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Can't log in the NA server [ERROR 200 7:4:181:597]

GhostOfAnEra
GhostOfAnEra
✭✭✭
I can log in to the EU server, but not NA. I was able to log in both servers yesterday. Am I the only one having this problem?
  • ZOS_Bill
    ZOS_Bill
    admin
    @GhostOfAnEra

    If you are still running into Error 200 when you log in today, the two troubleshooting steps below can help resolve this login error.
    • Ensure that any anti-virus/firewall protection has exception rules for The Elder Scrolls Online.
    • Ensure the following ports are open on your modem / router:
      • TCP / UDP Ports 24100 through 24131
      • TCP / UDP Ports 24300 through 24331
      • TCP / UDP Ports 24500 through 24507
      • TCP Port 80
      • TCP Port 433
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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  • GhostOfAnEra
    GhostOfAnEra
    ✭✭✭
    I've done those things ages ago, and that's all ZOS can tell me?
  • bluewhalejmcb14_ESO
    bluewhalejmcb14_ESO
    Soul Shriven
    I am having the same problems as I already set the entire ESO folder as an exception and all of modem ports that was mentioned are already open. I was able to log in just fine this morning and there were no updates for all of programs today.
  • ZOS_Bill
    ZOS_Bill
    admin
    If the connection troubleshooting posted above is not helping with Error 200, the next thing you can do is open a ticket with customer support for further assistance.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
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