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Zos, are you going to comment on the lag?

AWinterWolf
AWinterWolf
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The current state of this game is unbelievable, the lag spikes, the dcing, but worst of all, seems to be the silence from zos.
We are paying customers, and for that reason alone, you should be keeping us updated on the progress of the game.

Are you looking into the cause?
Have you found it?
Are you working on a fix?
@AWinterWolf, PC EU.

Main character: Healer, CP 1300+,
Completed:
vSS (Ice & Fire HM)
vMoL Trifecta
TTT
vKA HMs
vBRP
All Dungeon Trifectas.

Favourite quote:

History is a story written by the victors, who often paint themselves the best of lights.
  • oXI_Viper_IXo
    oXI_Viper_IXo
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    Trust me, I hate the performance issues as much as anyone, but to say they've been silent isn't entirely fair.

    "MARCH 2020 UPDATE
    This month, the team has continued work on changes scheduled for Update 26 and the Greymoor Chapter, including server and client optimization work and combat ability improvements. Please note that while we are making progress on identifying the cause(s) of the ability desyncs/lag and have ruled out a few things, the investigation is ongoing and remains one of our top priorities."

  • relentless_turnip
    relentless_turnip
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    Trust me, I hate the performance issues as much as anyone, but to say they've been silent isn't entirely fair.

    "MARCH 2020 UPDATE
    This month, the team has continued work on changes scheduled for Update 26 and the Greymoor Chapter, including server and client optimization work and combat ability improvements. Please note that while we are making progress on identifying the cause(s) of the ability desyncs/lag and have ruled out a few things, the investigation is ongoing and remains one of our top priorities."

    I am not disagreeing with you, but do you feel this is enough?
    I can see they have communicated they are aware of the issues multiple times.
    I read this and didn't feel that they felt the gravity of the current issues. There hasn't been an apology despite over 5 weeks of this game being unplayable.

    I know they're working hard and assume they are taking this seriously, but as many people have also said they just aren't portraying just how game breaking this truly is.

    I'm not saying I need to hear when it is going to be fixed(I get the impression they don't know), I would just like to see a bit more honesty and transparency.

    Maybe this is enough for you, but for others I think a very honest and clear statement would make a massive difference. It should be just regarding this issue and not added as a side note to other correspondence.
  • Nemesis7884
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    can we pleeeease stop with these useless "ZOS ACKNOWLEDGE THE PERFORMNACE ISSUES" threads for the 1000th time - we get it, they get it. If you are bored i suggest you read a book.


    Edited by Nemesis7884 on April 9, 2020 2:42PM
  • relentless_turnip
    relentless_turnip
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    can we pleeeease stop with these useless "ZOS ACKNOWLEDGE THE PERFORMNACE ISSUES" threads for the 1000th time - we get it, they get it. If you are boref i suggest you read a book.

    :lol::lol: I am bored... at work... we are making ventilator parts and components for CPAP machines so we can't close.
    There isn't much work to be done though... If I read a book everyone will know I am in fact not working :lol:
  • Nemesis7884
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    can we pleeeease stop with these useless "ZOS ACKNOWLEDGE THE PERFORMNACE ISSUES" threads for the 1000th time - we get it, they get it. If you are boref i suggest you read a book.

    :lol::lol: I am bored... at work... we are making ventilator parts and components for CPAP machines so we can't close.
    There isn't much work to be done though... If I read a book everyone will know I am in fact not working :lol:

    i recommend watching tiger king then...it will make you as happy as a 3 dollar bill
  • relentless_turnip
    relentless_turnip
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    can we pleeeease stop with these useless "ZOS ACKNOWLEDGE THE PERFORMNACE ISSUES" threads for the 1000th time - we get it, they get it. If you are boref i suggest you read a book.

    :lol::lol: I am bored... at work... we are making ventilator parts and components for CPAP machines so we can't close.
    There isn't much work to be done though... If I read a book everyone will know I am in fact not working :lol:

    i recommend watching tiger king then...it will make you as happy as a 3 dollar bill

    Mate I watched it the other night :lol: I would also recommend it to someone in my situation though!
  • oXI_Viper_IXo
    oXI_Viper_IXo
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    Trust me, I hate the performance issues as much as anyone, but to say they've been silent isn't entirely fair.

    "MARCH 2020 UPDATE
    This month, the team has continued work on changes scheduled for Update 26 and the Greymoor Chapter, including server and client optimization work and combat ability improvements. Please note that while we are making progress on identifying the cause(s) of the ability desyncs/lag and have ruled out a few things, the investigation is ongoing and remains one of our top priorities."

    I am not disagreeing with you, but do you feel this is enough?
    I can see they have communicated they are aware of the issues multiple times.
    I read this and didn't feel that they felt the gravity of the current issues. There hasn't been an apology despite over 5 weeks of this game being unplayable.

    I know they're working hard and assume they are taking this seriously, but as many people have also said they just aren't portraying just how game breaking this truly is.

    I'm not saying I need to hear when it is going to be fixed(I get the impression they don't know), I would just like to see a bit more honesty and transparency.

    Maybe this is enough for you, but for others I think a very honest and clear statement would make a massive difference. It should be just regarding this issue and not added as a side note to other correspondence.

    Honestly it doesn't matter whether or not I think it's enough. They could talk about it every single day, but the important thing to me is that they actually resolve the issues.

    I don't know what else they could really say to be honest with you.

    Given their track record, I don't have much faith in their ability to fix it, but I hope to be proven wrong.
  • Waynerx8
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    It's the "we are investigating part", some would like to know the causes of the ever mounting numerous issues, do they ever explain the causes ? that's what bugs me.
  • nk125x
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    PLEASE ZOS ( @ZOS_GinaBruno , @ZOS_JessicaFolsom ) PLEASE NO MORE PERFORMANCE PATCHES.

    All they do is make it worse!!!!!!!!!!!!!!!!!!!!!
  • Ranger209
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    If you really want to know the cause of the lag in terms you can understand then here you go the crux of the issue lies in the area explained between 0:24 and 0:38. That is what they are investigating. It's the patch hamplers.

    https://youtu.be/P5-9Rfrui9A
    Edited by Ranger209 on April 9, 2020 5:23PM
  • Ri_Khan
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    Simmer down there, Clarence.
  • x48rph
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    They did mention investigating a few times as others have pointed out. I think it's a combination of the problems they introduced last patch, the fact that there are a heck of a lot more people on now then their used to be with the whole covid-19 thing , and the internet in general is getting a heck of a lot more traffic then it used to as well so not every lag spike is probably going to be their fault but they really do need to get on the ball with fixing what they can.
  • Chicharron
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    According to this link

    Update on Greymoor from ESO's Game Director

    Everything is fine and the game is healthier than ever.
    Edited by Chicharron on April 9, 2020 5:39PM
  • zDan
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    Skill delay is the biggest annoyance, over 2 months since it started and still no fix. Cyrodiil just reset and with 2 pop locks it's unplayable. Went on over to IC (which had 0 bars) and was the exact same... Thought cyro wasn't tied to IC anymore?
    zDan - Xbox EU/NA

    I specialize in solo PvP on every class in the game,
    be sure to check out my YouTube for several 1vX and build videos!
    https://www.youtube.com/channel/UCXkrJ3K68GHLn2-HgHjITsA
  • AMeanOne
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    I don't know why it's only one of their top priorities. It should be the only priority. Skills take 5 seconds to go off since the February 5th patch.
  • angrydrew
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    Still don,t understand why people stick up for Eso .Im an electronics engineer and was led to believe customers should come first although in this case i think the people pulling the strings are not the techs but the money men since all they do is add to an already struggling workload.
    Cryodil is unplayable and the reason imo is simple the server is over-driven and needs less people on it .There are 4 servers and only one is ever used.Cap the servers and lessen the groups to prevent balls of lagg please.
    I am only a HFC commissioning engineer so what do i know..?
    come on cyrodil techs speak up for yourselves and fix what your board room is destroying ..
    I agree with what people are saying we deserve better ,we are paying or have paid for this ...A mega server sounds great but like we all hear its not the size now is it..?Refine it let people actually play it by capping zones.....
  • FreshlyB8ked
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    can we pleeeease stop with these useless "ZOS ACKNOWLEDGE THE PERFORMNACE ISSUES" threads for the 1000th time - we get it, they get it. If you are bored i suggest you read a book.


    If they fix the game I imagine the threads will stop.
  • Berek_Bloodfang
    Berek_Bloodfang
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    The current state of this game is unbelievable, the lag spikes, the dcing, but worst of all, seems to be the silence from zos.
    We are paying customers, and for that reason alone, you should be keeping us updated on the progress of the game.

    Are you looking into the cause?
    Have you found it?
    Are you working on a fix?

    What lag??

    oh you mean this lag....

    https://imgur.com/a/fzDHbiY
  • Alienoutlaw
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    NO!!!
    stop speaking words and sentances and things :s
  • jadarock
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    zDan wrote: »
    Skill delay is the biggest annoyance, over 2 months since it started and still no fix. Cyrodiil just reset and with 2 pop locks it's unplayable. Went on over to IC (which had 0 bars) and was the exact same... Thought cyro wasn't tied to IC anymore?

    It's not just end game i cant level a char overland without having skills refuse to fire
  • Nemesis7884
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    can we pleeeease stop with these useless "ZOS ACKNOWLEDGE THE PERFORMNACE ISSUES" threads for the 1000th time - we get it, they get it. If you are bored i suggest you read a book.


    If they fix the game I imagine the threads will stop.

    lol i guess you are new to the internet?

    One thing you can be sure of, it never runs out of complaints...
  • Neoauspex
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    Cyrodill on console is pointless right now. Even winning a fight is unrewarding, because all fights come down to who can bar swap or who's ultimate actually fires vs. who can't/who's doesn't at any given moment.
  • BloodMagicLord
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    can we pleeeease stop with these useless "ZOS ACKNOWLEDGE THE PERFORMNACE ISSUES" threads for the 1000th time - we get it, they get it. If you are bored i suggest you read a book.


    If they fix the game I imagine the threads will stop.

    lol i guess you are new to the internet?

    One thing you can be sure of, it never runs out of complaints...

    I feel like we have a right to complain when we basically cannot play the game for anything besides roleplaying. Some of us are part of PvE and PvP communities that have existed for quite some time and now cannot do any of the events we usually do because of a month of awful server issues. Zeni's response so far has been extremely lackluster.
    Matt Firor's statement, posted on most ESO social media, was a great opportunity for them to make an official announcement about these issues that most players would see, however they chose to pretty much sidestep the issue entirely.
    PC EU | Tank | Immortal Redeemer | Gryphon Heart
    STOP CLASS HOMOGENISATION
  • blkjag
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    Cyrodill ps4 na is unplayable. Skills don’t fire and the lag is unreal. Fights are determined by who lags out or who doesn’t. We still have no answers as to what’s happening with performance. Your customer service is poor to say the least. If any devs, mods/ creators or whoever is in charge of looking over performance issues came and played one day of pvp you would understand why we are all so upset. Please, Consider this a formal invitation to the creators to come play a day of pvp, and then maybe you would understand the frustration. Zos is lucky to make any money off this game with the way it is. I hang on in hopes for a better day, because I really enjoy it when it’s playable. All I’m saying is, stop trying to change everything, stop new content development and stop making crap for the crown store until things are better. Make good on the promise you gave to your paying customers. Give us a game that works. It doesn’t matter what you add if we can’t play and if we can’t play we leave. If I were a new player I would have asked myself “so people pay for this?” Maybe make an apology, even an announcement as to what we can expect. Anything but another pet or wild change that nobody wants. Performance improvement and a happy community should be the main goal for zos right now.
  • Tandor
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    can we pleeeease stop with these useless "ZOS ACKNOWLEDGE THE PERFORMNACE ISSUES" threads for the 1000th time - we get it, they get it. If you are bored i suggest you read a book.


    If they fix the game I imagine the threads will stop.

    I wouldn't bank on it. One person's idea of fixing a game is another person's idea of breaking it. Then there are those you can't satisfy no matter what you do.
    Edited by Tandor on April 10, 2020 7:32PM
  • oxygen_thief
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    Matt Firor's statement, posted on most ESO social media, was a great opportunity for them to make an official announcement about these issues that most players would see, however they chose to pretty much sidestep the issue entirely.

    do you really want to read we are working hard your feedback is important to us and a lot of other bla bla which all means we dont care?
  • TineaCruris
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    I'm kinda new, but has performance in Cyrodiil always been like this?
  • Neoauspex
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    I'm kinda new, but has performance in Cyrodiil always been like this?

    Never this bad.
  • Q_Q
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    Still have faith it will get fixed huh? I’ve been there...once upon a time in the west.
  • Banana
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    Maybe it's getting fixed on the 13th
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