I love this game and I think the customer service is top notch. However, everytime I que for BGs it is constantly dealing with the same BS problems over and over. uneven groups, terrible matchups, etc...The game has been out for how long? Does ZOS completely not care about this aspect or is it really that complicated to fix? Its just frustrating as hell to keep dealing with the same BS issues when they are constantly adding content (why not fix what you have first!) This actually goes for so many other aspects of the game too. I'm just irritated right now, I already know the standard responses, I just wanted to vent.