The Elder Scrolls Online

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New patch crashing the game directly at launch

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Warndihr
Warndihr
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====================================================================
eso encountered a fatal error. (Error 6)
Description: Client Fatal Error
====================================================================

[reporter]
version = 0.01


[extra]
ProductName = eso
Version = eso.live.5.2.6.1898046
branch = live
client.executablebits = 64
client.mode = startup
client.renderertype = D3D11
client.session_start_timestamp = 2019-10-26T16:59:23.397+01:00
client.timestamp = 2019-10-26T16:59:24.003+01:00 -frme 0-
computer.name = {REMOVED}
computer.user = {REMOVED}
cpu.arch = 9
cpu.count = 8
cpu.level = 6
cpu.type = 8664
data.dir = E:/Program Files/EOS/The Elder Scrolls Online/depot/
exe.buildnum = 1898046
exe.opt = release
exe.reltype = public
exe.type = client
fe.code = 6
fe.descrip = Client Fatal Error
gfx.description = 23.21.13.8813
gfx.deviceid = 7171.-2052321213.161
gfx.driver = NVIDIA GeForce GTX 1060 6GB
gfx.vendorid = 4318
mem.system_physical = 16281
os.osbits = 64
os.platform = windows
os.version = 6.1.7601.Service Pack 1
ptime = 978
reportfield.ver = 3
version.major = 5
version.patch = 2
version.subpatch = 6
  • gatekeeper13
    gatekeeper13
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    Hahahahaha, this is becoming a joke. Dont know if its a Halloween prank...
  • SamaelHQ
    SamaelHQ
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    Same here crash after choosing character.
    Leader of Turkish Community Guild, Elder Turks.
    Server: PC-EU
  • ZOS_JessicaFolsom
    ZOS_JessicaFolsom
    Community Manager
    @Warndihr and @Mauhulakh, have you tried running a repair on the client through the patcher?
    Jessica Folsom
    Associate Director of Community - ZeniMax Online Studios
    Facebook | Twitter | Twitch | Tumblr | Instagram | YouTube | Support
    Staff Post
  • Kallio
    Kallio
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    I can confirm this also and I have never seen a crash directly from launch NEVER.. Now running for a second time repair.....
  • kiLLahweSPe
    kiLLahweSPe
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    giphy.gif
    Edited by kiLLahweSPe on October 26, 2019 5:15PM
    PC EU

    Tick Tock Tormentor - Immortal Redeemer - Gryphon Heart - Unchained - Godslayer - Dawnbringer

    Pathfinders
    https://pathfinderseso.shivtr.com/

    The Lovely Multicolored Ponies
  • Nyvaine
    Nyvaine
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    Not even getting to the charselect, still Loadingscreen up to 7 minutes atm and counting...this fixed nothing^^
  • Warndihr
    Warndihr
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    ZOS_JessicaFolsom wrote: »
    @Warndihr and @Mauhulakh, have you tried running a repair on the client through the patcher?

    Yes I did... Didnt help
  • Enemy-of-Coldharbour
    Enemy-of-Coldharbour
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    Error 304, over and over and over...

    Silivren (Silly) Thalionwen | Altmer Templar | Magicka | 9-Trait Master Crafter/Jeweler | Master Angler | PVE Main - Killed by U35
    Jahsul at-Sahan | Redguard Sorcerer | Stamina | Werewolf - Free Bites | PVP Main
    Derrok Gunnolf | Redguard Dragonknight | Stamina | Werewolf - Free Bites
    Liliana Littleleaf | 9-Trait Grand Master Crafter/Jeweler (non-combat)
    Amber Emberheart | Breton Dragonknight | Stamina | Master Angler
    Vlos Anon | Dunmer Nightblade | Magicka | Vampire - Free Bites
    Kalina Valos | Dunmer Warden | Magicka | Vampire - Free Bites
    Swiftpaws-Moonshadow | Khajiit Nightblade | Stamina
    Morgul Vardar | Altmer Necromancer | Magicka
    Tithin Geil | Altmer Sorceress | Magicka
    Dhryk | Imperial Dragonknight | Stamina

    Guild Master - ESO Traders Union
    PC/NA - CP 2560+
  • Warndihr
    Warndihr
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    Running a third repair...
  • rumple9
    rumple9
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    Crashing

    Zos sucks
  • Warndihr
    Warndihr
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    Take it easy on Z... NCsoft is much MUCH worse... Z atleast answering :)
  • goldenarcher1
    goldenarcher1
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    Getting multiple errors trying to install patch...

    Got "play"button now after 5 tries.
    Edited by goldenarcher1 on October 26, 2019 5:23PM
  • grkkll
    grkkll
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    Don't worry bout a ting, when you DO get in things still aren't working as they should. Queued for FG1, did it, waited 2 mins for timeout then won't let me queue again for same dung
  • RendonRed
    RendonRed
    Soul Shriven
    New patch is causing error 301 when to try to login. Tried repairing and still the same. Everything was working before the patch.
  • Bam_Bam
    Bam_Bam
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    Working OK ATM - logging in to Dragonhold Ruins.



    EDIT: Logged in :)
    Joined January 2014
    PC EU - PvE & BGs & PvP (Vivec)
    Grand Master Crafter

    #DiscordHypeSquad

    Stream
    Lims Kragm'a
    Bam Bam Bara
  • vactory
    vactory
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    Cant even get the patch without it saying I should close the game....wtf?
  • Warndihr
    Warndihr
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    A third repair with a restart in between seem to fix it.
  • freespirit
    freespirit
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    Omg got straight in when servers went up(PC-EU) no problem...….

    My damn internet went down now I am getting all the same error messages as BEFORE todays patch...

    What the hell is going on????
    When people say to me........
    "You're going to regret that in the morning"
    I sleep until midday cos I'm a problem solver!
  • vactory
    vactory
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    Warndihr wrote: »
    A third repair with a restart in between seem to fix it.

    Well Im on my 8th repair
  • wavingblue
    wavingblue
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    304 when logging in, thanks ZOS!
  • grkkll
    grkkll
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    well lasted 15 mins then thrown and then several "account already logged in"...seem to remember this from somewhere
  • CaveSquirrel
    CaveSquirrel
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    My repair always stops at idk, last 96% or so, nothing moves anymore for minutes, anyone else having the same?
  • ZOS_JessicaFolsom
    ZOS_JessicaFolsom
    Community Manager
    Warndihr wrote: »
    ZOS_JessicaFolsom wrote: »
    @Warndihr and @Mauhulakh, have you tried running a repair on the client through the patcher?

    Yes I did... Didnt help

    Thank you for confirming. If you're running into repeat errors or crashing when trying to install today's patch or log into the game and a repair isn't working, please contact our Support team so we can troubleshoot with you.

    https://help.elderscrollsonline.com/
    Jessica Folsom
    Associate Director of Community - ZeniMax Online Studios
    Facebook | Twitter | Twitch | Tumblr | Instagram | YouTube | Support
    Staff Post
  • Crunkanaut
    Crunkanaut
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    image0-4.png

    Ppl saying it feels like this
  • vactory
    vactory
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    AFTER patch AND Repair

    ===================================================================
    eso encountered a fatal error. (Error 6)
    Description: Client Fatal Error
    ====================================================================

    [reporter]
    version = 0.01


    [extra]
    ProductName = eso
    Version = eso.live.5.2.6.1898046
    branch = live
    client.executablebits = 64
    client.mode = startup
    client.renderertype = D3D11
    client.session_start_timestamp = 2019-10-26T17:41:43.428+01:00
    client.timestamp = 2019-10-26T17:41:44.335+01:00 -frme 0-
    computer.name = xxx
    computer.user = xxx
    cpu.arch = 9
    cpu.count = 4
    cpu.level = 6
    cpu.type = 8664
    data.dir = D:/Zenimax Online/The Elder Scrolls Online/depot/
    exe.buildnum = 1898046
    exe.opt = release
    exe.reltype = public
    exe.type = client
    fe.code = 6
    fe.descrip = Client Fatal Error
    gfx.description = 26.21.14.3064
    gfx.deviceid = 5121.838866018.161
    gfx.driver = NVIDIA GeForce GTX 960
    gfx.vendorid = 4318
    mem.system_physical = 16322
    os.osbits = 64
    os.platform = windows
    os.version = 10.0.18362.
    ptime = 3285
    reportfield.ver = 3
    version.major = 5
    version.patch = 2
    version.subpatch = 6
  • Lady_Linux
    Lady_Linux
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    Hey Look. I run the game from linux using steam play and launching it through steam. Plus i run a virtual box of windows 10 so i can run the Tamriel Trade Center Client. And i just ran the game without a hitch. No login issues. No problems with the patch. Plus i play on eu server from the usa. No wait time for login either. I don't know what issue you are having with the game but i dont think this is ALL the fault of ZOS.

    Also i do hope you are able to get it resolved.
    I simply must protest. There are no Penguin avatars for me to use in the forums.

    BTW, I use arch too
  • vactory
    vactory
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    Well I havent had any issues since Beta, until this patch today.
  • Warndihr
    Warndihr
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    Want to say that it works fine now. Loggin, loading and Zone jumps much faster now. Thanks!
  • SeaGtGruff
    SeaGtGruff
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    So far, no problems for me (knock on wood). Have even switched characters several times to shuffle inventory around.

    Just in case any of this matters...

    (1) Running on macOS.
    (2) Steam.
    (3) NA server.
    (4) Closed ESO launcher, closed Steam, and restarted after applying patch.

    If I can ever free up enough inventory slots to go grab my tickets and plunder skulls on thr NA server, I'm going to try switching to the EU server (crossing fingers).
    I've fought mudcrabs more fearsome than me!
  • Workerdroid7
    Workerdroid7
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    No crash, but this patch did nothing to fix loading screens, at least in Cyrodiil... 3-5 mins for rezzing, "fast travel".
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