idk wrote: »

There is a reason even if you are not aware of what happened. What likely happened was a response to the client requests to the server crossing over a threshold which triggers an automatic ban. What may be the culprit is an addon or multiple addons.

mandricus wrote: »

idk wrote: »

There is a reason even if you are not aware of what happened. What likely happened was a response to the client requests to the server crossing over a threshold which triggers an automatic ban. What may be the culprit is an addon or multiple addons.

As I wrote, this has nothing to do with addons, client requests or any other similar thing.
I was social banned because I've bought and read too many motifs all at once (about 50-60 motifs in less than 10 mins).
That's the reason why I'm so pissed.
Why buying and reading 50 or 100 motifs at once is supposed to trigger an automatic ban?

Ackwalan wrote: »

If you found, bought and read 50 to 100 motifs in less then ten minutes, that is an indication that a 3rd party program was used which would trigger the anti cheat program.

mandricus wrote: »

I wasn't aware of the "social ban" in ESO. I have to say that the game itself does not warn you in any way that you are social banned. I was going nuts because I noticed that in the past two days people weren't answering to my whispers and I didn't understand why! Turned out that I got social banned. I am not able to access guild traders in any city, nor I'm able to put anything on sale on my commercial trading guilds.

I've discovered this thread on the forum

https://forums.elderscrollsonline.com/en/discussion/521458/gms-getting-social-banned-for-no-reason

Where some GM of large commercial guilds got social banned in the past days. They thought that this had something to do with the use of Shissu's guild tool and the send of large amount of email so user. Now, the thing is, I've *never* sent any group email to anyone, so I wasn't really understanding why I got banned. Then I found this comment:

https://forums.elderscrollsonline.com/en/discussion/comment/6706745/#Comment_6706745

The user reported that in the past he has been social banned in ESO because he bought too many motifs all at once, triggering some sort of suspicious activity that led him to being social banned.

That's it, I did exactly the same! Since it was the last day of the event, and I made almost 3 millions during this event (doing writs dailies on 18 alts every day, 108 boxes per day, tons of motifs sold in the event's weeks), at the end of the event I went shopping like crazy, and I bought a lot (and I mean A LOT) of missing motifs on my main character (which is also a crafter) alltogheter, in order to recover pace with the latest motifs of the last 3 patches (I was on-par until Murkmire knowing all the motifs of the game) . That's it, since motifs are one of my things in this game, I used the money earned during the event to close the gap and be on-pace with all the new motifs.

Now, I would like to ask why, in the first place, this activity can lead you to be social banned. This makes no sense at all.

The result is: I can't access guild traders, I can't put anything on sale, I can't send mail, I CAN'T EVEN WHISPER OR TALK TO ANYONE IN THE GAME.

Funny fact, the game does not warn you in any way that you are social banned. I spent two days trying to understand what was going on. If you try to send whispers to anyone, you see your whispers going out in the chat, and nothing warn you that the other person IS NOT GETTING ANYTHING. I was getting nuts, asking to myself, in the first two days before I realized what was going on, why people were not answering me anymore!

I opened a ticket to the support3 days ago, but at the moment still no answer from anyone. As of today, it's my 5th day of social ban.

I'm still social banned FOR NO REASON, as I did something completely legit. But I still can't buy anything, can't sell anything, can't talk to anyone. Can't reach the requested weekly sales, can't donate on guild banks to compensate for the lack of sales, CAN'T EVEN CONTACT GM OF THOSE GUILDS TO MAKE THEY KNOW WHAT IS HAPPENING. I'm simply cut out from the game, for *NO* ***** *REASON*.

This is starting to get very annoying and as you may imagine I'm quite pissed of the situation. Does anyone knows how could I proceed in order to make ZOS restore social functionality on my account?

Ackwalan wrote: »

mandricus wrote: »

Ackwalan wrote: »

If you found, bought and read 50 to 100 motifs in less then ten minutes, that is an indication that a 3rd party program was used which would trigger the anti cheat program.

What 3rdy party software are you talking about? I just started to randomly check in guild traders from city to city for all unknown motifs (using awesome guild trader add-on), and bought all unknown motifs on sale for less than 20k. Then I jumped to another city, learned all the motifs I received by email in the meantime and started another search. Rinse & repeat, does not take too much time to buy and le arn 50 or more motifs this way.

In the post I responded to, you said you did that in under ten minutes. Doing all of that in that time frame would trigger the anti cheat program.

Tandor wrote: »

MasterSpatula wrote: »

This kind of nonsense is the predictable and predicted result of a company using algorithms because it's not willing to pay people for a job that requires human judgement.

Or to put it another way, it's the predictable consequence of some players cheating resulting in the need for the algorithms in the first place, and which has the predicted result of innocent players being disadvantaged.