Dungeon Finder not full pre-made team queue times

lymantria · December 2019

I'm sorry if this already has been posted - I searched for similar topics but couldn't find any.

Long story short, I have played this game for some time now, and atm I enjoy the most just chilly playing together with my husband. We love doing dungeons, so we often queue for them together, pugging the rest of the group. This kind of 2-men queue has always been instant or almost instant, and since the last couple of patches, the queue time seems to be taking forever.

We just now wanted to queue for Direfrost Keep, for example, and being a team of a tank and a healer (we especially picked those roles over our normal dds so the queue would take less time), the queue took 20+ minutes. Since he needed this dungeon and I just wanted to help him, he eventually decided to queue alone, as a tank. And instant ready check. And god knows how long the queue would eventually be if we remained to wait.

So what I'm saying. The queue now seems to favor solo players over teams. Honestly, that just demotivates to play it together with somebody, and that should not be the case in an MMO. Moreover, being stuck in a queue for more than 20 minutes being a team of a tank and a healer really leaves the impression that the game is dead (I know that it's not true, it just seems so).

idk · December 2019

If there were not two DDs available then one would wait. It is possible there was a DD queued with a healer and a solo DD or any combination of that.

So while it is rare a tank and healer have to wait for a DD it does happen some. One example is not enough information to conclude anything. Also, maybe state the general local time for the server you are on. 3 AM in England is probably not a great time to queue up on one of the EU servers if you know what I mean.

IndianaJames7 · December 2019

I imagine this is a result of dungeon finder not working as intended... with the amount of dps with super long queues to get in, a tank and healer duo should have an instant queue if it were working correctly.

lymantria · December 2019

idk wrote: »

If there were not two DDs available then one would wait. It is possible there was a DD queued with a healer and a solo DD or any combination of that.

So while it is rare a tank and healer have to wait for a DD it does happen some. One example is not enough information to conclude anything. Also, maybe state the general local time for the server you are on. 3 AM in England is probably not a great time to queue up on one of the EU servers if you know what I mean.

Yeah, I fully understand the thing about two dds not being available. But I also don't fully understand how it may be possible that there were no dds queueing for a random dungeon, for example.

And this is, sadly, not the only example in my experience. We even couldn't find two dds or dd and a healer for one of today's pledges. And those two examples, again, are not the only examples as well, since we've been queueing together a lot during the last couple of weeks. Even for random normals, for solo queuing as a tank or as a healer, the queue is instant or almost instant, and together we would spend an eternity waiting. Thinking about it, I realised that 3-people team queue times are almost instant as well. So I guess there is some issue with 2-people teams?.. Honestly, I've been playing this game seriously for over a year now, and this has never been an issue before.

IndianaJames7 wrote: »

I imagine this is a result of dungeon finder not working as intended... with the amount of dps with super long queues to get in, a tank and healer duo should have an instant queue if it were working correctly.

I think so

phileunderx2 · December 2019

I as a dps was grouped with a tank 2 nights ago and we qued for the Arx pledge. We're in que for an hour and it never popped. We requed several times in that hour.. nothing.

lymantria · December 2019

Forgot to add - this has never been an issue before queueing at any time of the day. And now it happens even at the prime time.

Lady_Sleepless · December 2019

Before Dragonhold, and specifically the failed undaunted event, the dungeon finder worked perfectly for me and my partner. We'd queue every evening and almost instantly get in. Since the undaunted event patches it hasn't worked at all, tonight we sat in the queue for ages and nothing happened at all, didn't pop once. This is so annoying.

Asardes · December 2019

If the queue doesn't pop in 10-15 minutes, just leave queue and enter again. Sometimes it hangs. It has had this issue for ages.

lymantria · December 2019

Update to the Direfrost Keep situation.

My husband asked those people that he eventually got there with, and all of them were standing in the queue alone. In addition, the healer was the only one queueing for the random vet, and both damagers were queueing specifically for the DFK. So that leaves us with the fact that they would be the perfect addition to our tank-heal duo but the queue just decided to screw us there.

lymantria · December 2019

Asardes wrote: »

If the queue doesn't pop in 10-15 minutes, just leave queue and enter again. Sometimes it hangs. It has had this issue for ages.

Yeah, I know that 'solution'. Still doesn't work right with 2-people teams...

lymantria · December 2019

Lady_Sleepless wrote: »

Before Dragonhold, and specifically the failed undaunted event, the dungeon finder worked perfectly for me and my partner. We'd queue every evening and almost instantly get in. Since the undaunted event patches it hasn't worked at all, tonight we sat in the queue for ages and nothing happened at all, didn't pop once. This is so annoying.

Yeah, absolutely the same, ugh

Asardes · December 2019

lymantria wrote: »

Asardes wrote: »

If the queue doesn't pop in 10-15 minutes, just leave queue and enter again. Sometimes it hangs. It has had this issue for ages.

Yeah, I know that 'solution'. Still doesn't work right with 2-people teams...

IDK but yesterday I got a healer from zone chat, and I was tank. We queued together for vBF which was pledge and we got 2 DDs instantly. They were both CP810 and they were doing like 30K DPS together, so I left but that's not relevant. The dungeon finder is unreliable, but I don't there's a bias for solo players vs. pre-formed 2, 3 or even 4 man teams. On some days it even refused to work for full group.

Mr_Walker · December 2019

The new Undaunted event is going to be even more ridiculous than the last one.

idk · December 2019

I often queue with 3 players and only need one DD. Sometimes we have had to wait a few minutes for one DD even though we play during prime time.

It happens. It is life which is why one instance of this type of behavior does not offer much glimpse into what is actually happening on the broader scale. statistically it has little meaning.

lymantria · December 2019

Asardes wrote: »

lymantria wrote: »

Asardes wrote: »

If the queue doesn't pop in 10-15 minutes, just leave queue and enter again. Sometimes it hangs. It has had this issue for ages.

Yeah, I know that 'solution'. Still doesn't work right with 2-people teams...

IDK but yesterday I got a healer from zone chat, and I was tank. We queued together for vBF which was pledge and we got 2 DDs instantly. They were both CP810 and they were doing like 30K DPS together, so I left but that's not relevant. The dungeon finder is unreliable, but I don't there's a bias for solo players vs. pre-formed 2, 3 or even 4 man teams. On some days it even refused to work for full group.

(Sorry about the 30k situation lol)

I really want to believe you that it's just a coincidence but it's hard to believe, because

1) this has never happened before the undaunted event fail and the corresponding 'fix';
2) now it happens all the time, even with random normals and in the prime time;
3) I'm not the only one experiencing this problem, as you can clearly see even from this comment section, as well as on other resources (I myself saw some complaints on reddit, for example);
4) sometimes it indeed works as intended, but it works as intended 1/10 times, for me at least. Idk why, maybe it's a 'every rule has an exception' thing. The same as with full premades and bugging queues. Most of the times it work correctly, sometimes it just don't. Idk.

idk wrote: »

I often queue with 3 players and only need one DD. Sometimes we have had to wait a few minutes for one DD even though we play during prime time.

It happens. It is life which is why one instance of this type of behavior does not offer much glimpse into what is actually happening on the broader scale. statistically it has little meaning.

Yeah, I experience the same with 3-players teams. But at least it works right? Sadly I can't say so about my situation...

I'm not one of those people who run to write a complaint as soon as something insignificant happens for the first time... We have been experiencing this for a week at least. Every day. We can't even do random normals together. Always need to manually find a third person. With any combination of roles.

If it's just a coincidence, idk what we've done to Tamriel gods to deserve the constant bugs with 2-people queues lol

FierceSam · December 2019

For it to have any kind of intentional bias, it would have to be deliberately doing what the devs wanted.

It hasn’t done that for years.

Zukasha · December 2019

I have issues getting into random normal dungeons at prime time even when queuing as solo tank. Grp finder is just completely broken.

huntgod_ESO · December 2019

Are you queuing with the tank as lead or healer?

I've noticed that when I Q as a tank, things pop instantly, when I Q as healer or DD it takes forever. That has also been true when grouped. I was in a 3 man just looking for another DD, I tried Q'ing as DD and nothing popped. I swapped to Tank and the tank to DD and it popped instantly.

lymantria · December 2019

huntgod_ESO wrote: »

Are you queuing with the tank as lead or healer?

I've noticed that when I Q as a tank, things pop instantly, when I Q as healer or DD it takes forever. That has also been true when grouped. I was in a 3 man just looking for another DD, I tried Q'ing as DD and nothing popped. I swapped to Tank and the tank to DD and it popped instantly.

The tank is always the leader /:

Zephard · December 2019

We haven't used it much lately.

But the most easily remembered ones are the fails.
The hardest to believe, was the one that me (tank) and wife (dps) do a pledge dungeon, get Q for about 10 secs, then we go to dungeon with what was a solo healer and a solo dps. (So that is normal wait for us 1 to 10 sec when we are on this couple).

After the final boss, the dps drops group fast, the healer ask if we were doing any of the other pledges, yeah we would do the other pledge but we had to go get it, so we hop back to Grat, turn in, get the 2nd pledge, Q the three of us, and wait 12 mins for a single dps. Finally I say we have to log soon, the healer says nice try. He leaves the group and writes back, that he had less than a 1 sec Q time before he got a group.

This was around 11:20 pm EDT (PC NA). Now that was about a week ago.

Now at the same time, this last couple of weeks, we have had occasions where our dps couple has waited 33 mins before leaving Q and just running it ourselves on normal, so we could go to bed sooner.

Our other Her tank my dps has jumped in quick to a normal dungeon finding two other with almost no Q.

stefan.gustavsonb16_ESO · December 2019

Every single time I queued with a tank+healer group this past week, mostly during prime time, the queue has failed to pop for ten minutes or more, and we have given up on it. I would have thought that we would be matched quickly with two DDs queuing either alone or in a pair, but no.

Is this one of the "edge cases" they are referring to?
"A tank *and* a healer? Nah, never going to happen, just ignore that. If it happens, at least one of them is bound to be fake anyway. Just let them wait forever."