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Did Zos Make intel hd graphics 5500 Not Work Anymore?

VividMind
VividMind
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So ever since this update, my friend has been having problems with his eso he used to play perfectly fine it was all good but now

https://cdn.discordapp.com/attachments/302048948535951360/693668917670838352/unknown.png

that's what he see's on the floor now, and i don't know what to do to help him out with it i tried everything i could think of so now i got no other options and he can't buy a new labtop yet either so idk (edit) Also he's saying that he can sometimes see the water and sometimes not, same with the health bars

got any ideas what happened? or what he can do or anything to help?

Also one more thing lol regarding the question in title. i'm asking that specifically because when i was on his pc i ran the eso requirement check thing and it was his graphics card and some reason it says vram unknown?? that make's no sense? and how come he was able to play fine up till this update? i don't understand here's a screenshot of it https://cdn.discordapp.com/attachments/446837577647915008/692514953713811546/h7j.PNG
Edited by VividMind on March 29, 2020 5:33AM
  • sirston
    sirston
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    send him a low powered gpu since the intel hd graphics is below the minimum spec something like the 1030 if cash is tight due to times https://amazon.com/Gigabyte-GV-N1030OC-2GI-Nvidia-GeForce-Graphics/dp/B07646VQ6T/ref=sr_1_5?keywords=gpu&qid=1585462218&refinements=p_36%3A1253505011&rnid=386442011&s=electronics&sr=1-5

    also why it says No vram is because its integrated with either the motherboard or CPU
    Edited by sirston on March 29, 2020 6:14AM
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  • Kalante
    Kalante
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    Now thats what I call a desperate situation. Intel HD graphics, somebody get this man at least a 60 dollar graphics card.
  • BloodMagicLord
    BloodMagicLord
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    ESO is more CPU intensive than GPU, but still you should at least invest in a basic dedicated GPU if you want to play games that aren't potato quality.
    PC EU | Tank | Immortal Redeemer | Gryphon Heart
    STOP CLASS HOMOGENISATION
  • Nestor
    Nestor
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    It is the exception that a 3D game will work on Integrated Graphics.
    Enjoy the game, life is what you really want to be worried about.

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    Gary Gravestink "I am glad you died, I needed the help"

  • VividMind
    VividMind
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    sirston wrote: »
    send him a low powered gpu since the intel hd graphics is below the minimum spec something like the 1030 if cash is tight due to times https://amazon.com/Gigabyte-GV-N1030OC-2GI-Nvidia-GeForce-Graphics/dp/B07646VQ6T/ref=sr_1_5?keywords=gpu&qid=1585462218&refinements=p_36%3A1253505011&rnid=386442011&s=electronics&sr=1-5

    also why it says No vram is because its integrated with either the motherboard or CPU


    yea but i don't know how he could do that in general because yea money is tight but also he has a labtop so i understand now how it's saying no vram but man i don't know what else he can do really lol i mean thank you guys but eh difficult
  • snoozy
    snoozy
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    not enough money for a graphics card but enough for the 100 crown gems skin? :o smh...
    PC EU
  • VividMind
    VividMind
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    snoozy wrote: »
    not enough money for a graphics card but enough for the 100 crown gems skin? :o smh...

    me and my other friend buy him crowns and such he doesn't have a job his mom bought him crowns before too why you assuming lol
  • gatekeeper13
    gatekeeper13
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    Funny how the OP asks for a solution to a problem and everyone is asking to know why he is using old integrated graphics... Because his friend doesnt have enough money to upgrade his system. That's why. Jesus... Yeah, there are people out there who dont have enough money to spend on hardware and video games. Especially when upgrading means buying a new laptop.

    As for the problem itself, I wish I could help. Cant tell if ZOS altered sth that causes this corrupted textures. Did he try setting everything to low/off? Tell him also to update to latest Intel Driver just in case...
    Edited by gatekeeper13 on March 29, 2020 7:06PM
  • NerevarineLoL
    NerevarineLoL
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    VividMind wrote: »
    got any ideas what happened? or what he can do or anything to help?

    Yes, ZOS made undocumented changes that affects a small, specific playerbase without offering any solutions on even providing some information on the problem. There's, most likely, nothing that can be done.

    I've talked with another person that ran into same issue when the Harrowstorm patch came out on PC. Once similar reports started coming in, it became apparent that they all were using some version of intel graphics card (intel iris pro 5200 in the other person's case). He tried a bunch of options - updating drivers, deleting caches, reinstalling the game, tweaking video options, etc. - nothing worked. After a while, he finally got an answer from support, that said "their requirements have risen and my PC do not longer meet the requirements". The support page for "minimum requirements" hasn't been updated in a while, however and only requires a graphics card that supports DirectX 11 (which, at least intel iris pro 5200, supposedly does).

    There are a bunch of similar threads around that you can find on the forums and people have been trying various solutions - some claiming that it partially helps, although the person I talked to ended up buying a new computer altogether.
  • RefLiberty
    RefLiberty
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    Nerevarine wrote:

    The support page for "minimum requirements" hasn't been updated in a while, however and only requires a graphics card that supports DirectX 11 (which, at least intel iris pro 5200, supposedly does).

    There are a bunch of similar threads around that you can find on the forums and people have been trying various solutions - some claiming that it partially helps, although the person I talked to ended up buying a new computer altogether.

    I'm not sure when changes occured, but Min - Recommend specs are pretty clear.
    Also, take into consideration that all publishers put Min recommendation in a way that you will be able to start the game, but gaming experience will not be so great, and all settings on low.

    Min:
    GPU: Direct X 11.0 compliant video card with 1GB RAM (NVIDIA® GeForce® 460 / AMD Radeon™ 6850) or higher

    Recommended:
    GPU: Direct X 11.0 compliant video card with 2GB RAM (NVIDIA® GeForce® GTX 750 or AMD Radeon™ HD 7850) or higher

    I think 5500 is even nowhere near that old GF460

  • LuxLunae
    LuxLunae
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    I was walking around using intel hd graphics on my 2017 average laptop.... and then I walked and fell through the ground...
    So then I got my portable ssd and plugged it into my ryzen laptop 2019 and was able to have stable grounds...I love that ryzen laptop... I can get like 60 fps on old games like dead space.... and in eso (not pvp) 30 fps on medium....

    I did buy it to draw though it's a lenovo flex 14.
  • Banana
    Banana
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    Intel graphics solitaire only
  • sirston
    sirston
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    VividMind wrote: »
    sirston wrote: »
    send him a low powered gpu since the intel hd graphics is below the minimum spec something like the 1030 if cash is tight due to times https://amazon.com/Gigabyte-GV-N1030OC-2GI-Nvidia-GeForce-Graphics/dp/B07646VQ6T/ref=sr_1_5?keywords=gpu&qid=1585462218&refinements=p_36%3A1253505011&rnid=386442011&s=electronics&sr=1-5

    also why it says No vram is because its integrated with either the motherboard or CPU


    yea but i don't know how he could do that in general because yea money is tight but also he has a labtop so i understand now how it's saying no vram but man i don't know what else he can do really lol i mean thank you guys but eh difficult

    if its a laptop you can still use a desktop gpu you have to do some wonking stuff if your friend knows computers you could follow linus tech tips on how to do so. https://www.youtube.com/watch?v=GDyL2tPyXFA

    Im not responsible if you brick your computer tho.
    Edited by sirston on March 29, 2020 11:07PM
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  • VividMind
    VividMind
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    sirston wrote: »
    VividMind wrote: »
    sirston wrote: »
    send him a low powered gpu since the intel hd graphics is below the minimum spec something like the 1030 if cash is tight due to times https://amazon.com/Gigabyte-GV-N1030OC-2GI-Nvidia-GeForce-Graphics/dp/B07646VQ6T/ref=sr_1_5?keywords=gpu&qid=1585462218&refinements=p_36%3A1253505011&rnid=386442011&s=electronics&sr=1-5

    also why it says No vram is because its integrated with either the motherboard or CPU


    yea but i don't know how he could do that in general because yea money is tight but also he has a labtop so i understand now how it's saying no vram but man i don't know what else he can do really lol i mean thank you guys but eh difficult

    if its a laptop you can still use a desktop gpu you have to do some wonking stuff if your friend knows computers you could follow linus tech tips on how to do so. https://www.youtube.com/watch?v=GDyL2tPyXFA

    Im not responsible if you brick your computer tho.



    lol half you don't understand that it's not about me i got a gaming pc built my own, but thx i didn't know much about labtops at all and i always thought you couldn't upgrade it like a desktop can
  • Malkiv
    Malkiv
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    The 5500 gpu in built into the cpu, and uses the laptop memory. It's usually a small portion - 1 or 2 GB - but it's still shared. That's also why it's not showing vram.

    The main reason why your friend's HD 5500 chipset no longer correctly displays the shadows is due to the way the game draws them. The API support is there, and that's not the issue - it's just an issue with the mapping applying to the plane properly. Unfortunately, it's a hardware limitations and there's not really a one-size-fits-all fix.

    He can get what's called an external gpu, or egpu. There's some that come with everything together, and you just plug it into your laptop and the wall. There's also kits where you supply your own graphics card, and kits where you need to supply the card and power supply. In any case, you'd still need to buy a bunch of stuff, even if it can be relatively inexpensive.

    On a side note, the GTX 460 was a great mid-range Fermi card. I used to to capture 1080p gameplay footage of SWTOR back in 2012 for Youtube using a GTX 460. The HD 5500 suffers next to the GTX 460 in memory speed (LDDR3 vs GDDR5), ROPs (1 vs 32), Shader Units (24 vs 336), and TMUs (4 vs 56).
    PC-NA | PvP (Gray Host & BGs) | PvE (vTrials & vDGs)
  • Chicharron
    Chicharron
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    I use my old laptop: HP Folio 9470m Intel HD Graphics 4000 - 8gb - RAM - SSD - Windows 7 x64

    Only to do writs on my alternate account, all settings to the minimum and I have no problems.
  • thissocalledflower
    thissocalledflower
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    VividMind wrote: »
    So ever since this update, my friend has been having problems with his eso he used to play perfectly fine it was all good but now

    https://cdn.discordapp.com/attachments/302048948535951360/693668917670838352/unknown.png

    that's what he see's on the floor now, and i don't know what to do to help him out with it i tried everything i could think of so now i got no other options and he can't buy a new labtop yet either so idk (edit) Also he's saying that he can sometimes see the water and sometimes not, same with the health bars

    got any ideas what happened? or what he can do or anything to help?

    Also one more thing lol regarding the question in title. i'm asking that specifically because when i was on his pc i ran the eso requirement check thing and it was his graphics card and some reason it says vram unknown?? that make's no sense? and how come he was able to play fine up till this update? i don't understand here's a screenshot of it https://cdn.discordapp.com/attachments/446837577647915008/692514953713811546/h7j.PNG

    if he lives in the usa and files taxes or is on social security or disability or something that he gets a 1099 yearly then he shoul get a 1200$ check from the govt in the next month or so... For 500-600$ you can build a ryzen pc that will perform very well with eso and have good specs.

    On a side note, if he had a spare ssd, yes i know that's asking lot, but if he had one i'd be curious to try installing linux on it and installing steam and running eso on linux through steam play on a version of linux using kernel 5.5 (manjaro with unstable repos enabled) just to see if performance was any better... and then trying it again by booting into an older kernel like 4.19 or so... Just curious to see how it would perform under those conditions...
    Edited by thissocalledflower on March 30, 2020 6:53AM
    After careful consideration (and oh! so much deliberation) we have concluded that you circumstance sounds too much like a l2p issue for it to be just a mere coincidence.
  • Eleguak
    Eleguak
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    Since no one's offered really any sort of advice beyond "get a new graphics card" which is valid but not always doable depending. I'll tell ya what's worked personally one two pc's that're running intel graphics on my end.

    Roll back your graphics drivers to an earlier version. It'll remove the shadow issue, this can cause issues in other fields though.

    Personally I'm facing occasional freezing of eso's graphics. Oddly enough the game itself isn't freezing (I'm able to chat and move in game, but the screen in of itself freezes not showing such things). There's also various work arounds for this issue that may or may not work, but yeah, a general fix to the weird shadows on the ground for him, roll back his graphics drivers.

    Hope it works out for ya buddy, I also can't really afford a new graphics card/pc in general to do better than my compooter's potato quality.
  • sirston
    sirston
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    VividMind wrote: »
    sirston wrote: »
    VividMind wrote: »
    sirston wrote: »
    send him a low powered gpu since the intel hd graphics is below the minimum spec something like the 1030 if cash is tight due to times https://amazon.com/Gigabyte-GV-N1030OC-2GI-Nvidia-GeForce-Graphics/dp/B07646VQ6T/ref=sr_1_5?keywords=gpu&qid=1585462218&refinements=p_36%3A1253505011&rnid=386442011&s=electronics&sr=1-5

    also why it says No vram is because its integrated with either the motherboard or CPU


    yea but i don't know how he could do that in general because yea money is tight but also he has a labtop so i understand now how it's saying no vram but man i don't know what else he can do really lol i mean thank you guys but eh difficult

    if its a laptop you can still use a desktop gpu you have to do some wonking stuff if your friend knows computers you could follow linus tech tips on how to do so. https://www.youtube.com/watch?v=GDyL2tPyXFA

    Im not responsible if you brick your computer tho.



    lol half you don't understand that it's not about me i got a gaming pc built my own, but thx i didn't know much about labtops at all and i always thought you couldn't upgrade it like a desktop can

    alright since you want an easy way out, check out cloud based gaming, you literally rent a gaming pc over the internet for a certain amount of $ a month and it streams to your computer via browser of there software. just be aware that some company's don't like this since it looks like you using an vpn getting around a firewall. I would recommend ge force Now! but ZOS's parent company, said no. If your guild is set splitting a $12? month fee then your buddy could play.

    again im not responsible of you get your CC info stolen or its total dunmer droppings connection.
    Edited by sirston on March 31, 2020 7:23PM
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