"We want to become better at communication"

Salvas_Aren · July 2019

To me it rather sounds like

"We want to become better at communication, but we have no idea how and will not put any effort into it."

Maybe pray to Peryite, the daedric god of completing tasks?

Oh, already tried that? Did not work?

Jaraal · July 2019

Turelus wrote: »

There are some games journalists who have spoken openly about Bethesda's desire to control their narratives when it comes to the PR/Marketing side of their games.
I don't know how ZOS works fully, but I wouldn't be surprised if the reason they don't communicate so openly is because they want to make sure what's being said is the right thing.

That said on a less tin-foil hat and cynical side, I did speak with Rob at an event about commutation and he said one part of it with the forums is they take time to check what's being said is correct before it's said, as they don't want more cases of Dev A says one thing and Dev B says a different thing.
Additionally they want to be careful what's said as we as players will examine every post with a microscope, so if something doesn't say what they want to say clearly, we're going to pick it apart and find other things and then go full drama llama.
(obviously not his wording, using my own)

Ultimately, it really doesn't matter what they say, as much as what they do. They could be in here chatting us up on a daily basis, but as long as the gameplay and connection issues continue to get worse rather than better, words on a page become irrelevant. People assume that silence equals indifference. And when you combine non-communication with a declining product, it equals a potent recipe for a very unsatisfied customer.

ZOS_RogerJ · July 2019

Greetings! To clarify on some of the comments in this thread; the moderation team rarely posts comments unless we are moderating a thread or providing customer support. We are sometimes confused with the community team.

In addition, while we completely understand everyone has their own opinions, thoughts, feelings and even frustrations, in regards to the game, support, the forums etc. we want the forums to be a civil and constructive platform for the game and it's community as a whole, as a result we've closed this thread.