Game becomes incredibly unplayable when doing trials especially

GhostOfAnEra · October 2019

I haven't been able to run trials with ease ever since the new DLC release. For example, I was running vAA, and my game became so dysfunctional that it crashed 3 times. It even crashed during the final boss, so I couldn't loot the body. Is anyone else experiencing severe lagging and stalling issues after the new DLC?

ZOS_Bill · October 2019

@GhostOfAnEra

Have you gone through the crash troubleshooting outlined in the help article below?

What do I do if ESO is crashing with the error "ESO has stopped working"?

If you've done the troublshooting and it hasn't helped with performance, you can open a ticket and send in a game consultant report.

The Uninvited · October 2019

ZOS_BillE wrote: »

@GhostOfAnEra

Have you gone through the crash troubleshooting outlined in the help article below?

What do I do if ESO is crashing with the error "ESO has stopped working"?

If you've done the troublshooting and it hasn't helped with performance, you can open a ticket and send in a game consultant report.

Really? This takes the cake right here... 3 x maintenance in one weekend because you guys screwed up and this is your answer?

ZOS_Bill · October 2019

The maintenance earlier today was to deal with login and loading issues players have been experiencing. @GhostOfAnEra is describing a different issue with repeated game crashes while attempting certain content in ESO.

GhostOfAnEra · October 2019

ZOS_BillE wrote: »

@GhostOfAnEra

Have you gone through the crash troubleshooting outlined in the help article below?

What do I do if ESO is crashing with the error "ESO has stopped working"?

If you've done the troublshooting and it hasn't helped with performance, you can open a ticket and send in a game consultant report.

My drivers are up to date. When my game crashes, I don't get an error message or anything. It just takes me back to the main log-in menu all because my game stalled for so long. Doing trials ever since the new DLC really increase my MS.

GhostOfAnEra · October 2019

I can't even submit a ticket because I am unable to log in to submit one. Give me a break, ZOS -_-

ZOS_Bill · October 2019

@GhostOfAnEra

There was an issue yesterday affecting the game and account servers that prevented players from logging in. Please try submitting a ticket now that the issue is resolved.