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Cant log in on PC (not steam)

DarkSpyke4
DarkSpyke4
Soul Shriven
Hello,

Im from EU and playing on PC and not through steam and I cannot log in. I have been trying for about two hours already. Anyone else?
  • Tandor
    Tandor
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    Just logged in ok on PC EU (not Steam) from the UK.
  • ZOS_Adrikoth
    ZOS_Adrikoth
    admin
    Hello! As our forum banner states: We are aware that some Steam players are having issues logging into the North American and European PC/Mac megaservers. We are actively investigating and will let you know when we have an update. Thank you!
    Edited by ZOS_Adrikoth on April 15, 2020 12:26PM
    The Elder Scrolls Online - ZeniMax Online Studios
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  • Universe
    Universe
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    Hello! As our forum banner states: We are aware that some Steam players are having issues logging into the North American and European PC/Mac megaservers. We are actively investigating and will let you know when we have an update. Thank you!

    Nice that you reply.
    Though he mentioned that he is not using Steam.
    Some videos I recorded for fun: Main character:
    PC EU main: Universe - AD magicka Sorcerer, Former Emperor, Grand Overlord, The Merciless, Trial Bosses Solo Champion
    Top alts: Genius(stamina/sagicka Dragonknight) The Force(stamina Nightblade) and other chars.
    PC NA main: The Magic - AD magicka Sorcerer
    Started playing ESO in beta & early access
    User_ID: Daedric_Prince
  • ZOS_Adrikoth
    ZOS_Adrikoth
    admin
    Universe wrote: »
    Hello! As our forum banner states: We are aware that some Steam players are having issues logging into the North American and European PC/Mac megaservers. We are actively investigating and will let you know when we have an update. Thank you!

    Nice that you reply.
    Though he mentioned that he is not using Steam.

    Hey @Universe thanks for calling this out and my apologies for misreading.

    @DarkSpyke4 please try the troubleshooting in this article. Please let us know if the issue has persisted after trying these steps!
    Edited by ZOS_Adrikoth on April 15, 2020 12:49PM
    The Elder Scrolls Online - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
  • DarkSpyke4
    DarkSpyke4
    Soul Shriven
    Universe wrote: »
    Hello! As our forum banner states: We are aware that some Steam players are having issues logging into the North American and European PC/Mac megaservers. We are actively investigating and will let you know when we have an update. Thank you!

    Nice that you reply.
    Though he mentioned that he is not using Steam.

    Hey @Universe thanks for calling this out and my apologies for misreading.

    @DarkSpyke4 please try the troubleshooting in this article. Please let us know if the issue has persisted after trying these steps!

    Thank you for the replies. Its still not working after trying all that
  • ZOS_Adrikoth
    ZOS_Adrikoth
    admin
    Hello,

    Please use this article to ensure that you are logging into the correct account. For additional assistance, please open a support ticket with us at help.elderscrollsonline.com
    The Elder Scrolls Online - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
  • DarkSpyke4
    DarkSpyke4
    Soul Shriven
    Universe wrote: »
    Hello! As our forum banner states: We are aware that some Steam players are having issues logging into the North American and European PC/Mac megaservers. We are actively investigating and will let you know when we have an update. Thank you!

    Nice that you reply.
    Though he mentioned that he is not using Steam.

    Hey @Universe thanks for calling this out and my apologies for misreading.

    @DarkSpyke4 please try the troubleshooting in this article. Please let us know if the issue has persisted after trying these steps!

    Just found out why. Its pretty weird. I bought the Tamriel Unlimited edition on December 2016 and have at least played 2 times after that. Downloaded the game and played for two days last week and just suddendly the cant log in happened. My account said that i had a beta, but I could still play until that day, thats why I didnt actually thought that was a problem. Now I had to buy the game again and I can play.
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