While I agree with the OP's sentiment, the bigger reality is that ZOS doesn't give a crap about communication or what players feel and they'll milk this dead cow as long as they can.
While I agree with the OP's sentiment, the bigger reality is that ZOS doesn't give a crap about communication or what players feel and they'll milk this dead cow as long as they can.
This right here is basically how I feel. I switched back to FFXIV a few weeks ago once my sub on here ran out. The game is not perfect but the developers listen and respect the player base. SE knows how to nerf and buff abilities. Something ESO's crew has no idea how to do.
An unfortunate point to remember here is that the IP and the development team are ultimately still owned by Bethesda. Not exactly a company currently known to care for their customers.
nolangrady wrote: »Going to make this as constructive as possible to avoid being silenced... At what point does the paying customer base deserve some sort of update on the state of the game from the management team? How much do we have to spend on subscriptions and crowns before management feels obligated to sticky a simple game update. Aside from a quick shout out by Matt on EU server performance, when was the last time he posted anything about what the team plans to do moving forward to fix the servers, lag, dungeon finder, BGs, Cyrodiil, quarterly nerfs, and bugs?
In my line of work we treat our customers like honored guests. We realize that most folks that do business with us do not have a lot of disposable income. We realize our guests have real world problems in their lives and it is our job to treat them in a way that they feel valued and appreciated regardless of the noise in their lives. Yes we ultimately need to turn a profit like any other business entity, however it is not in spite of them. If we treated our guests like this management team has the last several years we would be out of business fairly quick. Above all else though we treat our guests with respect because it’s the right thing to do. I treat our guests as I wish to be treated.
So ZOS do you value us? Are we expendable or are we an integral component of your business model? A simple post letting us know you care and you recognize the feedback goes such a long way. I will invest in a product I believe in and a product that has a solid team behind it. Sadly I no longer believe either apply. Please do better
An unfortunate point to remember here is that the IP and the development team are ultimately still owned by Bethesda. Not exactly a company currently known to care for their customers.
An unfortunate point to remember here is that the IP and the development team are ultimately still owned by Bethesda. Not exactly a company currently known to care for their customers.
Up until the debacle that was Fallout 76, Big B actually cared about the players. Otherwise they wouldn't have made so many resources available to modders.
nolangrady wrote: »Going to make this as constructive as possible to avoid being silenced... At what point does the paying customer base deserve some sort of update on the state of the game from the management team? How much do we have to spend on subscriptions and crowns before management feels obligated to sticky a simple game update. Aside from a quick shout out by Matt on EU server performance, when was the last time he posted anything about what the team plans to do moving forward to fix the servers, lag, dungeon finder, BGs, Cyrodiil, quarterly nerfs, and bugs?
In my line of work we treat our customers like honored guests. We realize that most folks that do business with us do not have a lot of disposable income. We realize our guests have real world problems in their lives and it is our job to treat them in a way that they feel valued and appreciated regardless of the noise in their lives. Yes we ultimately need to turn a profit like any other business entity, however it is not in spite of them. If we treated our guests like this management team has the last several years we would be out of business fairly quick. Above all else though we treat our guests with respect because it’s the right thing to do. I treat our guests as I wish to be treated.
So ZOS do you value us? Are we expendable or are we an integral component of your business model? A simple post letting us know you care and you recognize the feedback goes such a long way. I will invest in a product I believe in and a product that has a solid team behind it. Sadly I no longer believe either apply. Please do better
Zenimax execs are currently focused on the end game:
- the super yacht meta
- New York and LA condo homestead
- raiding The Hamptons
nolangrady wrote: »Going to make this as constructive as possible to avoid being silenced... At what point does the paying customer base deserve some sort of update on the state of the game from the management team? How much do we have to spend on subscriptions and crowns before management feels obligated to sticky a simple game update. Aside from a quick shout out by Matt on EU server performance, when was the last time he posted anything about what the team plans to do moving forward to fix the servers, lag, dungeon finder, BGs, Cyrodiil, quarterly nerfs, and bugs?
In my line of work we treat our customers like honored guests. We realize that most folks that do business with us do not have a lot of disposable income. We realize our guests have real world problems in their lives and it is our job to treat them in a way that they feel valued and appreciated regardless of the noise in their lives. Yes we ultimately need to turn a profit like any other business entity, however it is not in spite of them. If we treated our guests like this management team has the last several years we would be out of business fairly quick. Above all else though we treat our guests with respect because it’s the right thing to do. I treat our guests as I wish to be treated.
So ZOS do you value us? Are we expendable or are we an integral component of your business model? A simple post letting us know you care and you recognize the feedback goes such a long way. I will invest in a product I believe in and a product that has a solid team behind it. Sadly I no longer believe either apply. Please do better
FearlessOne_2014 wrote: »nolangrady wrote: »Going to make this as constructive as possible to avoid being silenced... At what point does the paying customer base deserve some sort of update on the state of the game from the management team? How much do we have to spend on subscriptions and crowns before management feels obligated to sticky a simple game update. Aside from a quick shout out by Matt on EU server performance, when was the last time he posted anything about what the team plans to do moving forward to fix the servers, lag, dungeon finder, BGs, Cyrodiil, quarterly nerfs, and bugs?
In my line of work we treat our customers like honored guests. We realize that most folks that do business with us do not have a lot of disposable income. We realize our guests have real world problems in their lives and it is our job to treat them in a way that they feel valued and appreciated regardless of the noise in their lives. Yes we ultimately need to turn a profit like any other business entity, however it is not in spite of them. If we treated our guests like this management team has the last several years we would be out of business fairly quick. Above all else though we treat our guests with respect because it’s the right thing to do. I treat our guests as I wish to be treated.
So ZOS do you value us? Are we expendable or are we an integral component of your business model? A simple post letting us know you care and you recognize the feedback goes such a long way. I will invest in a product I believe in and a product that has a solid team behind it. Sadly I no longer believe either apply. Please do better
ZOS like many other MMO dev teams simply couldn't care less about us. This is the result of a unregulated industry. There are no consumer protection laws for gamers. And companies like ZOS are abusing that fact big time.
The only thing we gamers could possible do to change such things. Is to do some heavy lobbying behind politicians. To pass laws to give us gamers some consumer protection. Like most others get. Anything less than that is pointless banter that the company nor the game industry will hear.
You want change? While you are going to have to fight for them! Until you commit to such. Just shut up and keep taking it!