Maintenance for the week of April 6:
• ESO Store and Account System for maintenance – April 8, 9:00AM EDT (13:00 UTC) - 6:00PM EDT (22:00 UTC)
We are currently investigating connection issues some players are having on the European megaservers. We will update as new information becomes available.
Desync with Equipment Improvements (Upgrading items but they appear as the original quality)
I just upgraded an item from GREEN quality with the intent to upgrade it to PURPLE quality, however everytime I upgraded it, it appeared as the original quality (GREEN). Thinking it was lag or the upgrade didn't register, I upgraded twice more only to be unable to upgrade the item anymore times. When I checked my inventory, I realized that the item had been upgraded to GOLD quality and yet under the Improvement Menu, it still appeared GREEN to me until I hovered over it! Is this a desync issue that I'm experiencing internally? I tried resetting/reloading but the issue persisted with other items. I'm afraid a lot of unwary people are going to over-improve their items into gold and lose out on a lot of expensive materials.
I've included a screenshot to show that the item still appears GREEN and how it appears to only show up as GOLD when you hover over the item.

Also, excuse the chat. I was a bit flustered over having lost some expensive materials.