Voice chat stop working after a while

A3KoLd · August 2019

Hi guys,

First of all sry for my english!!

I'm having a big problem with the voice chat in eso on xbox one x.

After i join the guild chat channel all seems to work perfectly but after 10 or 15 minutes the chat stop work, the last who spoke remain freezed on the screen and the only solution is close the game.

This problem is cutting me out from almost every guild activity, and i'm the only one affected... Other guild mates have only the chat swap bug.

The ports are forwarded and privacy settings ok, nat open, 30/40 mega stable connection.

ZOS_Bill · August 2019

@A3KoLd

If your voice chat is currently not working, please try the steps in the help article below.

Why do I keep getting a "Voice chat is unavailable" message on Xbox One?

Please let us know if these steps help with the voice channels not working.

A3KoLd · August 2019

@ZOS_BillE

I've done all the things in the list.

The problem still persist

Nat open, doors forwarded, privacy settings checked, switched from wifi to cable, save file deleted.

Vocal chat still stop work after 10 15 mins and names freezed on screen.

ZOS_Bill · August 2019

@A3KoLd

Thank you for listing the troubleshooting you've tried. Since none of these has helped, you can open a ticket with customer support to look into your voice chat issue.

HoustonHeart · November 2019

For some it seems to have been router issues with a port that typically causes it after 30 mins. May want to double check the ports.

HoustonHeart · November 2019

Well it was specific modems, I had the issue until I got the newer Xfi modem. Ports and forwardign didn't help, the new one did.