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On Xbox and Ps4 I cannot switch between my EU and NA Accounts Help

Girl_Number8
Girl_Number8
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I play on every platform and server. On Ps4 I have two NA accounts and Two EU accounts, Same With XB.

When I log in it won't allow me to switch servers or even choose. I can't access my main accounts and I cannot log onto the accounts I want.

It is at the screen where you can choose your server, it does not work right.

Plz Help

@ZOS_GinaBruno @ZOS_JessicaFolsom
Edited by Girl_Number8 on November 6, 2019 10:47PM
  • corvair62
    corvair62
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    https://forums.elderscrollsonline.com/en/discussion/500707/xbox-not-showing-server-swap


    They already know.....they are not in a hurry to fix it or anything really
  • Girl_Number8
    Girl_Number8
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    Is anyone else experiencing this?

    PC is working fine though.
  • Girl_Number8
    Girl_Number8
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    corvair62 wrote: »
    https://forums.elderscrollsonline.com/en/discussion/500707/xbox-not-showing-server-swap


    They already know.....they are not in a hurry to fix it or anything really

    Thnx for the info. How can they not be in a hurry, Cx.
  • corvair62
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    Yep, several of us that play on multiple servers are having this issue. I believe there are already 4 or 5 threads on this from yesterday (11-5) and today (11-6)
  • Girl_Number8
    Girl_Number8
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    corvair62 wrote: »
    Yep, several of us that play on multiple servers are having this issue. I believe there are already 4 or 5 threads on this from yesterday (11-5) and today (11-6)

    This is insane. Accounts since the beginning of the game with thousands into them and we can't play. This should he an emergency fix.

    @ZOS_GinaBruno Please give us an update.

    Nothing is working.
  • corvair62
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    I agree. There are several issues across multiple servers that need attention. Right now....I guess we wait....
  • ShawnLaRock
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    Had the same problem this morning trying to upgrade horse on my EU account. When you try to toggle servers, you can see Europe flash for a split second, then it still reads North America. I eventually clicked it anyway, and it went to EU... but had the same problem going back. Had to just keep trying regardless of what it said - and it eventually took me to the desired server... but I had never seen this until the latest patch.

    S.

    Edit: XBOX
    Edited by ShawnLaRock on November 6, 2019 10:59PM
  • Girl_Number8
    Girl_Number8
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    Had the same problem this morning trying to upgrade horse on my EU account. When you try to toggle servers, you can see Europe flash for a split second, then it still reads North America. I eventually clicked it anyway, and it went to EU... but had the same problem going back. Had to just keep trying regardless of what it said - and it eventually took me to the desired server... but I had never seen this until the latest patch.

    S.

    It doesn't switch for me, smh. How can this not be an emergency hot fix.

    @ShawnLaRock thank you for the info. The server choice does blur.

    Edited by Girl_Number8 on November 6, 2019 11:03PM
  • Girl_Number8
    Girl_Number8
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    It would be nice to get an answer before the weekend....hopefully
  • corvair62
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    I hope they don't keep putting it off, but it seems that their answer to a fix is either "we are investigating" or "the next incremental patch" . I am rather tired of both responses.
  • Girl_Number8
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    corvair62 wrote: »
    I hope they don't keep putting it off, but it seems that their answer to a fix is either "we are investigating" or "the next incremental patch" . I am rather tired of both responses.

    I agree. For things like this there should definitely be more communication going on, letting us know they are fixing it.
  • Girl_Number8
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    Can someone please reply as to when you think this will be fixed?

    *rubs the magic lamp, hoping for the powerful Gina Bruno to be the bearer of good news*

    @ZOS_GinaBruno
    Edited by Girl_Number8 on November 7, 2019 12:05AM
  • ShawnLaRock
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    K - so I noticed that regardless of what the toggle says - the text info for server / patch / etc. on the right displays the correct server name. But once you have toggled it once, it won’t revert, so you just have to back out to splash page, then re-enter game, and then you should be able to toggle the correct server.

    Convoluted, but works for me. Good luck! :)

    S.
  • Girl_Number8
    Girl_Number8
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    K - so I noticed that regardless of what the toggle says - the text info for server / patch / etc. on the right displays the correct server name. But once you have toggled it once, it won’t revert, so you just have to back out to splash page, then re-enter game, and then you should be able to toggle the correct server.

    Convoluted, but works for me. Good luck! :)

    S.

    Tried it. It is certainly not working for me. I really cannot believe Zos is not giving us a more definitive answer on this since they know it is broke.

    Logging into to your accounts is a major issue, not a "we are looking into it." situation. Please let us know when we can expected a fix, thnx.


    *Shines the Gina signal into the sky*

    @ZOS_GinaBruno
    Edited by Girl_Number8 on November 7, 2019 2:15AM
  • TruthSeeker
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    K - so I noticed that regardless of what the toggle says - the text info for server / patch / etc. on the right displays the correct server name. But once you have toggled it once, it won’t revert, so you just have to back out to splash page, then re-enter game, and then you should be able to toggle the correct server.

    Convoluted, but works for me. Good luck! :)

    S.

    This is 100% accurate, at least for me. It is how I was able to continue playing on both servers yesterday.
    Edited by TruthSeeker on November 7, 2019 6:07AM
  • JerzeeDevil
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    Same on PS4
    jerzeedevil.com

    If looks could kill, then Death would be my name.

    Daggerfall's Mightiest- PS4 NA
    Wardens of Morrowind-PS4 NA
    Cyrodiil Death Squad- PS4 NA/EU

  • JerzeeDevil
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    OK, after today's maintenance server select screen STILL BUGGED. Was this in any way, shape or form to be fixed today?

    (November 20th, 2019)
    jerzeedevil.com

    If looks could kill, then Death would be my name.

    Daggerfall's Mightiest- PS4 NA
    Wardens of Morrowind-PS4 NA
    Cyrodiil Death Squad- PS4 NA/EU

  • Dark_Lord_Kuro
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    For me as i see i cant swotch server but actually i can the na server juts show as an eu server for some reason but the notice on the side does say welcome to the ps4 north american megaserver
  • randomkeyhits
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    EU side here

    The selector is stuck on Europe for me but I can see which server I'll be connecting to by the info text on the right hand side.

    What I notice is whenever I return to the select screen it always starts on Europe but if I try to switch it goes to NA and then I can't switch back to EU. To get EU I have to cancel the screen and then start over.
    EU PS4
  • randomkeyhits
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    @Girl_Number8

    Just notice that this is fixed for me after todays update.
    EU PS4
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