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Compensation policy

Maggi12
Maggi12
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Not all players have the ability to play whole day. Those, who can't, play at certain time windows, lets define that windows as gaming session. If that time window is unavailable due to some server-side technical issues(login problems, long loading screens, etc) they just cant play the game and the day is lost for them.
Assuming that those lost gaming sessions not only gifts frustration to user (factor 1), but also it is -1 day to eso subscription (factor 2).
In general, factor 1 is more important than factor 2.
I wanted to ask ZOS, if they even think about it? Is it even worth some compensation?

What is better?
1) To spend some money to buy new servers and hold some amount of playerbase (lets say N players).
2) Continue to feed us 'we are currently investigating' cakes?

Now, lets calculate who are in those N players set:
  • Those, who potentially may spend some money for crown crates/cosmetics/furniture/etc... That ppl's (most of them) psycholophy is "i spend money - i want to see result, no result? - bye bye". They are actually working people, having forementioned time windows to play the game.
  • other player types ... (tried to type)... todo: add them later.

Also, dont forget about twitch and other platforms. Streamers don't stream this game in prime time -> we get 0 views. Streamers may (have to) switch to other games in attept to hold the auditory.
Edited by Maggi12 on October 26, 2019 4:09PM
  • shaielzafine
    shaielzafine
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    I like how they even had a visual aid that says they're waiting till 2020 to fix everything. I mean that's fine, the game is buy to play so I won't sub for until next year. But in the meantime these problems just keep getting worse.
  • Stibbons
    Stibbons
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    They should have invested the money from save the kittens event and made it upgrade EU servers.
  • TelvanniWizard
    TelvanniWizard
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    Stibbons wrote: »
    They should have invested the money from save the kittens event and made it upgrade EU servers.

    That money is now surely resting in shareholder purses right now.
  • I_killed_Vivec
    I_killed_Vivec
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    Stibbons wrote: »
    They should have invested the money from save the kittens event and made it upgrade EU servers.

    Stibbons, you of all people should know how the system works...
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