characters anymore because the game will just boot me back to the log-in menu after not even a minute, saying an error has occurred. It's not any specific error either. I contacted ZOS numerous times about this problem, and they were no help whatsoever. All they told me was the same bulljunk over and over: Repair game, open ports, etc. etc. I did everything they told me; NOTHING solved the issue.

ZOS, you have a very unsatisfied customer. Methinks the problem isn't from me, but from the game.

Does anyone else have this problem?

Yep, creating a character, or using the tokens(appearance and race change), after a few moments, i get kicked back to the login screen with an error.
Started to happen a few weeks back, and nothing I know seems to work (starting the game with administrator rights, with and without Steam, and repairing; deleted config files too).

This is the error: 'ERROR' "An error has occurred, please wait a few minutes and log in again".

A fix, at least for the character creation, is to customize the character for a while, and then returning to the character selection and clicking on the existing characters, then returning back to character creation, finish, and then play.
P.S.: After doing said fix, I got stuck twice on the "CREATE" buttom, having to close the game with Task Manager, then trying again, until i was able to play.

I'll have to try that fix.

I also noticed that I don't seem to have problems whilst creating characters on the PTS. @ZOS_Adrikoth, why is it that I don't have problems on the PTS, but do in the actual ESO game whilst creating characters? Methinks the problem is the game, and not on my part.

Gabrielzavadski · May 2020

GhostOfAnEra wrote: »

I'll have to try that fix.

I also noticed that I don't seem to have problems whilst creating characters on the PTS. @ZOS_Adrikoth, why is it that I don't have problems on the PTS, but do in the actual ESO game whilst creating characters? Methinks the problem is the game, and not on my part.

Tell me if you managed to fully customize your character, while avoiding the error with my fix...

Radiance · May 2020

lmao
No offence to either of you but that is not a "Fix" by any stretch of the imagination. That is a work-around rigging of Zos BS. @Gabrielzavadski @GhostOfAnEra

Gabrielzavadski · May 2020

Radiance wrote: »

lmao
No offence to either of you but that is not a "Fix" by any stretch of the imagination. That is a work-around rigging of Zos BS. @Gabrielzavadski @GhostOfAnEra

Please, be constructive...

GhostOfAnEra · May 2020

Radiance wrote: »

lmao
No offence to either of you but that is not a "Fix" by any stretch of the imagination. That is a work-around rigging of Zos BS. @Gabrielzavadski @GhostOfAnEra

Don't argue semantics, and provide useful information to the actual problem, thanks.

Gabrielzavadski · June 2020

Well... even after the new big update, the bug persists, and there is a new one, some actions randomly throws you back to the race or class tab. To be honest, I'm really pissed at the current ammount of bugs this game have right now.