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We are currently investigating connection issues some players are having on the European megaservers. We will update as new information becomes available.
Total client update in the middle of Murkmire event - are you crazy?
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Veinblood1965✭✭✭✭✭
✭✭Too bad the install file on a stick can't be bought in the crown store. Would solve a lot of problemsEdited by Veinblood1965 on February 14, 2020 8:57PM5 -
Lylith✭✭✭✭✭
✭✭wait, were going to have to re download how much? I live in rural america and on the BEST network I can get internet speed top off at 765 kb/s, and that's where it tops off at, often being way lower when it comes to downloading stuff. last time I had to re download the game it took nearly a month. Plus the fact that I'm hard capped to 100GB/ month and this is just a disaster. this is just fan-***-tastic.
It seems many developers fail to consider this.
Given how the patchwork and rubbish infrastructure for internet in the United States cuts into their profits, you’d think they’d be lobbying hard to make the internet a public utility like it should have been from its inception. It needs to be a nationally supported, nationally standardized piece of infrastructure just like roads are. I mean, they basically are roads - digital roads.
but that would prevent all the profiteering, monopolistic gouging, and opportunism presently enjoyed by isp's and those who own them.
not gonna happen.1 -
GlorphNoldorin✭✭✭✭✭kathandira wrote: »Honestly, if I lived in Australia, or any country with such network speeds, I simply wouldn't play online games at all. Not only is it dreadful to play on, but contributes to a negative experience for other players.
This left me speechless, it has the empathy of a great white shark.
While it is true that it is frustrating and barely possible to be competitive with performance degradation due to distance. Many people (from internet backward regions) enjoy the game or the parts that they can play and have every right to be able to lobby for better performance.
The performance side of the game isn't what the OP is complaining about.
I find it hard to believe the patch cant be postponed for a week.......what is so inflexible in zos's schedule that makes it so hard to coordinate an event later/earlier than the patch?
7 -
Cavedog✭✭✭✭✭
✭There are people, even in USA, that will be downloading for 24 hours to get this update. That means they will miss a day of the event due to no fault of their own, just idiotic scheduling on the part of ZOS. This is the kind of management that makes all of us question the logic and the outcome.9 -
Kittytravel✭✭✭✭✭but then are going to have an event going even though people might not be able to log in. The Murkmire event could have very easily been postponed a week; it doesn't matter how many people do or don't have access to the content. Do remember that unlike other DLC, Murkmire itself was a login reward, so a lot more people have it than you might be thinking.
And you don't think that much like Undaunted they may amp up the amount of tickets or duration of a future event to make up for this? Remember during NLF we received an extra 2 tickets a day to make up for their issues with Undaunted AND still got the undaunted event.
Postponing it a week may end up making it land in the place of the planned Jesters Festival or ESO Anniversary; both of which last on average 10 days. We don't know their expected time schedule for anything else so it's unfair to assume they can just continue pushing things back a week and that it won't affect anything else; dropping a game update in the middle of the event alone is already pushing some possible patch/gamebreaking issues as usually happens (Look at when they extended Witches Festival last year when they patched and then it broke things for EU side).
Might as well get the patch overhaul and dlc over with; also it's been a year and a half since Murkmire was free and I'd wager most people who have acquired it for free by now likely subscribe or have left the game. I believe that's a fair wager on my part, but only ZOS could confirm if either of us is correct.1 -
kringled_1✭✭✭✭✭
✭✭Also, given that events run simultaneously on all platforms, but the update rolls out later for consoles, they may have had to overlap for one or the other.2 -
Kiralyn2000✭✭✭✭✭
✭✭✭✭✭Ppl complained about the update not coming, not it's in the middle if an even. Get over your self it takes 2 hrs TOPS to dl eso on my crap conection.
10-11 MB/sec is a crap connection? By that standard most of the world has access to a connection speed somewhere between the mud under the crap and the vague vicinity of the Styx. Short of them laying their own fiber cable, most people are stuck with whatever’s offered in their area, and I would venture to guess a lot of them would be very happy to have your speed.
I know, right? I would love to have 10-11 MB/sec. My download on Steam is around 2.
When they gave away Destiny 2 (when it was still on B-Net), it took me two days to download.
And I know I'm still better off than a lot of people, being in a northeast-US urban area.
That said, it looks like the Murkmire event has a bunch of extra tickets (compared to previous "Zone DLC" events), so there's plenty even if you miss days.0 -
Huyen✭✭✭✭✭
✭Funny how Blizzard manages for years that you can pre download a patch and ZoS can't even get their planning right in 2020...Huyen Shadowpaw, dedicated nightblade tank - PS4 (Retired)
Huyen Swiftpaw, nightblade dps - PC EU (Retired)
Huyen Lightpaw, templar healer - PC EU (Retired)
Huyen Swiftpaw, necromancer dps - PC EU (Retired)
Huyen Swiftpaw, dragonknight (no defined role yet)
"Failure is only the opportunity to begin again. Only this time, more wisely" - Uncle Iroh7 -
jircris11✭✭✭✭✭
✭[snip] I never mentioned my speed, I get 1mbs IF I AM LUCKY. Thanks to university wifi.
[edited to remove bait]Edited by ZOS_Ragnar on February 15, 2020 1:42PMIGN: Ki'rah
Khajiit/Vampire
DC/AD faction/NA server.
RPer1 -
Nanfoodle✭✭✭✭✭Sucks and I feel for people who don't have fast download speeds. I assure you, any major update like this most likely make the game unplayable for many as well. My guess this will be a couple of weeks of crazy for most people.2 -
Nerouyn✭✭✭✭✭
✭✭Anotherone773 wrote: »According to a download calculator it would take you 180 hours( 8 days) to download 75 GB.
I've crunched the numbers and came up with the same result. Interesting.
I wasn't able to download constantly or at full speed, but I don't think it took me that long.
The PTS folder size is 67 gig but the download size must be smaller compressed files.Anotherone773 wrote: »They should let us download most of the game ahead of time(60 days before it goes live because some people do have data limits) and then on the day it goes live we get to try out our very first patch which would be uninstall the old client and install the new one.
Look how simple that solution would be for everyone considering the massive inconvenience But nope, in true ZOS style, we are going to do it in a way that is the most inconvenient and annoying to our customers.
Others have suggested this. ZO claim it's not possible. Which is silly.
We know that because it's already possible to have multiple copies of the client - live and PTS.
For this upgrade they could have added a third to the launcher and allowed that to be downloaded and installed ahead of time, minus the ability to connect to the server and launch that version of the game.
Come go live day, a teensy tiny patch enabling connecting to the server for new version, and disabling it on the old.4 -
Sylvermynx✭✭✭✭✭
✭✭✭✭✭I'm figuring it will take me 5 days to get the stick from my friend, so I won't be on for nearly a week. Back to Skyrim for me! But I don't have any interest in Murkmire, and don't have any use for the tickets right now anyway. It's sad for those of you who DO want to do the event/get the tickets though.
Life was so much simpler with this sort of thing on WoW and Rift....0 -
krachall✭✭✭✭✭
✭This is the same company that regularly schedules 4-hour maintenance the morning that events ends. The same company that schedules an event that requires the group finder that's been broken for 5 years. the same company that somehow finds the need to reduce the effectiveness of 5+ year old skills by 70%+. Nothing should surprise you at this point.9 -
newtinmpls✭✭✭✭✭
✭✭✭✭ZOS_GregoryV wrote: »Greetings all,
After removing a few posts, we would like to remind everyone to keep everything civil, constructive, and within the rules.
Thank you,
-Greg-
While I appreciate and support the cal for civility, we would all appreciate addressing the actual and concerning issue that OP brings up.Tenesi Faryon of Telvanni - Dunmer Sorceress who deliberately sought sacrifice into Cold Harbor to rescue her beloved.
Hisa Ni Caemaire - Altmer Sorceress, member of the Order Draconis and Adept of the House of Dibella.
Broken Branch Toothmaul - goblin (for my goblin characters, I use either orsimer or bosmer templates) Templar, member of the Order Draconis and persistently unskilled pickpocket
Mol gro Durga - Orsimer Socerer/Battlemage who died the first time when the Nibenay Valley chapterhouse of the Order Draconis was destroyed, then went back to Cold Harbor to rescue his second/partner who was still captive. He overestimated his resistance to the hopelessness of Oblivion, about to give up, and looked up to see the golden glow of atherius surrounding a beautiful young woman who extended her hand to him and said "I can help you". He carried Fianna Kingsley out of Cold Harbor on his shoulder. He carried Alvard Stower under one arm. He also irritated the Prophet who had intended the portal for only Mol and Lyris.***Order Draconis - well c'mon there has to be some explanation for all those dragon tattoos.
House of Dibella - If you have ever seen or read "Memoirs of a Geisha" that's just the beginning...
Nibenay Valley Chapterhouse - Where now stands only desolate ground and a dolmen there once was a thriving community supporting one of the major chapterhouses of the Order Draconis7 -
Bradyfjord✭✭✭✭✭Sometimes you've got to grit your teeth and pull off the bandaid.
Maybe they will give out mementos that have us bandaging an arrow in our knee. 🍺 cheers3 -
Chicharron✭✭✭✭✭
✭kathandira wrote: »Honestly, if I lived in Australia, or any country with such network speeds, I simply wouldn't play online games at all. Not only is it dreadful to play on, but contributes to a negative experience for other players.
8 -
YE4hR1GHT✭✭I will not be touched personally by this issue, because I am lucky enough to live in a country where internet is cheap and incredibly good, re-download will take me 10 minutes probably.
Anyway, I couldn't agree more with the topic subject, yet another senseless and unempathetic decision from ZOS.
I am sorry to say that, but after many, many years of playing the ESO, on PC and PS4, my vision of ZOS is of a self-righteous company that listen little to nothing (more nothing than little) to their customers, and the few times where ZOS actually listen and "help" us is thanks to some personal initiative of some amazing GM.
A general attitude anyway that in the long run, I am sure, will be costly for its commercial success.
So my friends, once again, we are wasting our time here.Edited by YE4hR1GHT on February 15, 2020 2:02AM6 -
Dusk_Coven✭✭✭✭✭
✭✭✭I am sorry to say that, but after many, many years of playing the ESO, on PC and PS4, my vision of ZOS is of a self-righteous company that listen little to nothing (more nothing than little) to their customers
THIS
We get a whole lot of nothing, especially useful communication.
When we do get communication, either on the forums or from customer service, more often than not you can bet on a bungle.
Edited by Dusk_Coven on February 15, 2020 2:40AM2 -
Noxavian✭✭✭✭✭
✭✭Murkmire event runs Feb 20 to Mar 3
https://www.elderscrollsonline.com/en-us/news/post/57695The Murkmire Celebration kicks off next Thursday, February 20 at 10AM EST, and will run until Tuesday, March 3 at 10AM EST. During the event, you can earn bonus rewards, Event Tickets, and more as you complete activities within the zone.
Massive update of the game requiring a complete re-download in the middle of this event.
https://www.elderscrollsonline.com/en-us/news/post/57719The Patching Overhaul is a massive part of the Update 25 base-game patch (arriving February 24 for PC/Mac and March 10 for PlayStation®4 and Xbox One) that completely overhauls how the ESO game client is downloaded, patched, and stored on local hard drives.
I live in Australia and download speeds here are abysmal. We're on a moderately expensive plan and at best get a little over 1 meg / second. It's usually less. And I live with other people. I can't hog all of that for myself 24 / 7. When are others are home and watching streaming services - which need about a third of that or image quality goes down the toilet - and using the internet, I need to throttle.
Doing the total redownload of the PTS took about 5 days for me.
Why not do the total update after? Or before?
It's not that hard to reinstall the game.
Like, barely an inconvenience. If you can't handle not farming an event in ESO for a few hours for an update when the event lasts a couple weeks then idk what to say. I think you might be addicted and should seek some help if having to re-download the game during a relatively not that big of an event is even remotely an inconvenience for you.2 -
virtus753✭✭✭✭✭
✭✭✭✭✭To the idiots quoting me I never mentioned my speed, I get 1mbs IF I AM LUCKY. Thanks to university wifi.
You did: you said it takes you “2 hours tops to download ESO.” ESO is over 80 gigabytes currently.
That’s 81,920 (conservatively) MB in 7200 seconds, or 11.378 MB/second.
If you meant to say you had a 1 MB per second connection, then your math is very far off, as there is no way you can download all of ESO in 2 hours at 3.52 GB per hour.1 -
Anotherone773✭✭✭✭✭
✭✭✭Murkmire event runs Feb 20 to Mar 3
https://www.elderscrollsonline.com/en-us/news/post/57695The Murkmire Celebration kicks off next Thursday, February 20 at 10AM EST, and will run until Tuesday, March 3 at 10AM EST. During the event, you can earn bonus rewards, Event Tickets, and more as you complete activities within the zone.
Massive update of the game requiring a complete re-download in the middle of this event.
https://www.elderscrollsonline.com/en-us/news/post/57719The Patching Overhaul is a massive part of the Update 25 base-game patch (arriving February 24 for PC/Mac and March 10 for PlayStation®4 and Xbox One) that completely overhauls how the ESO game client is downloaded, patched, and stored on local hard drives.
I live in Australia and download speeds here are abysmal. We're on a moderately expensive plan and at best get a little over 1 meg / second. It's usually less. And I live with other people. I can't hog all of that for myself 24 / 7. When are others are home and watching streaming services - which need about a third of that or image quality goes down the toilet - and using the internet, I need to throttle.
Doing the total redownload of the PTS took about 5 days for me.
Why not do the total update after? Or before?
It's not that hard to reinstall the game.
Like, barely an inconvenience. If you can't handle not farming an event in ESO for a few hours for an update when the event lasts a couple weeks then idk what to say. I think you might be addicted and should seek some help if having to re-download the game during a relatively not that big of an event is even remotely an inconvenience for you.
I cant tell if you are:
*Being Serious
*Trolling
* Replying to threads without even reading the posts you are quoting
* Other stuff that is censored
The rest of this thread including the part you quoted discussed how long much of the world does good to get a 10MB connection. I have a 25MB personally and it will take me about 6-7 hours to install this patch. The person you are literally quoting talks about having a 1MB connection in.the.part.you.quoted. That means it will take them a FULL WEEK of nonstop downloading 24/7 to redownload the game. Hardly a "few hours of not doing an event"0 -
Anotherone773✭✭✭✭✭
✭✭✭To the idiots quoting me I never mentioned my speed, I get 1mbs IF I AM LUCKY. Thanks to university wifi.
You did: you said it takes you “2 hours tops to download ESO.” ESO is over 80 gigabytes currently.
That’s 81,920 (conservatively) MB in 7200 seconds, or 11.378 MB/second.
If you meant to say you had a 1 MB per second connection, then your math is very far off, as there is no way you can download all of ESO in 2 hours at 3.52 GB per hour.
Remember, MB and Mb are not the same thing in this context. connection speeds are in bits and file sizes are in bytes. 8 bits to a byte. SO if you have a 80 Mb connection it is only actually downloading 10 MB/sec of data. SO when you do your math for megabytes and convert to connection speed you have to multiple by a factor of 8.
In order to download 80 GB in 2 hours, you have to have a 100 Mbps connection.
Common connection speeds and time it would take to d/l 80 GB:
ADSL 256 kbit/s 745:39:14
ADSL 512 kbit/s 372:49:37
ADSL 1 Mbit/s 190:53:14
ADSL 2 Mbit/s 95:26:37
ADSL 8 Mbit/s 23:51:39
ADSL 24 Mbit/s 07:57:13
LAN 10 Mbit/s 19:05:19
LAN 100 Mbit/s 01:54:31
Turbo 3G 7,2 Mbit/s 26:30:43
4G 80 Mbit/s 02:23:09
11.378 Mbits/s 16:46
Using a 67GB file for reference:
SL 256 kbit/s 624:29:06
ADSL 512 kbit/s 312:14:33
ADSL 1 Mbit/s 159:52:05
ADSL 2 Mbit/s 79:56:02
ADSL 8 Mbit/s 19:59:00
ADSL 24 Mbit/s 06:39:40
LAN 10 Mbit/s 15:59:12
LAN 100 Mbit/s 01:35:55
Turbo 3G 7,2 Mbit/s 22:12:14
4G 80 Mbit/s 01:59:54
11.378Mbits 14:03
Id say it will take a decent chunk of the population most of a day to 3 days to download the game nonstop and only a small portion will have it downloaded in under 4 hours2 -
Granicus✭✭✭So, ZoS can abruptly reschedule the Undaunted event(s) due to their coding problems but cannot properly plan an event and a forced total game reload not to coincide? They could and can reschedule but clearly do not wish to do so. Who does their planning and prioritization? No one, clearly.
I do hope this total reload is successful and solves many problems but I’m skeptical about how well it will be rolled out, how much customers will be impacted during and after the reload (potentially for weeks to come with follow up emergency patches), and whether it will actually fix anything. I just hope this is not a Hail Mary pass by ZoS, especially as we are going to be the ones most affected. I guess the big question is how long to wait to start a download while everyone else is staring at their display waiting for the download progress bar to move.
I for one will be truly grateful if it actually fixes the multitude of issues with this game but only time will tell ...PC/NA
PvE
Intel I9-9900K
32GB RAM
2x 1TB Samsung 970 Pro NVMe M.2 SSDs
Nvidia RTX 2080 TI 11GB2 -
rpa✭✭✭✭✭
✭✭I expect download will take <8h for me but I'm still going to miss tickets because I don't have access to Murkmire. Also I missed a lot of tickets because I ignored the whole Midyear Mayhem event..
It's obviously a fault of someone else, blame them!
Edited by rpa on February 15, 2020 4:41AM4 -
Dark_Lord_Kuro✭✭✭✭✭
✭✭Did you consider that they made it that amount of tickets because of the big patch?
Did you consider how many tickets there were in the previous event before replying with that?
The same - 39.
https://www.elderscrollsonline.com/en-us/news/post/57605You can acquire 39 Event Tickets during this event.
And totally irrelevant.
This update being scheduled in the middle of an event is insane.
Maybe you should compare it to previous dlc aniversary instead of a pvp event
Common duration for those are 12 days at 2 ticket each
This one is 13 days at 3 ticket each thats 15 more tickets avaiable that other similar event
Also there is way less stuff to get than the mayhem did for the same tickets
Mayhem
2 new berrys
1 mementos
7 style page
Murkmire
1 new berry
1 memento
1 pet
Im not saying the date is the best they could chouse but i also think they took it in consideration
Source are the 2019 morrowind,imperial city, and the 2 db and tg anversary event announcement articleEdited by Dark_Lord_Kuro on February 15, 2020 5:10AM1 -
virtus753✭✭✭✭✭
✭✭✭✭✭Anotherone773 wrote: »To the idiots quoting me I never mentioned my speed, I get 1mbs IF I AM LUCKY. Thanks to university wifi.
You did: you said it takes you “2 hours tops to download ESO.” ESO is over 80 gigabytes currently.
That’s 81,920 (conservatively) MB in 7200 seconds, or 11.378 MB/second.
If you meant to say you had a 1 MB per second connection, then your math is very far off, as there is no way you can download all of ESO in 2 hours at 3.52 GB per hour.
Remember, MB and Mb are not the same thing in this context. connection speeds are in bits and file sizes are in bytes. 8 bits to a byte. SO if you have a 80 Mb connection it is only actually downloading 10 MB/sec of data. SO when you do your math for megabytes and convert to connection speed you have to multiple by a factor of 8.
In order to download 80 GB in 2 hours, you have to have a 100 Mbps connection.
Common connection speeds and time it would take to d/l 80 GB:
ADSL 256 kbit/s 745:39:14
ADSL 512 kbit/s 372:49:37
ADSL 1 Mbit/s 190:53:14
ADSL 2 Mbit/s 95:26:37
ADSL 8 Mbit/s 23:51:39
ADSL 24 Mbit/s 07:57:13
LAN 10 Mbit/s 19:05:19
LAN 100 Mbit/s 01:54:31
Turbo 3G 7,2 Mbit/s 26:30:43
4G 80 Mbit/s 02:23:09
11.378 Mbits/s 16:46
Using a 67GB file for reference:
SL 256 kbit/s 624:29:06
ADSL 512 kbit/s 312:14:33
ADSL 1 Mbit/s 159:52:05
ADSL 2 Mbit/s 79:56:02
ADSL 8 Mbit/s 19:59:00
ADSL 24 Mbit/s 06:39:40
LAN 10 Mbit/s 15:59:12
LAN 100 Mbit/s 01:35:55
Turbo 3G 7,2 Mbit/s 22:12:14
4G 80 Mbit/s 01:59:54
11.378Mbits 14:03
Id say it will take a decent chunk of the population most of a day to 3 days to download the game nonstop and only a small portion will have it downloaded in under 4 hours
I’m aware of the difference between bytes and bits, yes. All my calculations in that post use MB per second as a download rate because that’s the rate the launcher shows when it’s downloading. I understand that’s not conventional when discussing connection speed ratings, but it felt more straightforward in terms of what we’re shown as the game is actually installing. As I said, to download 80 gigs in 2 hours exactly requires a sustained 11.378 MB per second, which is about 91 Mbps. My own connection speed is rated at 100 Mbps (translating to about 12.5 MB per second), which usually results in a download time of just under 2 hours. That’s all consistent with the chart you provided (1:54:31 at 100 Mbps) — which I hope others will find useful for estimating their own potential download times.
The poster to whom I was responding cited a much different actual claimed speed and did so in all lowercase. While it is unconventional, as I said, I was being generous and taking it as 1 MB per second (8Mbps), resulting in a download time of nearly 24 hours (23:51:39), because that would be far closer to the original claim of 2 hours total. (That also accounts for the possibility that a 4 fell off in typing, resulting in 24 becoming 2.) If 1 Mbps (0.125 MB per second) was meant, which is (as you say) the conventional way to understand it, then downloading 80 gigs would take nearly 191 hours, or nearly 8 days, as your chart also shows (190:53:14).1 -
Anotherone773✭✭✭✭✭
✭✭✭Dusk_Coven wrote: »
Exactly. They could have planned this way better, and not just the schedule.
They did plan it. They planned it to inconvenience you as much as possible so it could be as labor efficient on their end as much as possible.2 -
Noxavian✭✭✭✭✭
✭✭Anotherone773 wrote: »Murkmire event runs Feb 20 to Mar 3
https://www.elderscrollsonline.com/en-us/news/post/57695The Murkmire Celebration kicks off next Thursday, February 20 at 10AM EST, and will run until Tuesday, March 3 at 10AM EST. During the event, you can earn bonus rewards, Event Tickets, and more as you complete activities within the zone.
Massive update of the game requiring a complete re-download in the middle of this event.
https://www.elderscrollsonline.com/en-us/news/post/57719The Patching Overhaul is a massive part of the Update 25 base-game patch (arriving February 24 for PC/Mac and March 10 for PlayStation®4 and Xbox One) that completely overhauls how the ESO game client is downloaded, patched, and stored on local hard drives.
I live in Australia and download speeds here are abysmal. We're on a moderately expensive plan and at best get a little over 1 meg / second. It's usually less. And I live with other people. I can't hog all of that for myself 24 / 7. When are others are home and watching streaming services - which need about a third of that or image quality goes down the toilet - and using the internet, I need to throttle.
Doing the total redownload of the PTS took about 5 days for me.
Why not do the total update after? Or before?
It's not that hard to reinstall the game.
Like, barely an inconvenience. If you can't handle not farming an event in ESO for a few hours for an update when the event lasts a couple weeks then idk what to say. I think you might be addicted and should seek some help if having to re-download the game during a relatively not that big of an event is even remotely an inconvenience for you.
I cant tell if you are:
*Being Serious
*Trolling
* Replying to threads without even reading the posts you are quoting
* Other stuff that is censored
The rest of this thread including the part you quoted discussed how long much of the world does good to get a 10MB connection. I have a 25MB personally and it will take me about 6-7 hours to install this patch. The person you are literally quoting talks about having a 1MB connection in.the.part.you.quoted. That means it will take them a FULL WEEK of nonstop downloading 24/7 to redownload the game. Hardly a "few hours of not doing an event"
great, not my or anyone else's problem.
Idk what to say if you have less than 1mb internet and are expecting a pristine online experience.
I have a less than 25MB download and it takes me about 30min to an hour to download the entire game.0
