You guys at ZOS would do well to go full crisis mode for the next few weeks and fix this game
ZonasArch
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That's it... Fix this crap. I love the game but pushing a regular update on the weekend to fix something that should not be broken to begin with? And this happens every single update.
Change your stance from "business as usual" to "Armageddon is here" if you wanna save this game.
A maintenance of 4h on Saturday is not just disruptive, it's infuriating. It's frustrating beyond belief!
Honestly... You guys keep going with this entitled behavior, "it just works" or "we're killing it" and you'll go the way of the dodo soon. I don't want this to happen, I love this game so much.
Change your stance from "business as usual" to "Armageddon is here" if you wanna save this game.
A maintenance of 4h on Saturday is not just disruptive, it's infuriating. It's frustrating beyond belief!
Honestly... You guys keep going with this entitled behavior, "it just works" or "we're killing it" and you'll go the way of the dodo soon. I don't want this to happen, I love this game so much.
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FierceSam✭✭✭✭✭
✭✭✭✭It does make you wonder what the point of 5 weeks of PTS testing actually was.
Either these problems were evident (and ignored), or the testing regime is not fit for purpose.
You can’t continually release duff, half arsed products and expect there to be no consequences. You can’t keep having the same old rehashed events when you know they are going to crush your servers, bring the game down and thoroughly p*** off your entire playerbase.
You can imagine the planning meeting that goes, “well after a lamentable track record of server failure, shutdowns and disruption following the launch of any single event or content, we’re going to try launching a new DLS, hosting one of the most popular events and introducing performance updates in the same week”. What c***hat thought that that would be a good idea?
The really shocking thing is that no one on PC EU is at all surprised by this turn of events.31 -
nryerson1025✭✭✭✭Crisis mode? This game's new user rate is accelerating quarter by quarter and that is top priority! I'm sorry to let you down but zenimax is not putting veteran player experience over bottom line--something many people don't seem to understand8 -
LiquidPony✭✭✭✭✭
✭✭✭It does make you wonder what the point of 5 weeks of PTS testing actually was.
Either these problems were evident (and ignored), or the testing regime is not fit for purpose.
You can’t continually release duff, half arsed products and expect there to be no consequences. You can’t keep having the same old rehashed events when you know they are going to crush your servers, bring the game down and thoroughly p*** off your entire playerbase.
You can imagine the planning meeting that goes, “well after a lamentable track record of server failure, shutdowns and disruption following the launch of any single event or content, we’re going to try launching a new DLS, hosting one of the most popular events and introducing performance updates in the same week”. What c***hat thought that that would be a good idea?
The really shocking thing is that no one on PC EU is at all surprised by this turn of events.
PTS was a total ghost town for the first 3 weeks because the DoT changes were so obviously stupid that no one even bothered testing them.
Realistically we had about a 10-day PTS period this time around. The final two weeks had delayed releases, failed account copies, and maintenance downtime.
ZOS is doing a horrible job all around right now.16 -
New/returning player P.O.V. - I've been back and resubscribed for all of 6 days now. Of those 6 days, there have been three maintenance days. Is this the norm now? Will I play only 15 out of every 30 days I pay for?12 -
Juhasow✭✭✭✭✭
✭✭✭✭✭nryerson1025 wrote: »Crisis mode? This game's new user rate is accelerating quarter by quarter and that is top priority! I'm sorry to let you down but zenimax is not putting veteran player experience over bottom line--something many people don't seem to understand
Umm but what is the difference between veteran player experience and "bottom line" in this particular case ? Is performance getting worse the more months You've played the game ? If more people is coming to the game then more people will experience performance issues , lags etc so it's even more important for developer to finally do something with it.5 -
FearlessOne_2014✭✭✭✭✭
✭seveneighttwoub17_ESO wrote: »New/returning player P.O.V. - I've been back and resubscribed for all of 6 days now. Of those 6 days, there have been three maintenance days. Is this the norm now? Will I play only 15 out of every 30 days I pay for?
Yes it is so get used to it!2 -
Juhasow✭✭✭✭✭
✭✭✭✭✭seveneighttwoub17_ESO wrote: »New/returning player P.O.V. - I've been back and resubscribed for all of 6 days now. Of those 6 days, there have been three maintenance days. Is this the norm now? Will I play only 15 out of every 30 days I pay for?
Well it'll get better after the hype of newly released update and event goes slightly down. But still it'll be far from perfect in certain activities if You play on PC EU. For most of the time it should be acceptable though.Edited by Juhasow on October 26, 2019 2:51PM1 -
nryerson1025✭✭✭✭nryerson1025 wrote: »Crisis mode? This game's new user rate is accelerating quarter by quarter and that is top priority! I'm sorry to let you down but zenimax is not putting veteran player experience over bottom line--something many people don't seem to understand
Umm but what is the difference between veteran player experience and "bottom line" in this particular case ? Is performance getting worse the more months You've played the game ? If more people is coming to the game then more people will experience performance issues , lags etc so it's even more important for developer to finally do something with it.
You don't have to convince me. I've been playing for a long time and I completely agree with everything everyone is saying from my perspective. I just feel like the financial POV is not really considered here--zos is a business first and foremost. There are always new players to sign up--perhaps the amount of shorter term new players who, say, buy crowns to fund their new account, play for a year and bail and more profitable to ZoS than the 3-5 year players who spend money in the crown store on occasion.1 -
Minnesinger✭✭✭✭✭
✭Deep thoughts why and what reason on NA. Yes there was a short rollback but given the situation on EU I prefer this to their problems that had lasted for hours. Looks like the hamster in Germany isn´t quite the match to NA. Or they have less effective spells to reanimate the hamsters. Soon both are back and hopefully better than before.
A is for Atronach.
B is for Bungler's Bane.
C is for Comberry.9 -
The Uninvited✭✭✭✭✭
✭nryerson1025 wrote: »nryerson1025 wrote: »Crisis mode? This game's new user rate is accelerating quarter by quarter and that is top priority! I'm sorry to let you down but zenimax is not putting veteran player experience over bottom line--something many people don't seem to understand
Umm but what is the difference between veteran player experience and "bottom line" in this particular case ? Is performance getting worse the more months You've played the game ? If more people is coming to the game then more people will experience performance issues , lags etc so it's even more important for developer to finally do something with it.
You don't have to convince me. I've been playing for a long time and I completely agree with everything everyone is saying from my perspective. I just feel like the financial POV is not really considered here--zos is a business first and foremost. There are always new players to sign up--perhaps the amount of shorter term new players who, say, buy crowns to fund their new account, play for a year and bail and more profitable to ZoS than the 3-5 year players who spend money in the crown store on occasion.
Been playing for 5 years and so far spent over 1200 euro in that time. Would have been probably more IF these things didn't happen. For instance, I was thinking about buying the Wraith home (another 90 euro) but right now I'm thinking "forget about it".Pandora's Promise (rip) | LND | Pactriotic | IKnowWhatUDidLastWinter's | The Uninvited |
Ride the paranoia | All life is pain | Only the grave is real3 -
iiRenity✭✭✭Minnesinger wrote: »Deep thoughts why and what reason on NA. Yes there was a short rollback but given the situation on EU I prefer this to their problems that had lasted for hours. Looks like the hamster in Germany isn´t quite the match to NA. Or they have less effective spells to reanimate the hamsters. Soon both are back and hopefully better than before.
Literally just popping in the thread to say how ridiculously cute that picture is.PC - NA - @iiRenity - Master Crafter - CP900 - DC Loyalist - PVE & PVP
Lady Renity - Breton Magplar Heals
Bellona Victorias - Imperial DK Tank
Goddamm-Lochness-Monster - Argonian Magden Heals
Primogen Carmilla - Breton Magblade Heals
Mistress Nienna - Dunmer Magsorc DPS
Pisces Seaborne - Breton Magcro Heals12 -
jaklang✭I am happy that some people are disgusted with the network issues. If i can't play the game, i hope everybody else cant too. Ive been experience lag everyday for the whole month, everyday incl sat and sun. Each time im in pvp especially in Kaalgrontid campaign i get booted off. Any other pvps im into and while in combat, i get extreme lag, i cant see my attack, i can't players attack, i move around too slow and die.
And back in PVE, even simple things as farming is a torture.1 -
nryerson1025✭✭✭✭The Uninvited wrote: »nryerson1025 wrote: »nryerson1025 wrote: »Crisis mode? This game's new user rate is accelerating quarter by quarter and that is top priority! I'm sorry to let you down but zenimax is not putting veteran player experience over bottom line--something many people don't seem to understand
Umm but what is the difference between veteran player experience and "bottom line" in this particular case ? Is performance getting worse the more months You've played the game ? If more people is coming to the game then more people will experience performance issues , lags etc so it's even more important for developer to finally do something with it.
You don't have to convince me. I've been playing for a long time and I completely agree with everything everyone is saying from my perspective. I just feel like the financial POV is not really considered here--zos is a business first and foremost. There are always new players to sign up--perhaps the amount of shorter term new players who, say, buy crowns to fund their new account, play for a year and bail and more profitable to ZoS than the 3-5 year players who spend money in the crown store on occasion.
Been playing for 5 years and so far spent over 1200 euro in that time. Would have been probably more IF these things didn't happen. For instance, I was thinking about buying the Wraith home (another 90 euro) but right now I'm thinking "forget about it".
what i'm trying to argue here is that maybe the people who have financial data at their fingertips know what's more profitable than an individual player. Maybe with the resources of a $2B+ what we're perceiving is a bit more complicated than gross incompetence.
a corporation does not reach the level of zenimax by continuously making decisions that are harmful to itself.Edited by nryerson1025 on October 26, 2019 3:08PM1 -
The Uninvited✭✭✭✭✭
✭nryerson1025 wrote: »The Uninvited wrote: »nryerson1025 wrote: »nryerson1025 wrote: »Crisis mode? This game's new user rate is accelerating quarter by quarter and that is top priority! I'm sorry to let you down but zenimax is not putting veteran player experience over bottom line--something many people don't seem to understand
Umm but what is the difference between veteran player experience and "bottom line" in this particular case ? Is performance getting worse the more months You've played the game ? If more people is coming to the game then more people will experience performance issues , lags etc so it's even more important for developer to finally do something with it.
You don't have to convince me. I've been playing for a long time and I completely agree with everything everyone is saying from my perspective. I just feel like the financial POV is not really considered here--zos is a business first and foremost. There are always new players to sign up--perhaps the amount of shorter term new players who, say, buy crowns to fund their new account, play for a year and bail and more profitable to ZoS than the 3-5 year players who spend money in the crown store on occasion.
Been playing for 5 years and so far spent over 1200 euro in that time. Would have been probably more IF these things didn't happen. For instance, I was thinking about buying the Wraith home (another 90 euro) but right now I'm thinking "forget about it".
what i'm trying to argue here is that maybe the people who have financial data at their fingertips know what's more profitable than an individual player. Maybe with the resources of a $2B+ what we're perceiving is a bit more complicated than gross incompetence.
I know, I have been working in trade business for multinationals for the better part of my life now. However, one thing I learned in those years is this:
"If you crap on your long-term customers, they'll NEVER buy any product from you again!"Pandora's Promise (rip) | LND | Pactriotic | IKnowWhatUDidLastWinter's | The Uninvited |
Ride the paranoia | All life is pain | Only the grave is real10 -
nryerson1025✭✭✭✭The Uninvited wrote: »nryerson1025 wrote: »The Uninvited wrote: »nryerson1025 wrote: »nryerson1025 wrote: »Crisis mode? This game's new user rate is accelerating quarter by quarter and that is top priority! I'm sorry to let you down but zenimax is not putting veteran player experience over bottom line--something many people don't seem to understand
Umm but what is the difference between veteran player experience and "bottom line" in this particular case ? Is performance getting worse the more months You've played the game ? If more people is coming to the game then more people will experience performance issues , lags etc so it's even more important for developer to finally do something with it.
You don't have to convince me. I've been playing for a long time and I completely agree with everything everyone is saying from my perspective. I just feel like the financial POV is not really considered here--zos is a business first and foremost. There are always new players to sign up--perhaps the amount of shorter term new players who, say, buy crowns to fund their new account, play for a year and bail and more profitable to ZoS than the 3-5 year players who spend money in the crown store on occasion.
Been playing for 5 years and so far spent over 1200 euro in that time. Would have been probably more IF these things didn't happen. For instance, I was thinking about buying the Wraith home (another 90 euro) but right now I'm thinking "forget about it".
what i'm trying to argue here is that maybe the people who have financial data at their fingertips know what's more profitable than an individual player. Maybe with the resources of a $2B+ what we're perceiving is a bit more complicated than gross incompetence.
I know, I have been working in trade business for multinationals for the better part of my life now. However, one thing I learned in those years is this:
"If you crap on your long-term customers, they'll NEVER buy any product from you again!"
that's correct. but other new customers will.0 -
The Uninvited✭✭✭✭✭
✭nryerson1025 wrote: »The Uninvited wrote: »nryerson1025 wrote: »The Uninvited wrote: »nryerson1025 wrote: »nryerson1025 wrote: »Crisis mode? This game's new user rate is accelerating quarter by quarter and that is top priority! I'm sorry to let you down but zenimax is not putting veteran player experience over bottom line--something many people don't seem to understand
Umm but what is the difference between veteran player experience and "bottom line" in this particular case ? Is performance getting worse the more months You've played the game ? If more people is coming to the game then more people will experience performance issues , lags etc so it's even more important for developer to finally do something with it.
You don't have to convince me. I've been playing for a long time and I completely agree with everything everyone is saying from my perspective. I just feel like the financial POV is not really considered here--zos is a business first and foremost. There are always new players to sign up--perhaps the amount of shorter term new players who, say, buy crowns to fund their new account, play for a year and bail and more profitable to ZoS than the 3-5 year players who spend money in the crown store on occasion.
Been playing for 5 years and so far spent over 1200 euro in that time. Would have been probably more IF these things didn't happen. For instance, I was thinking about buying the Wraith home (another 90 euro) but right now I'm thinking "forget about it".
what i'm trying to argue here is that maybe the people who have financial data at their fingertips know what's more profitable than an individual player. Maybe with the resources of a $2B+ what we're perceiving is a bit more complicated than gross incompetence.
I know, I have been working in trade business for multinationals for the better part of my life now. However, one thing I learned in those years is this:
"If you crap on your long-term customers, they'll NEVER buy any product from you again!"
that's correct. but other new customers will.
Until there are none left... Not a very wise business decision.Pandora's Promise (rip) | LND | Pactriotic | IKnowWhatUDidLastWinter's | The Uninvited |
Ride the paranoia | All life is pain | Only the grave is real2 -
nryerson1025✭✭✭✭that is a very large pool they're working with, then. even an industry like wall st, securities trading, at its lowest levels, is founded on the same approach.0
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Hemorrhaging old customers is not healthy for a company that wants to stay in business. Those new customers will one day be old customers. A wise and successful company, one would think, would try to find a balance between gaining new customers and maintaining old ones.4
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nryerson1025✭✭✭✭seveneighttwoub17_ESO wrote: »Hemorrhaging old customers is not healthy for a company that wants to stay in business. Those new customers will one day be old customers. A wise and successful company, one would think, would try to find a balance between gaining new customers and maintaining old ones.
i agree. my intention is only to stress exactly what you just said--"one would think"Edited by nryerson1025 on October 26, 2019 3:20PM1 -
ZonasArch✭✭✭✭✭
✭✭nryerson1025 wrote: »Crisis mode? This game's new user rate is accelerating quarter by quarter and that is top priority! I'm sorry to let you down but zenimax is not putting veteran player experience over bottom line--something many people don't seem to understand
That's my point... They seem to be doing well, but the game is getting worse. As much as I defend some of ZOS decisions, they need to see that their growth needs to be closely followed by investments to support the growth. The servers being systematically behind demand shows that they aren't being fast enough.
You can't support a skyscraper on a small shack foundation.2 -
daedalusAI✭✭✭✭✭LiquidPony wrote: »It does make you wonder what the point of 5 weeks of PTS testing actually was.
Either these problems were evident (and ignored), or the testing regime is not fit for purpose.
You can’t continually release duff, half arsed products and expect there to be no consequences. You can’t keep having the same old rehashed events when you know they are going to crush your servers, bring the game down and thoroughly p*** off your entire playerbase.
You can imagine the planning meeting that goes, “well after a lamentable track record of server failure, shutdowns and disruption following the launch of any single event or content, we’re going to try launching a new DLS, hosting one of the most popular events and introducing performance updates in the same week”. What c***hat thought that that would be a good idea?
The really shocking thing is that no one on PC EU is at all surprised by this turn of events.
PTS was a total ghost town for the first 3 weeks because the DoT changes were so obviously stupid that no one even bothered testing them.
Realistically we had about a 10-day PTS period this time around. The final two weeks had delayed releases, failed account copies, and maintenance downtime.
ZOS is doing a horrible job all around right now.
There are actually still people bothering to play on the PTS and offering feedback, when almost everyone knows ZOS couldn't care less about any sort of feedback?
Edit: nothing screams "quality product" than having to push a hotfix on a weekend to fix an issue ZOS constantly claimes to have fixed I don't know how often(login issues, permanent loading screens, server load due to events etc.).Edited by daedalusAI on October 26, 2019 3:24PM5 -
The Uninvited✭✭✭✭✭
✭Wouldn't like to see them going the same route as EA games has taken in the past. That's all I'm saying.Pandora's Promise (rip) | LND | Pactriotic | IKnowWhatUDidLastWinter's | The Uninvited |
Ride the paranoia | All life is pain | Only the grave is real0 -
ZonasArch✭✭✭✭✭
✭✭The Uninvited wrote: »Wouldn't like to see them going the same route as EA games has taken in the past. That's all I'm saying.
Looking at recent Bethesda decisions, and given zenimax owns Bethesda, I can't say I'm too excited with they way this beloved company is going.4 -
Karivaa✭✭✭✭✭I am wondering if Zos actually spends any time playing on the PTS or on console. We’ve been begging them since the game was released to go into crisis mode. 4 years ago we would have loved it if they would have taken the game offline for a week to completely fix it.0
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zanosuz✭✭seveneighttwoub17_ESO wrote: »New/returning player P.O.V. - I've been back and resubscribed for all of 6 days now. Of those 6 days, there have been three maintenance days. Is this the norm now? Will I play only 15 out of every 30 days I pay for?
No, its not the norm. Theres usually a small patch in the middle of the night each month. This extra maintenance only happens with new DLC’s, which went live on the 21st. These forums get over ran by impatient people that cry alot. Most of the Lag you hear about is people thinking their system can handle the game at max settings, which in turn it can’t so they’ll blame ZOS or the people have far to many addons conflicting with something causing poor performance. These forums become toxic when there’s an unscheduled maintenance.1 -
@zanosuz I figured I probably just came back at a very inopportune time. Bad timing - The story of my life
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The Uninvited✭✭✭✭✭
✭seveneighttwoub17_ESO wrote: »New/returning player P.O.V. - I've been back and resubscribed for all of 6 days now. Of those 6 days, there have been three maintenance days. Is this the norm now? Will I play only 15 out of every 30 days I pay for?
No, its not the norm. Theres usually a small patch in the middle of the night each month. This extra maintenance only happens with new DLC’s, which went live on the 21st. These forums get over ran by impatient people that cry alot. Most of the Lag you hear about is people thinking their system can handle the game at max settings, which in turn it can’t so they’ll blame ZOS or the people have far to many addons conflicting with something causing poor performance. These forums become toxic when there’s an unscheduled maintenance.
Except:
1. This is the first installment of the "performance patches". Doesn't leave a good impression.
2. Performance was fine on Monday after the patch, there were however login problems which have nothing to do with people's systems, be it low end or high end.
3. Performance and login problems increased significantly since the Witches event started.So again, nothing to do with system quality or addons. More likely a server issue, as an event equals more people on the server.Edited by The Uninvited on October 26, 2019 3:30PMPandora's Promise (rip) | LND | Pactriotic | IKnowWhatUDidLastWinter's | The Uninvited |
Ride the paranoia | All life is pain | Only the grave is real5 -
daedalusAI✭✭✭✭✭seveneighttwoub17_ESO wrote: »New/returning player P.O.V. - I've been back and resubscribed for all of 6 days now. Of those 6 days, there have been three maintenance days. Is this the norm now? Will I play only 15 out of every 30 days I pay for?
No, its not the norm. Theres usually a small patch in the middle of the night each month. This extra maintenance only happens with new DLC’s, which went live on the 21st. These forums get over ran by impatient people that cry alot. Most of the Lag you hear about is people thinking their system can handle the game at max settings, which in turn it can’t so they’ll blame ZOS or the people have far to many addons conflicting with something causing poor performance. These forums become toxic when there’s an unscheduled maintenance.
Oh yeah, the good old "everyone voicing a different opinion than mine is crying and toxic".
If you bothered at all to read the announcement: "...experience issues such as long loading screens and the inability to even log into the game".
Those issues are not DLC related - they've been a constant issues for months/years and ZOS is trying to do something each time it happens, without much success.4 -
sunandstars77✭✭✭I argued the toss with a certain player now pvp dev. In NA Cryodiil. And he said. ZOS never do half assed patches or add game mechanics not tested by players on the test servers. Fast forward 3 years and this guy is still there and full of ***.1
