@zarnon_akoni

You could be running into a connection issue preventing you from logging into ESO. If you continue to receive the message "Unable to connect to game server" when logging in you can go through the troubleshooting steps in the help article linked below.

What do I do if I get an error stating "Unable to connect to game server. Please make sure you have a valid internet connection" when trying to connect to The Elder Scrolls Online on PC/Mac?