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ZOS Support Appreciation thread (refunded me crowns and got a Radiant Apex!)

SRTtoZ
SRTtoZ
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I bought some packs the other day and only one a wolf apex from it, I mean thats cool and all but I spent like $100 in Xbox credit and was hoping for something better. Anyway to the point, I noticed the 15 New Moon packs were on sale today for 3500 crowns so I contacted support and asked if they could refund me the difference and they did in 6000 crowns. I bought some new packs and got a Sanguivorian Howler from the first few packs. All the years on PS4 Pro and I landed ZERO Apex. Makes switching to XB1X feel worth it. Anyone else with good luck stories?

https://gamerdvr.com/gamer/srttoz/video/82267736
  • NaomiHutt
    NaomiHutt
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    That was really kind of them as they didn't have to do that for you. ☺️
  • daemonios
    daemonios
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    Sadly, I haven't had any such luck. Partly because I've never bought any clowns. I started playing when ESO launched and ZOS stated it was committed to a subscription model. The monetization that came after One Tamriel has made the game far worse in general and I have nothing good to say about it.
  • SRTtoZ
    SRTtoZ
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    A game like ESO or Overwatch, if I enjoy the game enough I have no problem shelling out a few bucks for some cool looking mounts if they help support the game. One thing I can say is they put out content at a good rate compared to something like SWTOR.
  • CassandraGemini
    CassandraGemini
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    SRTtoZ wrote: »
    I bought some packs the other day and only one a wolf apex from it, I mean thats cool and all but I spent like $100 in Xbox credit and was hoping for something better. Anyway to the point, I noticed the 15 New Moon packs were on sale today for 3500 crowns so I contacted support and asked if they could refund me the difference and they did in 6000 crowns. I bought some new packs and got a Sanguivorian Howler from the first few packs. All the years on PS4 Pro and I landed ZERO Apex. Makes switching to XB1X feel worth it. Anyone else with good luck stories?

    https://gamerdvr.com/gamer/srttoz/video/82267736

    I kind of doubt that has anything to do with it ;) There's this little thing called RNG. I have never bought a single crown crate, but all the free ones I had, never had anything even remotely good in them - only potions, poisons and other gem fodder. But in those last two New Moon Crates, I got the New Moon Bear and two pets. Granted, it's "just" an Apex instead of a Radiant Apex Mount, but still, pretty nice for two free crates. On PS4, I should add.

    Still, good of them to refund you that crown difference, that's really decent. :)
    Edited by CassandraGemini on November 28, 2019 1:27AM
    This poor little Bosmer stealth passive had passionate friends and a big loving family!

  • SRTtoZ
    SRTtoZ
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    No I know. I never spend big money on these, usually just the ones I get with ESO+. I just felt like I wanted a few cool toys for switching to Xbox. I had all these cool pets/mounts accrued over the years on Playstation and it sort of sucked running around with a basic horse.
  • PizzaCat82
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    Thats awesome I'm glad for you man! ZOS support can definitely do good things.
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