Maintenance for the week of May 6:
• PC/Mac: NA and EU megaservers for patch maintenance – May 6, 4:00AM EDT (8:00 UTC) - 9:00AM EDT (13:00 UTC)
• Xbox: NA and EU megaservers for maintenance – May 8, 6:00AM EDT (10:00 UTC) - 9:00AM EDT (13:00 UTC)
• PlayStation®: NA and EU megaservers for maintenance – May 8, 6:00AM EDT (10:00 UTC) - 9:00AM EDT (13:00 UTC)
Ticket #200320-003034: ESO+ subscription not working
I've read that posting the ticket number in forums can expedite problem resolution.
Mine went off at 9:00am GMT so I logged a ticket and went off to do something else. Came back an hour ago and it still isn't working. I tried flushing my MAC cache, restarting Xbox, deleting everywhere my save file, unplugging Xbox... nothing has worked.
I just received a response to my ticket telling me to delete my subscription and buy a new one, despite me having a month to run on my 12-month subscription. This is unacceptable.