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ESO Game + Steam Game

uriangelub17_ESO
ufmyghihwhf2.png

This is what currently my account looks like. How do I play through Steam? It now tells me to buy the game.

  • idk
    idk
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    I do not see where it is asking you to buy the game again. It clearly says your account status is active and is asking for your Steam account information.

    Maybe I am missing something as I did not go through the middle man Steam for this game.

    Edit: So basically try entering your Steam account name. It looks like the site here is not coupled with your Steam account.
    Edited by idk on April 9, 2020 4:33PM
  • uriangelub17_ESO
    idk wrote: »
    I do not see where it is asking you to buy the game again. It clearly says your account status is active and is asking for your Steam account information.

    Maybe I am missing something as I did not go through the middle man Steam for this game.

    Edit: So basically try entering your Steam account name. It looks like the site here is not coupled with your Steam account.

    I blurred the Steam Account part. When I go to steam to download the game it says "Purchase" not "Play"

    How am I supposed to play the game then? I don't understand
  • idk
    idk
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    That adds important information. Is that image Zos' website or from Steam? It looks very similar to Zos' site except it has the Steam Edition section where I have information on how to install the PTS.

    @ZOS_BillE may be more familiar with whatever page you are seeing.
  • uriangelub17_ESO
    idk wrote: »
    That adds important information. Is that image Zos' website or from Steam? It looks very similar to Zos' site except it has the Steam Edition section where I have information on how to install the PTS.

    @ZOS_BillE may be more familiar with whatever page you are seeing.

    Yes, that is from ZoS account information, I left out the PTS part because it was not relevant.

    I'm not quite sure what the Linking accounts actually does
  • ZOS_Bill
    ZOS_Bill
    admin
    @uriangelub17_ESO

    Is ESO actually showing up in your Steam library through Steam?

    Our FAQ below has some troubleshooting you can use to check if Steam is linked correctly.

    How do I make my Steam version of The Elder Scrolls Online Steam integrated?
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
  • uriangelub17_ESO
    ZOS_BillE wrote: »
    @uriangelub17_ESO

    Is ESO actually showing up in your Steam library through Steam?

    Our FAQ below has some troubleshooting you can use to check if Steam is linked correctly.

    How do I make my Steam version of The Elder Scrolls Online Steam integrated?

    It did at first! And I was able to play it, then, I couldn't, only buy it.
    I deleted the game following the help guide you linked, and now I can only buy it, not reinstall or play
  • uriangelub17_ESO
    So, does anyone know how to resolve this issue?
    Can I buy the sub through steam and use it anyway?
  • ZOS_Bill
    ZOS_Bill
    admin
    @uriangelub17_ESO

    If you've not done so yet, go ahead and open a ticket with customer support so they can check on your account entitlements.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
  • uriangelub17_ESO
    ZOS_BillE wrote: »
    @uriangelub17_ESO

    If you've not done so yet, go ahead and open a ticket with customer support so they can check on your account entitlements.

    Just did, we'll see
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