Maintenance for the week of April 6:
• PC/Mac: No maintenance – April 6

Issues related to european megaservers are not yet resolved

maddiniiLuna
maddiniiLuna
✭✭✭✭
The issues from last night with endless loading screens, log-in problems, high ping, etc. are not yet resolved. It's still happening now. Just had a loading screen and then was kicked from the game and other friends cane not come in.
  • Hallothiel
    Hallothiel
    ✭✭✭✭✭
    ✭✭
    Yep, also happening on PS4 EU - guildmates commenting on it too
  • ZOS_JesC
    ZOS_JesC
    admin
    Thanks for letting us know you are still experiencing issues. Do you mind completely logging out and then logging back in? And please let us know if you are still unable to connect!
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
  • ceiron
    ceiron
    ✭✭✭✭
    It's not just about not being able to login. The lag. Loadscreens etc are horrendous and the games virtually unplayable at times.
  • Mitrenga
    Mitrenga
    ✭✭✭✭✭
    Are you serious :D
    There are many threads regarding the EU issues, yet you are suggesting logging in and out.
    UNBELIEVABLE.
  • FierceSam
    FierceSam
    ✭✭✭✭✭
    ✭✭✭✭
    Crap performance is the standard on EU servers

    But this is bonus levels of crap. Lag, high ping, freezing, crashing to desktop, rubber banding now apparently come as standard for EU players.

    Amazingly when I play with the same set up on the NA server I experience exactly NONE of these issues. Funny that.
  • Verbal_Earthworm
    Verbal_Earthworm
    ✭✭✭✭✭
    Yes, @ZOS_JesC , the broken eu server is still broken.

    No surprise there.

    It's so endemic that I stopped bothering to post about it months ago.

    Today, I am feeling generous.

    At this point I am just treading water until I can jump ship.
  • redgreensunset
    redgreensunset
    ✭✭✭✭✭
    @ZOS_JesC Something is deeply borked. I've had issues since about 9am this morning my time, which is ca 8 hours ago.

    in this interval I have.
    1) Shut down the game completely, including launcher and restarted.
    2) Rebooted my pc.
    3) Reset my router (hard and soft reset).
    None of these have solved it.
    I have just started the game yet (launcher and pc closed all the way down) again after having had a late lunch, issues still persist.

    I wasn't even on when the first issues arose last night, I was soundly asleep having logged off and shut my pc down hours before and didn't log in until nearly seven hours after the log in issues were supposedly resolved. I still hung on loading screen multiple times (as in, 10-15 minutes wait to log a character in). Now I'm down to "only" 5-7 minutes, so I guess it's a form of progress, but it is still very irritating.
  • svendf
    svendf
    ✭✭✭✭
    I did a router reboot and PS4 client reboot. Still long loading time on PS4 EU Mega. was disconected from game during travel to my house.

    can confirm issues other player´s have
  • colossalvoids
    colossalvoids
    ✭✭✭✭✭
    ✭✭✭✭✭
    Had this issue in bg's today, first queue loadacreen was endless, second queue after reboot logged me off from server and third one all players had 300+ ping on pc eu. It's unplayable right now, no relogs will help with that.
  • Terrilu
    Terrilu
    Soul Shriven
    Relogging, restarting the computer etc. does absolutely nothing. I just finished vCoS with a ton of lag, adds spinning in circles, bosses not spawning for several minutes... same for the whole group. I agree, the game is completely unplayable today.
  • Kaunas
    Kaunas
    ✭✭✭
    ingame is insanely laggy atm, 300-400+ ping at all times (feels like 2k ms tbh), and loading screens take 1-3 minutes
  • rumple9
    rumple9
    ✭✭✭✭✭
    I couldn't even log out to switch characters. Got stuck on the log out screen. Had to close the client from task manager
  • Hallothiel
    Hallothiel
    ✭✭✭✭✭
    ✭✭
    Trying to complete last quest in Stormhaven and is not working. Emeric not appearing, and the lag when fighting is abysmal. Just trying to level up ffs!

    Going to go and sulk now.

    Sort it out! @ZOS_GinaBruno @ZOS_JesC

    Ta.
  • Uryel
    Uryel
    ✭✭✭✭✭
    ZOS_JesC wrote: »
    Thanks for letting us know you are still experiencing issues. Do you mind completely logging out and then logging back in? And please let us know if you are still unable to connect!

    IT-Crowd-Have-you-tried-turning-it-off-and-on-again.jpg

    Jokes aside, I've just done Orcrest right now, and I had a ping of 300+, up to almost 600 at times, on an optic fiber connection. Lags were so bad that my Nightblade teleportation landed away from enemies, I couldn't loot half the corpses, and so on.

    Business as usual on the EU server.
    Edited by Uryel on October 20, 2019 4:13PM
  • Hallothiel
    Hallothiel
    ✭✭✭✭✭
    ✭✭
    Never had it like this before on PS4 EU, even in Cyrodiil 😆


    Edited by Hallothiel on October 20, 2019 4:25PM
  • ZOS_JesC
    ZOS_JesC
    admin
    Uryel wrote: »
    ZOS_JesC wrote: »
    Thanks for letting us know you are still experiencing issues. Do you mind completely logging out and then logging back in? And please let us know if you are still unable to connect!

    IT-Crowd-Have-you-tried-turning-it-off-and-on-again.jpg

    Jokes aside, I've just done Orcrest right now, and I had a ping of 300+, up to almost 600 at times, on an optic fiber connection. Lags were so bad that my Nightblade teleportation landed away from enemies, I couldn't loot half the corpses, and so on.

    Business as usual on the EU server.

    I can appreciate the jest. :) Just for clarity, that was a suggestion for players who were unable to connect at all and were having difficulty getting past the character screen.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
  • Mizael
    Mizael
    ✭✭✭✭
    Still broken, are you looking at the issue at least?
  • Sophieous
    Sophieous
    ✭✭✭✭
    The ping in instanced areas on EU is unbearable again, just like this morning. bgs have worse lag than cyro, delves and dungeons are a joke, what is going on @ZOS_GinaBruno @ZOS_JessicaFolsom @ZOS_JesC
    EU | PC

    Sophious - AD Templar (The one and only true Queen)
    Not Sophious - AD Warden
    Mayorz DK Slave - DC Templar
    May is my bae - DC Magblade
    Galabriem - DC Sorc
    Queen Sophie - DC Stamblade
    "I'm still pretty self-centered, greedy and angry" D.L.




  • Uryel
    Uryel
    ✭✭✭✭✭
    ZOS_JesC wrote: »
    Uryel wrote: »
    ZOS_JesC wrote: »
    Thanks for letting us know you are still experiencing issues. Do you mind completely logging out and then logging back in? And please let us know if you are still unable to connect!

    IT-Crowd-Have-you-tried-turning-it-off-and-on-again.jpg

    Jokes aside, I've just done Orcrest right now, and I had a ping of 300+, up to almost 600 at times, on an optic fiber connection. Lags were so bad that my Nightblade teleportation landed away from enemies, I couldn't loot half the corpses, and so on.

    Business as usual on the EU server.

    I can appreciate the jest. :) Just for clarity, that was a suggestion for players who were unable to connect at all and were having difficulty getting past the character screen.

    Of course it was, but that was too good to let it pass :D
  • redgreensunset
    redgreensunset
    ✭✭✭✭✭
    Have now been hanging on the loading screen for Wittestadr Crypts for 10 minutes. @ZOS_JesC can you at least tell us if anyone is looking at this right now? Or do we have to wait until people come back into office sometime late tomorrow EU time?
  • Vahrokh
    Vahrokh
    ✭✭✭✭✭
    ✭✭✭
    My guild mates are attempting a trial but as soon as they teleport inside, everyone of them gets 700+ ms latency.
  • CMDR_Un1k0rn
    CMDR_Un1k0rn
    ✭✭✭✭✭
    ✭✭
    Yeah I'm getting high ping in dungeons and outlaw refuges today. PC EU.
    In-game username: Un1korn | Happy member of the PCNA UESP guild (Resident Daggerfall Covenant enjoyer) | Main & basically only character: Crucian Vulpin, Imperial Dragonknight of the Daggerfall Covenant, and Undaunted Bulwark (I tank) | Mountain bike enjoyer and vulpine appreciator | If you know me from PCEU: No | To ZOS: THANK YOU FOR LETTING ME BRING MY HORSE INTO BATTLE!
  • nk125x
    nk125x
    ✭✭✭✭✭
    Tried Direkeep twice - Non of the bosses had spawned......


    Maybe ZOS is making the content easier as they are nerfing all the skills
  • kmufc77b16_ESO
    kmufc77b16_ESO
    ✭✭✭
    High ping spikes, long load screens here also
    Edited by kmufc77b16_ESO on October 20, 2019 5:26PM
  • Mancombe_Nosehair
    Mancombe_Nosehair
    ✭✭✭✭✭
    I managed to get into the game fine on pc eu, although, since the Easter debacle, I only got the daily rewards and logged off again, so I can't comment on any other part of the game.
  • 0lbertikus
    0lbertikus
    ✭✭✭✭
    So this problem with high ping and lag related to battleground, dungeons, delves and so on... it's lasting for a bunch of hours... any other statement from ZOS? Are you guys looking into this? @ZOS_GinaBruno @ZOS_JesC @ZOS_JessicaFolsom
  • Yuffie91
    Yuffie91
    ✭✭✭✭✭
    Only issue I had was the woodworking writ crate not turning up so I couldn't turn it in x.x
  • neovatarb16_ESO
    EU instanced areas seem to be flaky, we are doing MoL and get 150-900 ping. All of us.
  • Sanguinor2
    Sanguinor2
    ✭✭✭✭✭
    ✭✭
    Yuffie91 wrote: »
    Only issue I had was the woodworking writ crate not turning up so I couldn't turn it in x.x

    Did you try porting to a different writ turn in site? Worked for me once when the alchemy box wasnt in reapers march but appeared in mournhold.
    Politeness is respecting others.
    Courage is doing what is fair.
    Modesty is speaking of oneself without vanity.
    Self control is keeping calm even when anger rises.
    Sincerity is expressing oneself without concealing ones thoughts.
    Honor is keeping ones word.
  • GaianSpirit
    GaianSpirit
    ✭✭✭
    Orbs are going UP...

    that all I'm saying, and all that needs to be said.
This discussion has been closed.