Do you think having two EU server's could fix the current problems?

NaomiHutt · November 2019

From what I'm reading / hearing the EU server has an over population problem at peak times.

Because of this running event's seems to clogs up the server to the point the server can no longer handle the amount of players that are drawn in.

This then causing slow trader activity, long loading screens but worst of all being unable to connect to the server and play the game they enjoy.

Would buying a second mega server for EU player's possibly be the answer to all our problems?

And if so would you be willing to have Zos port over your account to the new server?

Of course there is always going to be bugs and error here and there, but nothing that a small maintenance couldn't fix.

However how it currently is I just don't see things improving.

I for one would be willing to move if it meant the game worked like it should.

I admit I don't know enough about servers and how they fully work so I could be wrong, but surely this has to be a step in the right direction to getting things more settled.

Give me your feedback below and please keep your replies constructive and on topic.

Thank you for taking your time to read this.

Saltisol · November 2019

Sign me up, I would move instantly !

Cirantille · November 2019

New shiny server? Why not.
Man I will move to Australian server if it works

Asardes · November 2019

Or open a 3rd server somewhere to draw out the MENA and Asian players. That would also solve the high latency problems some of those have.

GreenhaloX · November 2019

Eliminating PvP from ESO entirely will surely solve the problem

. (Yes, yes, I know.. PvP hater.. ha ha)

SmukkeHeks · November 2019

Well... and I’m not an it-genius, I work with branding and marketing. My answer will reflect the level of actual knowledge on servers..

But if I stop my washer with extreme amounts and force, it will be a self made punishment. If I have enormous load of laundry I need to divide them, to not have a apocalyptic incident.

Samesies with everything else in life. Don’t want a mess? You have to make sure there is actual room for the things you want to handle

I’m assuming it is as well with servers, yes?

Aurrynthea_Drake · November 2019

Always hearing how NA servers are dead in comparison to EU & they don't suffer from half the problems. This should have been sorted months ago but as usual EU(+) players are second rate.

My only fear is a massive move could potentially cause thousands of characters to be lost (as with any large scale data migration). I don't know about anyone else but I have 2 characters who I have worked really hard to level and if one bad keystroke deleted them I would be VERY tempted to just walk away and never play another zenimax/bethesda game ever again. But that's just me.

CoronHR · November 2019

i had mentioned this in one of my guilds a while back but the issue was frowned upon. can't remember why. but i think it's an idea worth exploring

NaomiHutt · November 2019

Aurrynthea_Drake wrote: »

Always hearing how NA servers are dead in comparison to EU & they don't suffer from half the problems. This should have been sorted months ago but as usual EU(+) players are second rate.

My only fear is a massive move could potentially cause thousands of characters to be lost (as with any large scale data migration). I don't know about anyone else but I have 2 characters who I have worked really hard to level and if one bad keystroke deleted them I would be VERY tempted to just walk away and never play another zenimax/bethesda game ever again. But that's just me.

I'm sure they wouldn't delete your original account information until they got feedback that everything was successful.

They could copy rather then cut, then close down the account once all is confirmed it went well.

Mainman99 · November 2019

I think we would have 2 servers with too low population. Or that the spread will be 80-20 between the servers.
One of the main thing with this game is the NA and EU megaservers. That you can play with everybody on your continent (and some others).

Splitting a megaserver up will break guilds and groups.

A supporting server that take some load of the main server (a dungeonserver? Areaserver?) would be the the best way IMO

MJallday · November 2019

Your making the assumption that the EU server is just 1 server

It’s actually likely to be a server farm
Comprising of a multi tier virtualised set of application and database servers

The_Old_Goat · November 2019

From my experience of playing on both NA and EU server, the EU population is still only about 2/3rds of what the Na has, so doubling the server would likely give twice the troubles. Not sure who stated the root of the problem is based off of population but I don't think that's the culprit, or Zos told a lie when they said they increased the EU server capacity.

Elsonso · November 2019

The_Old_Goat wrote: »

From my experience of playing on both NA and EU server, the EU population is still only about 2/3rds of what the Na has, so doubling the server would likely give twice the troubles. Not sure who stated the root of the problem is based off of population but I don't think that's the culprit, or Zos told a lie when they said they increased the EU server capacity.

All indications say EU population > NA population.

I really do feel that the EU server is overloaded, for what it can handle. This is likely a software-based limit, not a hardware limit.

If that is the case, then, yes, two EU servers, splitting the current server in half, would probably rectify the server problems of today. It would introduce new problems, though.

gepe87 · November 2019

Why not an Asian or East Europe Server?

Eva13 · November 2019

I'd gladly move to NA already if they allow moving your characters and all stuff between servers. Who did say you they'll allow moving accounts to new hypothetical EU server? They told not once that moving characters between servers is impossible

Gythral · November 2019

No
6 or 8 in very spaced out locations may sort the "Please ensure you have a valid internet connection"/"Account already logged on" but will just change the issue from cannot connect to can never find anyone for PvP or to group for any activity...

And as it is much worse at peak time it's not one that the other side of the world timezones will fix but splitting the EU that is needed & that just creates far more issues than it solves

redspecter23 · November 2019

At this moment in time, an EU player can play on NA servers with more stability and reliability than EU servers. Why not just Set up the EU servers right beside the current NA servers on the exact same hardware in the exact same location, removing whatever variables are currently in place that ZOS seems hopeless to fix.

KingMagaw · November 2019

ZOS have already said they wont open an Oceanic server, on the simple basis it would feel dead/empty.

Weak excuse but i see the angle. Too much bad publicity over people saying the game is dead/nobody around. So the alternative is basically too many people and the game is unplayable.

Personally i find it hard to believe there is more concurrent players now on EU server than there was around launch/1 year after game release ) Seems to me it is more the coding side of the newer content that is pulling ESO down. If it was hardware and you could throw money at a solution, it would of been tried a long time ago.

Heatnix90 · November 2019

New servers/new hardware won't solve the issue.

Get that through your thick skulls already. This is a software issue at its core.

redspecter23 · November 2019

Heatnix90 wrote: »

New servers/new hardware won't solve the issue.

Get that through your thick skulls already. This is a software issue at its core.

If it's a software issue, why is only EU affected?

Verbal_Earthworm · November 2019

Two Wrongs won't make a Right.

srfrogg23 · November 2019

Heatnix90 wrote: »

New servers/new hardware won't solve the issue.

Get that through your thick skulls already. This is a software issue at its core.

Yeah, everyone. So just sit down, shut up, fold your arms and pout like mature adults! No one wants your "suggested improvements"!

nafensoriel · November 2019

NaomiHutt wrote: »

/snipsnip

So your solution is to build a second entire server infrastructure... then deal with the "but mommy that servers is better because it's newer" support spam.. resulting in two problematic servers because hardware is not the problem with EUPC?

Sorry to sound sarcastic but I can TOTALLY see any sane company do that. It makes perfect sense. Double costs, Double customer complaints, Double your problems!

Double for everything!

nafensoriel · November 2019

redspecter23 wrote: »

Heatnix90 wrote: »

New servers/new hardware won't solve the issue.

Get that through your thick skulls already. This is a software issue at its core.

If it's a software issue, why is only EU affected?

Software isn't what you think. There is client.. and server.

If the code that handles the login system for EUPC is over capacity and throwing out errors.. or if the instance spawning system is over capacity and can no longer self regulate efficiently.. things will go poorly.
Adding hardware actually makes these problems WORSE.

The trouble is when you design a game over a decade ago(yes ESO was built over a decade ago) you have to GUESS how popular it's going to be. If you guess wrong.. you get what is happening right now with EUPC... and there is very little you can do about it without tons of backbreaking time-consuming work.

gatekeeper13 · November 2019

nafensoriel wrote: »

redspecter23 wrote: »

Heatnix90 wrote: »

New servers/new hardware won't solve the issue.

Get that through your thick skulls already. This is a software issue at its core.

If it's a software issue, why is only EU affected?

Software isn't what you think. There is client.. and server.

If the code that handles the login system for EUPC is over capacity and throwing out errors.. or if the instance spawning system is over capacity and can no longer self regulate efficiently.. things will go poorly.
Adding hardware actually makes these problems WORSE.

The trouble is when you design a game over a decade ago(yes ESO was built over a decade ago) you have to GUESS how popular it's going to be. If you guess wrong.. you get what is happening right now with EUPC... and there is very little you can do about it without tons of backbreaking time-consuming work.

And why other MMOs like WoW dont have server problems, although they where designed even earlier?

The problem isnt the age of the client. It was badly written from start.

Shantu · November 2019

ESO operates on a concept called "megaserver", which is not one server but many different servers acting as one. The idea behind the concept is as more people sign on, different instances of the same zones get created as needed so no particular zone gets overloaded. So as zone A approaches capacity, another zone A gets created on another server and new users get passed to it.

So the concept of adding another server to a megaserver structure doesn't really apply. You'll likely have to add MANY servers (perhaps HUNDREDS), which even then would only partially address the issues. Software code would also have to be significantly revised to incorporate the megaserver expansion.

Obviously, the current EU megaserver infrastructure is not substantial enough to handle increased capacity. ZOS as confirmed the issue and has said it will be addressed. When, is anybody's guess. Unfortunately for players experiencing the frustrating symptoms of over-capacity, it can never be fast enough.

So, we can only wish the solution was a simply as adding another server.

Heatnix90 · November 2019

gatekeeper13 wrote: »

And why other MMOs like WoW dont have server problems, although they where designed even earlier?

World of Warcraft wasn't developed as a tangled mess of spaghetti code by third-party coders, Blizzard did the work themselves.

srfrogg23 wrote: »

Yeah, everyone. So just sit down, shut up, fold your arms and pout like mature adults! No one wants your "suggested improvements"!

More like stop trying to be an armchair developer if you have zero idea how things work.

gatekeeper13 · November 2019

Heatnix90 wrote: »

gatekeeper13 wrote: »

And why other MMOs like WoW dont have server problems, although they where designed even earlier?

World of Warcraft wasn't developed as a tangled mess of spaghetti code by third-party coders, Blizzard did the work themselves.

That's what I said too. Badly coded client. Thing is, I dont see any will from ZOS to fix it.

idk · November 2019

Having less load on the overall server would reduce server load. It is pretty elementary.

However, Zos is not likely to start a second server. People tend to stick with those they play with. It is easy to merge servers, hard to split them.

imno007b14_ESO · November 2019

From what I can gather, Zenimax is only worth somewhere in the neighborhood of 3 billion dollars. How could they possibly come up with enough money to make that happen, or upgrade/fix their current one?

nafensoriel · November 2019

gatekeeper13 wrote: »

Heatnix90 wrote: »

gatekeeper13 wrote: »

And why other MMOs like WoW dont have server problems, although they where designed even earlier?

World of Warcraft wasn't developed as a tangled mess of spaghetti code by third-party coders, Blizzard did the work themselves.

That's what I said too. Badly coded client. Thing is, I dont see any will from ZOS to fix it.

Cheaply coded. ESO was always viewed as a crapshoot project until it wasn't.
I can't remember anyone who actually thought it was going to exceed Skyrim in popularity... yet that is what it did.

Not saying early design choices weren't bad but when you go into a project thinking "target niche market" and suddenly get EVERYONE in your product.. you are GOING to have skeletons rise from the code debt and smack you up something hardcore.

/edit forgot to mention blizzard servers are actually more expensive to run than other MMOs. They just can't change their system because they made their choice before the concept of a shared instance spawned server was a thing. They eat that cost because it's cheaper than changing it not because their server method is superior.