sent in refund ticket and still waiting to hear back

mysteryman77 · June 2019

i sent in a refund ticket so that i can the base game refunded and get the elsweyer instead since the eso plus does not come with everything and the later would be a better buy... was wondering how long it will take since i have not heard back from them yet

ticket number 190531-004769

Shaie · June 2019

Check your email, there should be at least an automated response with an estimated proper response time.

ZOS_Bill · June 2019

@mysteryman77

Please check your inbox for an update on ticket #190531-004769.

Skunkkie420 · April 2020

@ZOS_BillE
I would also like to get a answer on my ticket for refund so i can purchase it on the right account before the event ends.
Would really make my day .
Stay safe all !

Ticket number: 200407-004944

yRaven · April 2020

I'm waiting for 7 days and nothing

Taleof2Cities · April 2020

yRaven wrote: »

I'm waiting for 7 days and nothing

Probably best to start your own thread in these same General Help forums, @yRaven ... and not hijack someone else's thread.

Be sure to list the ticket number in your thread.

yRaven · April 2020

Taleof2Cities wrote: »

yRaven wrote: »

I'm waiting for 7 days and nothing

Probably best to start your own thread in these same General Help forums, @yRaven ... and not hijack someone else's thread.

Be sure to list the ticket number in your thread.

So you think it's best to flood the forum with the same kind of post? Gonna try when it's morning

ZOS_Bill · April 2020

Since this thread is a few months old we are closing the discussion. If you need help with a ticket please go ahead and start a new thread in General Help. Please be aware that support is experiencing high volume at this time (4/12/20) leading to some delays.