Maintenance for the week of May 18:
· [COMPLETE] NA megaservers for maintenance – May 18, 4:00AM EDT (8:00 UTC) - 9:00AM EDT (13:00 UTC)
· [COMPLETE] EU megaservers for maintenance – May 18, 8:00 UTC (4:00AM EDT) - 13:00 UTC (9:00AM EDT)
· [COMPLETE] NA megaservers for maintenance – May 18, 4:00AM EDT (8:00 UTC) - 9:00AM EDT (13:00 UTC)
· [COMPLETE] EU megaservers for maintenance – May 18, 8:00 UTC (4:00AM EDT) - 13:00 UTC (9:00AM EDT)
Take care when you change your race.
-
Glurin✭✭✭✭✭
✭✭✭runkorkoeb17_ESO wrote: »Hello guys,
i just want to warn you to get in the same situation as i did.
Yesterday i've decided to change my Dunmer magnb to Breton, using one of the 3 race-change token we got with those big race-changes some updates ago.
The race-change worked, but:
My skill-points, spent on the dunmer race-passives, simply disappeared.
Right after that happened, i opened a support ticket.
After some correspondence (with Carl, Daniel and finally Brian) iam just.. annoyed.
Carl wasn't able to even understand the issue.
Daniel told me to send a screenshot of my spent skillpoints, before i used the race-change-token... Yeah, but i have no screenshot, because i didn't expect something like this!!
Finally he told me, that they can't restore those skill-points without the screenshot.
After answering, that this is unacceptable in my opinion, and asking why Zenimax, one of the biggest player in this sector, is not able to comprehend what happend, Brian finally answered me:
For technical reasons it's not even possible to refund lost skill points.
The end of the story: i lost 9 skill points, because of using an item that's officially sold in crown store.
So, if you guys want to change your race, make sure to get a screenshot of your skills/skill points, in case something goes wrong.
Iam sorry, but i have no comprehension for this and iam just really, really disappointed.
If you reset your points they will be returned, had this with ww changi g to vampire
If you cure vamp/ ww WITHOUT removing SPspend in ww/vamp tree you "lost" them
They get locked and you cant acces them, unless you becomve vamp or ww again.
Not true. You just have to reset all your skill points. Go to the shrine, tell it to reset all skills, then down at the very bottom of the screen it says something like "Press X to clear all skills". If you do that, you will get those points back. You'll have to reallocate all your skill points after that, but you will get the skill points you spent in WW or Vamp back."He who fights with monsters should look to it that he himself does not become a monster...when you gaze long into the abyss the abyss also gazes into you..."0 -
Runkorko✭✭✭✭✭
✭You'll have to reallocate all your skill points after that, but you will get the skill points you spent in WW or Vamp back.
Nope, if you already cured ww/vamp you wont. Atleast 3 months ago. Dont know do they changed something with the last updates.
Edited by Runkorko on September 9, 2019 7:39AM0 -
teladoy✭✭✭✭✭When you change from race your racial skill points will be refunded. You didn't lose them. You have to distribute them again.0 -
Eldorhaan✭✭✭Maybe try something.
Reset all you skills point to 0 and see then after in your skill page if their is like 9/437. If it's the case, you can screen this to the support to show them that their is missing skills points.0 -
Van_Winkle✭✭✭✭I recall the old support team that was at the start of the game. They were nice and helpful people, always trying to help. Then, the support got worse and worse ...1 -
Ozby✭✭✭✭✭Disgusting customer servicePC NA
Aurora Bravepaw (Healden), Basks in Fire (DKTank), Bran Artlion (Magplar), Brindel Seedthorne (Stamden WW), Brugo Gargak (Stamcro), Casimir Delmar (StamDK), Falco Bastion (Stamsorc), Fus Ro Dah (Stamplar), Gandalff the Gay (Petsorc), Jo-Qinan Betula (Magden), Laveera Hex (Magcro), Raine Whitestag (Stamden), Raised by Bears (Wardentank), Ralak Rotheart (Healcro), Selene Sunshadow MagDK), Shadow Mirage (NBTank), Slythe Rattlebone (Healplar), Ulfnor Dragonslayer (Tankcro).1