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Backup plans
Saltisol
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It's was a rather high probability that the server wouldn't cope with the Undaunted event. They have had the exact same problem a number of times.
But still they claim that they don't know what to do, they need to discuss a next step ???
Don't they ever plan ahead ? What Company doesn't paln ahead and have a backup plan ? Rhetorical question ofc the answer is ZOS but I find it hard to beleive that they failed to plan ahead given all their (bad) experience with crahings servers.
But still they claim that they don't know what to do, they need to discuss a next step ???
Don't they ever plan ahead ? What Company doesn't paln ahead and have a backup plan ? Rhetorical question ofc the answer is ZOS but I find it hard to beleive that they failed to plan ahead given all their (bad) experience with crahings servers.
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Goregrinder✭✭✭✭✭
✭✭It's was a rather high probability that the server wouldn't cope with the Undaunted event. They have had the exact same problem a number of times.
But still they claim that they don't know what to do, they need to discuss a next step ???
Don't they ever plan ahead ? What Company doesn't paln ahead and have a backup plan ? Rhetorical question ofc the answer is ZOS but I find it hard to beleive that they failed to plan ahead given all their (bad) experience with crahings servers.
What should their backup plan be?2 -
Saltisol✭✭✭✭Goregrinder wrote: »It's was a rather high probability that the server wouldn't cope with the Undaunted event. They have had the exact same problem a number of times.
But still they claim that they don't know what to do, they need to discuss a next step ???
Don't they ever plan ahead ? What Company doesn't paln ahead and have a backup plan ? Rhetorical question ofc the answer is ZOS but I find it hard to beleive that they failed to plan ahead given all their (bad) experience with crahings servers.
What should their backup plan be?
I'm not an employee of ZOS, I don't spend my time thinking about a games pissible backup plans.
I know from my current and previous employments that when an incident occurs more then once you tend to learn from that and device a strategy in advance, in short, a backup plan.4 -
befriendlyordie✭✭✭Just look up the old forum post on the past events. Its been gradually getting worse. Expect no events soon as i do not think they'll be able to fix this issue fast enough.1
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Saltisol✭✭✭✭befriendlyordie wrote: »Just look up the old forum post on the past events. Its been gradually getting worse. Expect no events soon as i do not think they'll be able to fix this issue fast enough.
Yeah I've experienced the past events first hand and that's the Point I'm trying to make. They probably knew that the servers most likely wouldn't cope so why didn't they plan for that ?
I can't beleive that they didn't even discuss this prior to the event, that's unthinkable. So why haven't they planned for this ? It's beyond me that a serious comapany just handles these type of matters as they happen.1 -
Nestor✭✭✭✭✭
✭✭✭✭✭The biggest issue is they really can not stress test some of these systems. Sure, they work fine at normal loads, but get hit with big numbers an event triggers uncovers things that they may not have been able to measure.
Perhaps, they could offer an incentive to groups that form up and manually enter a dungeon, then use a token system to get the shiney at the end. Encourage folks away from the Group Finder for these events. Then those that are not able to manually find a group can still use the GF. Its not a perfect solution, bit it better than no event, or an event they have to shut down early.Enjoy the game, life is what you really want to be worried about.
PakKat "Everything was going well, until I died"
Gary Gravestink "I am glad you died, I needed the help"0 -
idk✭✭✭✭✭
✭✭✭✭✭Clearly they hoped that the GF could handle it as they just attempted to fix it. Granted, they already had to turn it off once because the "fixed" GF was causing server performance issues. I expect they hopped whatever they tweaked in the past week helped correct that issue.
Granted, wish in one hand and you know what in the other and see which one fills up.0 -
Saltisol✭✭✭✭The biggest issue is they really can not stress test some of these systems. Sure, they work fine at normal loads, but get hit with big numbers an event triggers uncovers things that they may not have been able to measure.
Perhaps, they could offer an incentive to groups that form up and manually enter a dungeon, then use a token system to get the shiney at the end. Encourage folks away from the Group Finder for these events. Then those that are not able to manually find a group can still use the GF. Its not a perfect solution, bit it better than no event, or an event they have to shut down early.
It's been stress tested for years, what more info do they need ?
The Group finder can't be the issue, if so they would have fixed it long ago, it's server and possibly the game engines architecture or most likely a cobination of the 2.1 -
thegreatme✭✭✭✭✭It's been stress tested for years, what more info do they need ?
The Group finder can't be the issue, if so they would have fixed it long ago, it's server and possibly the game engines architecture or most likely a cobination of the 2.
The old group finder has been stress tested for years. The new group finder is a complete re-code from what everyone has been told, not a patch of the old system. Its an entirely new system. Its only been stress tested live for a couple months at most. ESO is a highly populated game, the true player base vastly outnumbers both the employees at ZoS and the number of people who use the PTS. Unfortunately some systems really are a Trial by Fire once they release them to everyone and in a lot of those trials their systems burn, obviously.
They thought the issues were fixed to at least an acceptable level, I'm sure. Writing and reworking code isn't a simple process. It only takes one line of bad code among countless pages to make a game malfunction. You just hope when it does that its a minor bug like weapon swap or running on top of mounts and not a critical failure like ctd's and failure to log-in/launch.Thank You ZoS!:
◙ Blackfeather Court banker/merchant
◙ Blackfeather Houseguest
◙ Eyebright Raven
◙ Gloam Indrik
◙ Gloam Wolf Mount
◙ Gloam Senche
◙ Gloam Quasigriff
◙ Evergloam house
◙ Nocturnal Skill Styles
Let's See It Happen ZoS:
◙ /honorloop emote
◙ cross-legged sitting emote
◙ Hagraven Polymorph
◙ Hagraven Houseguest
◙ White Raven
◙ Evergloam Shade skin/polymorph
◙ Gloam bear0 -
Goregrinder✭✭✭✭✭
✭✭Goregrinder wrote: »It's was a rather high probability that the server wouldn't cope with the Undaunted event. They have had the exact same problem a number of times.
But still they claim that they don't know what to do, they need to discuss a next step ???
Don't they ever plan ahead ? What Company doesn't paln ahead and have a backup plan ? Rhetorical question ofc the answer is ZOS but I find it hard to beleive that they failed to plan ahead given all their (bad) experience with crahings servers.
What should their backup plan be?
I'm not an employee of ZOS, I don't spend my time thinking about a games pissible backup plans.
I know from my current and previous employments that when an incident occurs more then once you tend to learn from that and device a strategy in advance, in short, a backup plan.
SO you don't know what the problem actually is, but you know what the solution should be? Sounds like an argument from ignorance...which is logically invalid.0 -
Saltisol✭✭✭✭thegreatme wrote: »It's been stress tested for years, what more info do they need ?
The Group finder can't be the issue, if so they would have fixed it long ago, it's server and possibly the game engines architecture or most likely a cobination of the 2.
The old group finder has been stress tested for years. The new group finder is a complete re-code from what everyone has been told, not a patch of the old system. Its an entirely new system. Its only been stress tested live for a couple months at most. ESO is a highly populated game, the true player base vastly outnumbers both the employees at ZoS and the number of people who use the PTS. Unfortunately some systems really are a Trial by Fire once they release them to everyone and in a lot of those trials their systems burn, obviously.
They thought the issues were fixed to at least an acceptable level, I'm sure. Writing and reworking code isn't a simple process. It only takes one line of bad code among countless pages to make a game malfunction. You just hope when it does that its a minor bug like weapon swap or running on top of mounts and not a critical failure like ctd's and failure to log-in/launch.
I hear you but I still don't beleive that the Group finder is the cause, I Think the servers are inadequate and no Group finder can fix that.1 -
KingMagaw✭✭✭✭✭
✭ZOS said they reworked the group finder.
Does this make it true?. No.
Stating something that no one can prove is worthless. Especially under the circumstances that this event has failed and melted the servers 3 years in a row. With the old finder and now, supposedly a new finder.
All i have witnessed is the player base being strung along with promises of improvement but the factual evidence is game performance has been steadily declining.1 -
Saltisol✭✭✭✭ZOS said they reworked the group finder.
Does this make it true?. No.
Stating something that no one can prove is worthless. Especially under the circumstances that this event has failed and melted the servers 3 years in a row. With the old finder and now, supposedly a new finder.
All i have witnessed is the player base being strung along with promises of improvement but the factual evidence is game performance has been steadily declining.
Sad but true.1 -
Valykc✭✭✭✭✭I’m frustrated just as much as the next person but don’t forget that they did implement a plan. They reworked the LFG finder and gave it the option to be tested on PTS. Unfortunately, the group finder tests aren’t anywhere near the amount of stress that the live server event could put on it. Yes, the issue falls on coding and the development team so on so forth, I get that. But after the event turned out into another disaster, they closed the event, and removed the impressario from the game, all so that we could play still without even longer loading screens and LFG bugs. It may not have all been the solution that we wanted but they were mildly fast with the action. I was on the forums at 10 when the event launched and 15 minutes in people were creating threads with issues and ZOS was collecting information and trying to diagnose the problem. Yeah, we are all mad that they had 3 years to get this right and it’s still a disaster but at least they changed it so we could play still and are communicating on the forum with updates.1 -
Saltisol✭✭✭✭I’m frustrated just as much as the next person but don’t forget that they did implement a plan. They reworked the LFG finder and gave it the option to be tested on PTS. Unfortunately, the group finder tests aren’t anywhere near the amount of stress that the live server event could put on it. Yes, the issue falls on coding and the development team so on so forth, I get that. But after the event turned out into another disaster, they closed the event, and removed the impressario from the game, all so that we could play still without even longer loading screens and LFG bugs. It may not have all been the solution that we wanted but they were mildly fast with the action. I was on the forums at 10 when the event launched and 15 minutes in people were creating threads with issues and ZOS was collecting information and trying to diagnose the problem. Yeah, we are all mad that they had 3 years to get this right and it’s still a disaster but at least they changed it so we could play still and are communicating on the forum with updates.
I can't for the life of me understand why you feel that you need justify and support a company that fails to deliver ??2 -
KingMagaw✭✭✭✭✭
✭I’m frustrated just as much as the next person but don’t forget that they did implement a plan. They reworked the LFG finder and gave it the option to be tested on PTS. Unfortunately, the group finder tests aren’t anywhere near the amount of stress that the live server event could put on it. Yes, the issue falls on coding and the development team so on so forth, I get that. But after the event turned out into another disaster, they closed the event, and removed the impressario from the game, all so that we could play still without even longer loading screens and LFG bugs. It may not have all been the solution that we wanted but they were mildly fast with the action. I was on the forums at 10 when the event launched and 15 minutes in people were creating threads with issues and ZOS was collecting information and trying to diagnose the problem. Yeah, we are all mad that they had 3 years to get this right and it’s still a disaster but at least they changed it so we could play still and are communicating on the forum with updates.
They changed it?. please provide proof other than ZOS saying they changed something. Too many people believe anything they are told.1 -
Valykc✭✭✭✭✭I’m frustrated just as much as the next person but don’t forget that they did implement a plan. They reworked the LFG finder and gave it the option to be tested on PTS. Unfortunately, the group finder tests aren’t anywhere near the amount of stress that the live server event could put on it. Yes, the issue falls on coding and the development team so on so forth, I get that. But after the event turned out into another disaster, they closed the event, and removed the impressario from the game, all so that we could play still without even longer loading screens and LFG bugs. It may not have all been the solution that we wanted but they were mildly fast with the action. I was on the forums at 10 when the event launched and 15 minutes in people were creating threads with issues and ZOS was collecting information and trying to diagnose the problem. Yeah, we are all mad that they had 3 years to get this right and it’s still a disaster but at least they changed it so we could play still and are communicating on the forum with updates.
I can't for the life of me understand why you feel that you need justify and support a company that fails to deliver ??
Because you said this...Don't they ever plan ahead ?
... I’m simply saying that they did. They attempted a group finder rework and it turned out that it had flaws. They had a plan that if it did cause issues, like in the past, that they would remove the event while they diagnose the problem and update us with information. I don’t know if you know anything about coding, I do. To give you some background I am in cybersecurity and have designed my own authentication system and with much more. Even the smallest mistake can create errors, most common are syntax errors. Some are bugs that have specific circumstances in which they occur. Coding working products is challenging and this was a major stress test for a new system that they couldn’t test to the same level of degree. So yeah, I’ll defend them and say that they did have a plan and we can play because of it. I will defend how challenging coding can be. However, I will Not defend ZOS’s negligence to performance prioritization over DLC and crown store money grabs.Edited by Valykc on November 16, 2019 12:35AM1