Getting a Blue Screen sometimes?

RjxVengeance · April 2014

Hi, I'm not sure if this is happening to anyone else, or if it's my computer, or the game. The game runs fine for a while sometimes an hour sometimes 10 mins, then it will blue screen and my computer will restart, it's done this about 10 times and I'm not sure why, I've gone in the device manager and checked for driver updates but they all say up to date. Any info would be helpful thanks, Also I run other games fine with no blue screen issues it's just ESO, my specs are:

AMD Phenom II X4 965 3.4
HD Radeon 7770 GHz
8GB Ram
Windows 7 Ultimate

GanjaDemon · April 2014

Blue screens are normally a hardware issue, but they also tell you where the problem is.
Have a look next time for the location of the error and then look up that code online or post it here so people can help.

sebastien.montaudb16_ESO · April 2014

I've got a Blue screen too with ESO only...

wrecktifier · April 2014

I have been getting blue screens today every since loading the patch and only in ESO

pat02468prerb18_ESO · April 2014

unplayable

Skillet · April 2014

GanjaDemon wrote: »

Blue screens are normally a hardware issue, but they also tell you where the problem is.
Have a look next time for the location of the error and then look up that code online or post it here so people can help.

Sihnfahl · April 2014

To be more to the point, check your error log in Windows.

Post the error here and the tech savvy amongst us can research the issue and a possible resolution.

If your system is set up to post a minidump, attach it to the forum.

ThommyGunn · April 2014

Alot of times a blue screen is a precursor to a bad hard drive. If ESO or driver files are on bad sector, once they try to get read it will blue screen.

While your checking on the info for the above suggestions, id highly recommended backing up your data while you still have access to the drive. I work IT for the government and see this fairly often as systems lifecycles are coming close.
It can be other issues too, but id be safe and grab data as you can and prepare for the worse.

Good luck friend,
TG

Bighits · August 2019

Then why does it only happen in ESO if it's a hardware problem? All the other games I play are fine.

ZOS_Bill · August 2019

We are closing this thread as the discussion is over five years old and some information is outdated. You are welcome to start a new discussion if you cannot find a current thread about crash issues. If you are encountering crashes while playing ESO, you can find troubleshooting in our help article linked below.

What do I do if ESO is crashing with the error "ESO has stopped working"?