After so many years this is absurd and has to stop.
I play ESO because it is the only game that currently interests me, but the same cannot be said about new players.
I have 18 characters on each server, but I don't think any of them have been created without having been subjected to the infuriating experience of being thrown from the server just before completing the process. Quite honestly, there are no words....
Now, although I may bite my tongue (or not) because I have already invested some of myself in the game, the same cannot be said about potential new players. For example, a couple of my family members downloaded the game last night and began to play it today, only to immediately hit this exceedingly irksome nonsense while trying to create their first character.
If you are trying to attract new blood, ZOS, then, for the love of Jone and Jode, you seriously need to address this issue.