The Elder Scrolls Online

Forum Issue: Can't add profile picture

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CodingSquirrel
CodingSquirrel
✭
When I try to click on the Add A Profile Picture button on my profile page an error box comes up that says

"PERMISSION PROBLEM
You don't have permission to do that."
  • Lizacky
    Lizacky
    ✭
    same thing here, with signature too.
    "uoy tresed dna dnuora nur annog reven, nwod uoy tel annog reven, pu uoy evig annog reven"
    R.A.
  • ZOS_AmeliaR
    ZOS_AmeliaR
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    Thanks for bringing this to our attention. Could you both please try again? We've made an adjustment that should fix this.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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    Staff Post
  • CodingSquirrel
    CodingSquirrel
    ✭
    It's working now (as you can probably tell).

    Thanks.
  • Resourceful
    Resourceful
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    I do not have an option to upload my own. Also...is it normal for the preloaded avatars to be white-out until mouse over? And if so, when I mouse over and click, nothing happens.
  • CodingSquirrel
    CodingSquirrel
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    It looks like uploading your own isn't an option anymore. It did the same for me when I was choosing mine, they were all greyed out until I hovered over them. Clicking one though kept it highlighted without issue.

    My only issue is that when trying to save the change I'd have to choose it twice and save, each time was on a slightly different page, before it would actually save properly.
  • Resourceful
    Resourceful
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    yeah...clicking it does absolutely nothing.. I'll keep giving it a shot.
  • JD_Douglas
    JD_Douglas
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    I'm unable to change my profile picture at all either by Add Profile Picture or under Edit Profile>Change Picture.

    Continually saying "You don't have permission to do that." in the bottom left of the screen.
    "No One May Make You Feel Inferior Unless You Allow Them To Make You Feel Inferior." ~ E. Roosevelt

    "Artificial Intelligence is No Match for Natural Stupidity." ~A. Einstein

  • JD_Douglas
    JD_Douglas
    ✭
    Change successful using Opera.
    "No One May Make You Feel Inferior Unless You Allow Them To Make You Feel Inferior." ~ E. Roosevelt

    "Artificial Intelligence is No Match for Natural Stupidity." ~A. Einstein

  • software_goddess
    software_goddess
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    Apparently this problem is still an issue. I’ve been trying to change mine all week and get nothing. I thought maybe I needed to contribute a certain number of comments to be able to change my picture, but I see others with fewer comments have them. I click on one of the many pictures available and nothing happens.

    Found answer here. forums.elderscrollsonline.com/discussion/66530/forum-picture#latest
    Edited by software_goddess on April 6, 2014 12:40PM
  • Olgapeterson
    Olgapeterson
    ✭
    I've been trying to add a picture to my profile since I've joined. Still a no-go. Please fix this!!
    It's not the fall that take your breath away...it's the sudden stop at the bottom
  • Getorix
    Getorix
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    Ive been trying to change my picture too for the last few days, isn't working.
  • chriss23
    chriss23
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    Me too, I select an image but nothing happens. Please help!
  • Resourceful
    Resourceful
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    Hey Forum Fixer People... it's been weeks and I cannot change my forum picture. Please stop teasing me by having a clickable "Change your forum picture" button... that just wastes my time. thankskbye.
  • Giraffon
    Giraffon
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    I was having the same problem using Internet Explorer. I tried compatibility view and changing trusted site settings with no luck. Firefox worked just fine. I still prefer IE, but it's useful to have Firefox loaded as well for troubleshooting things like this.
    Edited by Giraffon on April 16, 2014 6:46PM
    Giraffon - Beta Lizard - For the Pact!
  • Peritye
    Peritye
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    test
  • [Deleted User]
    [Deleted User]
    Soul Shriven
    Hello everyone,

    This post is to let you know that we've felt it necessary to put this thread down, as it seemed to have died some time ago. At this time we'd like to try and keep Draugr threads from roaming around front page, pushing down newer and more lively threads.

    Thank you for understanding!
    Staff Post
This discussion has been closed.