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• https://forums.elderscrollsonline.com/en/discussion/684716
• NA megaservers for maintenance – November 3, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• EU megaservers for maintenance – November 3, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
• ESO Store and Account System for maintenance – November 3, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• https://forums.elderscrollsonline.com/en/discussion/684716
Crash on character switch
vgabor
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Process: eso [17994]
Path: /Applications/Games/*/eso.app/Contents/MacOS/eso
Identifier: com.zenimaxonline.eso
Version: 1.0.0 (1.0.0)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: eso [17994]
User ID: 501
Date/Time: 2020-02-25 23:03:17.439 +0000
OS Version: Mac OS X 10.15.3 (19D76)
Report Version: 12
Bridge OS Version: 3.0 (14Y908)
Anonymous UUID: BADC6FD7-23ED-705B-3B1D-BB3CE68B326B
Time Awake Since Boot: 6400 seconds
System Integrity Protection: enabled
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000001, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY
Termination Signal: Illegal instruction: 4
Termination Reason: Namespace SIGNAL, Code 0x4
Terminating Process: exc handler [17994]
ID Vend/Dev
a393 687f1002
Seconds Ago ID Type
6400.0 a393 Attach
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_malloc.dylib 0x00007fff6acc4f95 nanov2_allocate_from_block.cold.1 + 32
1 libsystem_malloc.dylib 0x00007fff6aca5ba1 nanov2_allocate_from_block + 568
2 libsystem_malloc.dylib 0x00007fff6aca58ca nanov2_find_block_and_allocate + 1289
3 libsystem_malloc.dylib 0x00007fff6aca52d0 nanov2_allocate + 305
4 libsystem_malloc.dylib 0x00007fff6aca514e nanov2_malloc + 56
5 libsystem_malloc.dylib 0x00007fff6aca506a malloc_zone_malloc + 104
6 libsystem_malloc.dylib 0x00007fff6aca4fe5 malloc + 21
7 com.zenimaxonline.eso 0x000000010f2e1f8e hks_defaultAllocator(void*, void*, unsigned long, unsigned long) + 29
8 com.zenimaxonline.eso 0x000000010f300b98 hks::MemoryManager::allocateNonSweptMemory(unsigned long, hks::AllocTypes) + 32
9 com.zenimaxonline.eso 0x000000010f3100d0 void* hks::getMemoryGeneric<hks::getMemoryNoSweepAllocator, true>(lua_State*, unsigned long, hks::AllocTypes) + 68
10 com.zenimaxonline.eso 0x000000010f3062cb hks::StringTable::real_intern_inplace(lua_State*, hks::InternString*, char const*, unsigned long, unsigned int) + 227
11 com.zenimaxonline.eso 0x000000010f30686c hks::StringTable::internPinned(lua_State*, char const*, unsigned long) + 462
12 com.zenimaxonline.eso 0x000000010f2e97b5 hks::CompilerLexer::getToken() + 665
13 com.zenimaxonline.eso 0x000000010f2e94f2 hks::CompilerLexer::readToken() + 34
14 com.zenimaxonline.eso 0x000000010f2ebb3c hks::Parser::parseRecordField() + 84
15 com.zenimaxonline.eso 0x000000010f2ebc53 hks::Parser::parseConstructor() + 109
16 com.zenimaxonline.eso 0x000000010f2ec362 hks::Parser::parseSubexpression(int) + 182
17 com.zenimaxonline.eso 0x000000010f2ebb60 hks::Parser::parseRecordField() + 120
18 com.zenimaxonline.eso 0x000000010f2ebc53 hks::Parser::parseConstructor() + 109
19 com.zenimaxonline.eso 0x000000010f2ec362 hks::Parser::parseSubexpression(int) + 182
20 com.zenimaxonline.eso 0x000000010f2ebb60 hks::Parser::parseRecordField() + 120
21 com.zenimaxonline.eso 0x000000010f2ebc53 hks::Parser::parseConstructor() + 109
22 com.zenimaxonline.eso 0x000000010f2ec362 hks::Parser::parseSubexpression(int) + 182
23 com.zenimaxonline.eso 0x000000010f2eafeb hks::Parser::parseExpressionList() + 33
24 com.zenimaxonline.eso 0x000000010f2ebe53 hks::Parser::parseAssignment(unsigned int) + 167
25 com.zenimaxonline.eso 0x000000010f2ebfd2 hks::Parser::parseSimpleStatement() + 80
26 com.zenimaxonline.eso 0x000000010f2ec4e5 hks::Parser::parseStatement() + 161
27 com.zenimaxonline.eso 0x000000010f2ea9af hks::Parser::parseChunk() + 107
28 com.zenimaxonline.eso 0x000000010f2ec62a hks::Parser::parse() + 102
29 com.zenimaxonline.eso 0x000000010f32091f hks::CompilerFuncInner(lua_State*, void*, int, hksInstruction const*) + 21
30 com.zenimaxonline.eso 0x000000010f3155f8 hks::runProtected(lua_State*, void (*)(lua_State*, void*, int, hksInstruction const*), void*, int) + 99
31 com.zenimaxonline.eso 0x000000010f2e8a79 hks::runProtectedAndFixStack(lua_State*, void (*)(lua_State*, void*, int, hksInstruction const*), void*, int) + 76
32 com.zenimaxonline.eso 0x000000010f2e8ddc hks::CompilerFunc(lua_State*, void*, int, hksInstruction const*) + 590
33 com.zenimaxonline.eso 0x000000010f3155f8 hks::runProtected(lua_State*, void (*)(lua_State*, void*, int, hksInstruction const*), void*, int) + 99
34 com.zenimaxonline.eso 0x000000010f2e8a79 hks::runProtectedAndFixStack(lua_State*, void (*)(lua_State*, void*, int, hksInstruction const*), void*, int) + 76
35 com.zenimaxonline.eso 0x000000010f2e895c hks::Compiler(lua_State*, HksCompilerSettings const&, char const* (*)(lua_State*, void*, unsigned long*), void*, char const*) + 82
36 com.zenimaxonline.eso 0x000000010f312dca hksi_hksL_loadbuffer(lua_State*, HksCompilerSettings const&, char const*, unsigned long, char const*) + 164
37 com.zenimaxonline.eso 0x000000010f2c1fa7 ZoLuaVM::DoString(char const*, unsigned int, bool, char const*) + 47
38 com.zenimaxonline.eso 0x000000010e3ce199 ZoGui::GuiLuaVM::LoadingPendingFile(ZoGui::GuiLuaVM::PendingFile&) + 153
39 com.zenimaxonline.eso 0x000000010e3ce422 ZoGui::GuiLuaVM::Update(unsigned int) + 110
40 com.zenimaxonline.eso 0x000000010e3bf6ff ZoGui::GuiInstance::Update(unsigned int) + 117
41 com.zenimaxonline.eso 0x000000010c7aa655 EsoGui::Update(unsigned int) + 35
42 com.zenimaxonline.eso 0x000000010ccf5f6e GuiManager::Update() + 410
43 com.zenimaxonline.eso 0x000000010d1e238d ZosClient::OnUpdate() + 1067
44 com.zenimaxonline.eso 0x000000010c7ee085 OSUpdate() + 25
45 com.zenimaxonline.eso 0x000000010c7f05aa -[GameClient macRun] + 269
46 com.zenimaxonline.eso 0x000000010c7f0f08 -[GameClient platformMainLoop] + 2164
47 com.zenimaxonline.eso 0x000000010c7f0241 -[GameClient mainLoop] + 61
48 com.zenimaxonline.eso 0x000000010c7f0149 -[GameClient applicationDidFinishLaunching:] + 668
49 com.apple.CoreFoundation 0x00007fff3344135f __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12
50 com.apple.CoreFoundation 0x00007fff334412f3 ___CFXRegistrationPost1_block_invoke + 63
51 com.apple.CoreFoundation 0x00007fff33441268 _CFXRegistrationPost1 + 372
52 com.apple.CoreFoundation 0x00007fff33440ebe ___CFXNotificationPost_block_invoke + 97
53 com.apple.CoreFoundation 0x00007fff334107e2 -[_CFXNotificationRegistrar find:object:observer:enumerator:] + 1575
54 com.apple.CoreFoundation 0x00007fff3340fc82 _CFXNotificationPost + 1351
55 com.apple.Foundation 0x00007fff35a95a22 -[NSNotificationCenter postNotificationName:object:userInfo:] + 59
56 com.apple.AppKit 0x00007fff30618fef -[NSApplication _postDidFinishNotification] + 312
57 com.apple.AppKit 0x00007fff30618d32 -[NSApplication _sendFinishLaunchingNotification] + 208
58 com.apple.AppKit 0x00007fff30615df3 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 549
59 com.apple.AppKit 0x00007fff30615a39 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 688
60 com.apple.Foundation 0x00007fff35ac1246 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 308
61 com.apple.Foundation 0x00007fff35ac10b0 _NSAppleEventManagerGenericHandler + 98
62 com.apple.AE 0x00007fff347c5092 0x7fff347b8000 + 53394
63 com.apple.AE 0x00007fff347c47b9 0x7fff347b8000 + 51129
64 com.apple.AE 0x00007fff347bca27 aeProcessAppleEvent + 449
65 com.apple.HIToolbox 0x00007fff31fb12b8 AEProcessAppleEvent + 54
66 com.apple.AppKit 0x00007fff3060fe4c _DPSNextEvent + 1670
67 com.apple.AppKit 0x00007fff3060e380 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1352
68 com.apple.AppKit 0x00007fff3060009e -[NSApplication run] + 658
69 com.zenimaxonline.eso 0x000000010c7f1d9f main + 200
70 libdyld.dylib 0x00007fff6aaef7fd start + 1
Path: /Applications/Games/*/eso.app/Contents/MacOS/eso
Identifier: com.zenimaxonline.eso
Version: 1.0.0 (1.0.0)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: eso [17994]
User ID: 501
Date/Time: 2020-02-25 23:03:17.439 +0000
OS Version: Mac OS X 10.15.3 (19D76)
Report Version: 12
Bridge OS Version: 3.0 (14Y908)
Anonymous UUID: BADC6FD7-23ED-705B-3B1D-BB3CE68B326B
Time Awake Since Boot: 6400 seconds
System Integrity Protection: enabled
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000001, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY
Termination Signal: Illegal instruction: 4
Termination Reason: Namespace SIGNAL, Code 0x4
Terminating Process: exc handler [17994]
ID Vend/Dev
a393 687f1002
Seconds Ago ID Type
6400.0 a393 Attach
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_malloc.dylib 0x00007fff6acc4f95 nanov2_allocate_from_block.cold.1 + 32
1 libsystem_malloc.dylib 0x00007fff6aca5ba1 nanov2_allocate_from_block + 568
2 libsystem_malloc.dylib 0x00007fff6aca58ca nanov2_find_block_and_allocate + 1289
3 libsystem_malloc.dylib 0x00007fff6aca52d0 nanov2_allocate + 305
4 libsystem_malloc.dylib 0x00007fff6aca514e nanov2_malloc + 56
5 libsystem_malloc.dylib 0x00007fff6aca506a malloc_zone_malloc + 104
6 libsystem_malloc.dylib 0x00007fff6aca4fe5 malloc + 21
7 com.zenimaxonline.eso 0x000000010f2e1f8e hks_defaultAllocator(void*, void*, unsigned long, unsigned long) + 29
8 com.zenimaxonline.eso 0x000000010f300b98 hks::MemoryManager::allocateNonSweptMemory(unsigned long, hks::AllocTypes) + 32
9 com.zenimaxonline.eso 0x000000010f3100d0 void* hks::getMemoryGeneric<hks::getMemoryNoSweepAllocator, true>(lua_State*, unsigned long, hks::AllocTypes) + 68
10 com.zenimaxonline.eso 0x000000010f3062cb hks::StringTable::real_intern_inplace(lua_State*, hks::InternString*, char const*, unsigned long, unsigned int) + 227
11 com.zenimaxonline.eso 0x000000010f30686c hks::StringTable::internPinned(lua_State*, char const*, unsigned long) + 462
12 com.zenimaxonline.eso 0x000000010f2e97b5 hks::CompilerLexer::getToken() + 665
13 com.zenimaxonline.eso 0x000000010f2e94f2 hks::CompilerLexer::readToken() + 34
14 com.zenimaxonline.eso 0x000000010f2ebb3c hks::Parser::parseRecordField() + 84
15 com.zenimaxonline.eso 0x000000010f2ebc53 hks::Parser::parseConstructor() + 109
16 com.zenimaxonline.eso 0x000000010f2ec362 hks::Parser::parseSubexpression(int) + 182
17 com.zenimaxonline.eso 0x000000010f2ebb60 hks::Parser::parseRecordField() + 120
18 com.zenimaxonline.eso 0x000000010f2ebc53 hks::Parser::parseConstructor() + 109
19 com.zenimaxonline.eso 0x000000010f2ec362 hks::Parser::parseSubexpression(int) + 182
20 com.zenimaxonline.eso 0x000000010f2ebb60 hks::Parser::parseRecordField() + 120
21 com.zenimaxonline.eso 0x000000010f2ebc53 hks::Parser::parseConstructor() + 109
22 com.zenimaxonline.eso 0x000000010f2ec362 hks::Parser::parseSubexpression(int) + 182
23 com.zenimaxonline.eso 0x000000010f2eafeb hks::Parser::parseExpressionList() + 33
24 com.zenimaxonline.eso 0x000000010f2ebe53 hks::Parser::parseAssignment(unsigned int) + 167
25 com.zenimaxonline.eso 0x000000010f2ebfd2 hks::Parser::parseSimpleStatement() + 80
26 com.zenimaxonline.eso 0x000000010f2ec4e5 hks::Parser::parseStatement() + 161
27 com.zenimaxonline.eso 0x000000010f2ea9af hks::Parser::parseChunk() + 107
28 com.zenimaxonline.eso 0x000000010f2ec62a hks::Parser::parse() + 102
29 com.zenimaxonline.eso 0x000000010f32091f hks::CompilerFuncInner(lua_State*, void*, int, hksInstruction const*) + 21
30 com.zenimaxonline.eso 0x000000010f3155f8 hks::runProtected(lua_State*, void (*)(lua_State*, void*, int, hksInstruction const*), void*, int) + 99
31 com.zenimaxonline.eso 0x000000010f2e8a79 hks::runProtectedAndFixStack(lua_State*, void (*)(lua_State*, void*, int, hksInstruction const*), void*, int) + 76
32 com.zenimaxonline.eso 0x000000010f2e8ddc hks::CompilerFunc(lua_State*, void*, int, hksInstruction const*) + 590
33 com.zenimaxonline.eso 0x000000010f3155f8 hks::runProtected(lua_State*, void (*)(lua_State*, void*, int, hksInstruction const*), void*, int) + 99
34 com.zenimaxonline.eso 0x000000010f2e8a79 hks::runProtectedAndFixStack(lua_State*, void (*)(lua_State*, void*, int, hksInstruction const*), void*, int) + 76
35 com.zenimaxonline.eso 0x000000010f2e895c hks::Compiler(lua_State*, HksCompilerSettings const&, char const* (*)(lua_State*, void*, unsigned long*), void*, char const*) + 82
36 com.zenimaxonline.eso 0x000000010f312dca hksi_hksL_loadbuffer(lua_State*, HksCompilerSettings const&, char const*, unsigned long, char const*) + 164
37 com.zenimaxonline.eso 0x000000010f2c1fa7 ZoLuaVM::DoString(char const*, unsigned int, bool, char const*) + 47
38 com.zenimaxonline.eso 0x000000010e3ce199 ZoGui::GuiLuaVM::LoadingPendingFile(ZoGui::GuiLuaVM::PendingFile&) + 153
39 com.zenimaxonline.eso 0x000000010e3ce422 ZoGui::GuiLuaVM::Update(unsigned int) + 110
40 com.zenimaxonline.eso 0x000000010e3bf6ff ZoGui::GuiInstance::Update(unsigned int) + 117
41 com.zenimaxonline.eso 0x000000010c7aa655 EsoGui::Update(unsigned int) + 35
42 com.zenimaxonline.eso 0x000000010ccf5f6e GuiManager::Update() + 410
43 com.zenimaxonline.eso 0x000000010d1e238d ZosClient::OnUpdate() + 1067
44 com.zenimaxonline.eso 0x000000010c7ee085 OSUpdate() + 25
45 com.zenimaxonline.eso 0x000000010c7f05aa -[GameClient macRun] + 269
46 com.zenimaxonline.eso 0x000000010c7f0f08 -[GameClient platformMainLoop] + 2164
47 com.zenimaxonline.eso 0x000000010c7f0241 -[GameClient mainLoop] + 61
48 com.zenimaxonline.eso 0x000000010c7f0149 -[GameClient applicationDidFinishLaunching:] + 668
49 com.apple.CoreFoundation 0x00007fff3344135f __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12
50 com.apple.CoreFoundation 0x00007fff334412f3 ___CFXRegistrationPost1_block_invoke + 63
51 com.apple.CoreFoundation 0x00007fff33441268 _CFXRegistrationPost1 + 372
52 com.apple.CoreFoundation 0x00007fff33440ebe ___CFXNotificationPost_block_invoke + 97
53 com.apple.CoreFoundation 0x00007fff334107e2 -[_CFXNotificationRegistrar find:object:observer:enumerator:] + 1575
54 com.apple.CoreFoundation 0x00007fff3340fc82 _CFXNotificationPost + 1351
55 com.apple.Foundation 0x00007fff35a95a22 -[NSNotificationCenter postNotificationName:object:userInfo:] + 59
56 com.apple.AppKit 0x00007fff30618fef -[NSApplication _postDidFinishNotification] + 312
57 com.apple.AppKit 0x00007fff30618d32 -[NSApplication _sendFinishLaunchingNotification] + 208
58 com.apple.AppKit 0x00007fff30615df3 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 549
59 com.apple.AppKit 0x00007fff30615a39 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 688
60 com.apple.Foundation 0x00007fff35ac1246 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 308
61 com.apple.Foundation 0x00007fff35ac10b0 _NSAppleEventManagerGenericHandler + 98
62 com.apple.AE 0x00007fff347c5092 0x7fff347b8000 + 53394
63 com.apple.AE 0x00007fff347c47b9 0x7fff347b8000 + 51129
64 com.apple.AE 0x00007fff347bca27 aeProcessAppleEvent + 449
65 com.apple.HIToolbox 0x00007fff31fb12b8 AEProcessAppleEvent + 54
66 com.apple.AppKit 0x00007fff3060fe4c _DPSNextEvent + 1670
67 com.apple.AppKit 0x00007fff3060e380 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1352
68 com.apple.AppKit 0x00007fff3060009e -[NSApplication run] + 658
69 com.zenimaxonline.eso 0x000000010c7f1d9f main + 200
70 libdyld.dylib 0x00007fff6aaef7fd start + 1
0
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Rowjoh✭✭✭✭✭
✭This is a known issue.
I was crashing about every 3 or 4 char switches since update but today I've been playing for 3 hours doing multiple char switches without a crash so perhaps it's been fixed.... ?0 -
ZOS_BilladminAs posted above, there is a crash we are investigating when logging out to switch characters. For the full list of currently know issues after the update please visit the following link.
Current Known Issues - Update 25 [updated 2/25]The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site0 -
Rowjoh✭✭✭✭✭
✭Still crashing randomly. Now and again.
Most frequent crashes in Cyrodiil. Unplayable.
Occasional crashes when logging to char select.
Only area that appears immune to the crash epidemic is Imperial City...
Edited by Rowjoh on February 29, 2020 3:46PM0 -
FierceSam✭✭✭✭✭
✭✭✭✭As posted above, there is a crash we are investigating when logging out to switch characters. For the full list of currently know issues after the update please visit the following link.
Current Known Issues - Update 25 [updated 2/25]
Maybe if this link was pinned at the top of the page we wouldn’t see quite as many repeated threads or feel that ZOS didn’t care about its Mac users.
I’m glad the issue is being ‘looked at’ but it is pretty universal and is an indication of low grade quality control if this can go through 5 weeks of PTS without being addressed.2