@ZOS Constant disconnects since jesters fest

HelixUnited · March 2020

xbox eu I cant even log in right now, re-downloaded game, deleted save everywhere, port forwarding etc done everything even removed my xbox account from my xbox and redownloaded it nothing has worked please i just want to play and enjoy the events...
ticket 200328-002409
thank you and stay safe everyone.
Oh and xbox NA is working just fine i can log in there

HelixUnited · March 2020

update: even my pc eu wont log in either, and again NA running fine.

ZOS_Bill · March 2020

@HelixUnited

While you wait for a response from customer support on your ticket, you may want to try power-cycling your home router to help with your connection issue.

HelixUnited · March 2020

ZOS_BillE wrote: »

@HelixUnited

While you wait for a response from customer support on your ticket, you may want to try power-cycling your home router to help with your connection issue.

I did that and also replaced the router with a new one incase my other was faulty
i have done everything i can think of and all i keep getting is unable to connect to server but i change to NA and everything works fine great in fact no lag no disconnects.

veroxiousvemo · March 2020

Xbox NA as well, got disconnected every time when using wayshrines. I have tried the suggested in support website but the reinstalling the game because I know it's not my connection, even though the error says I need a valid internet connection.

I have submitted a ticket: 00331-003487

https://youtu.be/L_uluHUXAT8