About Social Ban Policy

MujdatMurdock · April 2020

I got 2 social ban from spam chat and I do not know anything about the policy cuz bethesda does not share specific information. I wondering what will happen if I get 3th times ? At the 2th ban I got 15 days mute. I wondering is there any forgiveness acount punishment records or is there any time out system on it. Im looking experienced person who will reply to this stuation.
P.S if you do not know information do not respond please.

Taleof2Cities · April 2020

There’s no written policy, @MujdatMurdock, it’s on a case by case basis.

MujdatMurdock · April 2020

It's not what ım looking but tnx for respond.

Sylvermynx · April 2020

I would suggest you raise a support ticket to ask what you did specifically, and what you can expect if the same thing happens a third time.

barney2525 · April 2020

I did not receive a Warning

I did receive an Educational Message about a thread I started that was deleted, and there was a list of rules about Spam cited.

I am Not going to post that here. It is up to the mods to decide that.

What I will say is that I sent a message back, detailing their rules, and explained my position, as I was unclear about where my post had violated those rules.

I have not yet received a reply on that.

But, rules do exist in a written form.

ItsMeToo · April 2020

Read the Tos

Mancombe_Nosehair · April 2020

This isn't Facebook or Instagram or whatever, where you can post anything you like. This is a computer game, where zos decides what should and shouldn't be posted, and the consequences of not following their rules.

One of the reasons why the forum has descended into such immature behaviour, particularly at weekends, is that people are treating this forum and zone chat as a type of social media.

People need to differentiate between the two.

Turelus · April 2020

In game social bans or forums mutes?

The first I don't think ZOS has a website showing their policies, just the ToS.

The latter has a rules page which can be found here: https://forums.elderscrollsonline.com/en/discussion/60843/community-rules

newtinmpls · April 2020

Mancombe_Nosehair wrote: »

This isn't Facebook or Instagram or whatever, where you can post anything you like.

That isn't actually true. Facebook and Instagram may have fewer limits, but they are there.

MujdatMurdock · April 2020

Still need help

starkerealm · April 2020

Turelus wrote: »

In game social bans or forums mutes?

The first I don't think ZOS has a website showing their policies, just the ToS.

The latter has a rules page which can be found here: https://forums.elderscrollsonline.com/en/discussion/60843/community-rules

Yeah, they're not going to post the exact policies regarding that. It would just result in headaches from people who were clearly over the line trying lawyer their way back in, claiming whatever horrifically offensive thing they said wasn't actually against the rules.

For example: "Nowhere in the rules does it say we can't call someone an 'ungrateful ******* **** ****** rabbit ******* tangerine,' clearly my ban was unfair!"

So, yeah, no. Putting the exact policies out there in public is an invitation for trolling. "Don't be abusive," pretty much covers it without giving some banhouse troll the ammunition to start a war.

Austinseph1 · April 2020

A short look at your created discussions show you post multiple times on similar subjects but there is no real constructive reason for them to exist so they are marked as spam. And as they have shown a pattern you have received action against your ability to create such threads as an attempt to curb your ability to create discussions that contribute to discourse as opposed to constructive discussions. I would say that is the reason for the silent bans, and if you continue the behavior I doubt the actions will get any more lenient. So you have a choice, post constructive threads or not at all. Use common sense and it will guide you towards not being banned, because their guidelines wont be posted and nobody but the moderator on your case will be able to tell you if you are on track to a third silent or permanent ban. That is all of the information you will get from these forums.

HawkFest · April 2020

Mancombe_Nosehair wrote: »

This isn't Facebook or Instagram or whatever, where you can post anything you like. This is a computer game, where zos decides what should and shouldn't be posted, and the consequences of not following their rules.

One of the reasons why the forum has descended into such immature behaviour, particularly at weekends, is that people are treating this forum and zone chat as a type of social media.

People need to differentiate between the two.

I agree with this. IMHO, if people want to do "social media" together, they'd just need to create a group and use the group chat or whisper for that matter.

HawkFest · April 2020

HawkFest wrote: »

Mancombe_Nosehair wrote: »

This isn't Facebook or Instagram or whatever, where you can post anything you like. This is a computer game, where zos decides what should and shouldn't be posted, and the consequences of not following their rules.

One of the reasons why the forum has descended into such immature behaviour, particularly at weekends, is that people are treating this forum and zone chat as a type of social media.

People need to differentiate between the two.

I agree with this. IMHO, if people want to do "social media" together, they'd just need to create a group and use the group chat or whisper for that matter.

...Or create a "social media" guild and use that guild's chat

wolfie1.0. · April 2020

What it really comes down to is that ZOS (not Bethesda) owns both the forums and ESO. By signing up to access either you are agreeing to bide by their EULA, TOS, and Code of Conduct. In return and with game purchase you are granted a license to access the game. If they decide that you have violated any of these they may suspend or even ban your liscense altogether. Doing so is solely up to their discretion and if you feel it was illegal or unjust you can appeal via support tickets. If that fails than legal action is your only real recourse. You wont find anything else more useful in the forums, all you will get is trolls and similar responses like this one. ZOS never discusses details of bans within the forums.

Mancombe_Nosehair · April 2020

This forum is very close to being unfit for purpose. Sooner or later, zos is either going to bring the ban hammer down hard, or shut the forum, which would be a great pity.

Some people on this forum either need to calm down or move on, or zos will do it for them, sooner or later.

The general attitude on this forum is going to have to change, one way or another. It can't go on the way it is. The forum is supposed to complement the game, not be a place for people to vent and bicker with each other.

VelimOrthic · April 2020

IME they've been extraordinarily lenient. I've been a gigantic *** again and again to the point that I'm surprised and relieved I'm still here.

Maybe you natter them too much that they get sick of hearing from you?

kichwas · April 2020

Just like all of these kinds of things in 'real life' and online... a lot of people get worked up about them and don't need to.

If one goes through life with a 'don't be a jerk' mindset, you can generally avoid having to learn the minute details of social / correct policies... even better if you couple it with a dash of 'be nice'.

Just...

don't be a jerk.

ZOS_GregoryV · April 2020

Greetings all,

Given how this thread has taken a negative turn, we have decided it best to shut it down. We also do not allow the discussion of disciplinary actions as it is a violation of our rules and is stated as such:

Discussing Disciplinary Actions: If you ever have questions or concerns about a disciplinary action or decision we have made on the ESO forums, or wish to appeal a forum warning or infraction you’ve received, we ask that you please contact https://help.elderscrollsonline.com/ to do so (please specify that you are contacting about a forum-related inquiry or appeal). We are happy to discuss and review specific moderation-related actions with you, but we do not allow discussion of any moderation actions or decisions on our forums. If you have questions or concerns about an in-game disciplinary action, please contact https://help.elderscrollsonline.com/ to ask about a suspension or ban, and any other support-related feedback. We cannot assist with in-game violations on the forums.

If there may be any questions in regards to the rules, please feel free to review them here.

Thank you for your understanding,
-Greg-