The only common theme I could see in the other thread about this, was that people purchased SOME but not ALL of the content this year... so maybe the questions are related to the viability of the, “year long story” model?
Also not gotten one. Would have liked to seen this gone to everyone that logs into the game. The problem with doing a small group is not all will respond so they may base their course on a minority of respondents.
Might the fact of whether or not one receives a survey have anything to do with your email settings for ZOS/Bethesda?
(i.e., what types of email you opted-in to receive from them when you set up your account?)
I'm just spit-ballin'.
I didn't get a survey, but I don't remember what my email settings are. Typically, I choose to opt-out of marketing stuff on all of my online accounts, so if the option was available here, I probably opted-out of that kind of email here. So I wouldn't have received a survey because of that.
It doesn't surprise me that these surveys go out to a small selection of players. ZOS say there are 11 million ESO accounts, even if only 10% are active (and they only way to survey active accounts) that's over 1 million people. There's only so much data you can realistically analyse (and only so much you need for a represenative sample), especially since it sounds like some of the questions were open-ended so they'd have to go through the responses one at a time.
So they probably considered the minimum needed for a useful sample, and the maximum their analysts could get through in a reasonable time, what percentage of people are likely to respond and use that to work out a reasonable number to send it to.
Of course the question is whether that's a random sample or if they focused more on particular types of people, and who those are. But there isn't any way for us to work it out, especially since people who come to the forum are already a minority and biased towards people who spend more time on the game.
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