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ZOS is throttling server performance

  • Noblis01
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    It must be true. My friend found it on the Internet.
    sxTwNI6.gif
  • Sylvermynx
    Sylvermynx
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    No I don’t think they forgot to throttle you. I just think you’re used to ESO. Meaning you’ve grown used to the lag, used to the really bad latency, and are ok with a lot of other things. Skwor I’m sure you’ve played other games besides ESO yeah? Tell me what is your latency in those games vs ESO?

    Well, before ESO, I played WoW and RIFT. On the same satellite system (WildBlue). ESO worked the same for me the other games did - high ping but not a problem to play (other than that the combat system here is definitely NOT fit for satellite).

    Until I switched to HughesNet last month, my latency in all three games was 1500 ms - 2000 ms.

    Now, my latency is between 600-750 ms. And I can actually play the game. Sure, that's not ideal... but for me it's night and day.

    And I seriously, even with that sort of ping, have no issues with this game. Of course, I don't pvp. Goddesses forfend I ever wind up in pvp.
  • jainiadral
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    Dunno if there's throttling or not, but my ping has been terrible (for me ;) ) since Thursday. I used to range from 110-150 ms, but I'm lucky lately if I can stabilize at 150ms. The last few days, my ping has been ranging from 150 ms - 230ms, which is what I got last time I logged in to PC-EU. My average is now 160-180 ms.

    Not sure what's going on.
  • LegacyDM
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    That is the reason for almost every problem you’re having. They said it themselves... with all the new influx of players, they’re throttling server performance so it’s not constantly crashing/lagging. Problem is, it is constantly crashing and lagging!

    I have a 9900k, 2080 ti, 64gbs of RAM and high end internet.

    I LITERALLY have no issues in any other game besides ESO.

    Let me go ahead and quote the boss

    “We’re killing it!!!”

    Lol

    Lol are you new? If your hypothesis is true than they have been throttling since 2015. Lol. Their PVP performance has been horrendous for years. No. Its more likely they pushed the limits far beyond the games design and never accounted for hacks. When they removed soft caps, added CP trees and proc sets, introduced the lightning patch, and moved client side checks to server side along with anti-hacking spaghetti code the performance tanked. The game cost 150 million to make and there is no money left over to fix flawed cyrodil. The revenue coming in goes to paying the developers to make new content and crown store items. This game is on steady state.
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  • david_m_18b16_ESO
    david_m_18b16_ESO
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    Well actualy as a fact for a 5 years old MMO ESO have the worst peeformance i have ever seen.

    MMO lunch week are even usualy bether then what we experience nowadays.
  • daemondamian
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    By latency are we referring to the fact that lately it seems to take.5-1 sec after hitting the key for an ability to actually activate, show the related animation and show up as activated on my on screen ability quickbar?

    I've started trying to adapt to that delay- as in not pressing the key twice when nothing seems to happen straight away.
    Edited by daemondamian on June 27, 2019 3:16AM
  • Rontabs77
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    I am no network specialist but ever since I have used these DNS Servers, I never had any problems with my internet connection. Could it be connected?

    neustar.png

    https://en.wikipedia.org/wiki/Neustar
  • Strike_Maximus
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    While I don't know much about the network itself (it could very well be just slow idk no idea my ping is in the 100's-120's and the game works out just fine for me) I have however heard that the champion point system effects performance even on the best PCs especially in PVP. You may think to yourself what?? Let me explain.
    The game is just a big math problem with a fancy skin over it, so when you have all these characters around the system is calculating all the champion point math (on each character) I believe that this is one of the several reasons why the champion point cap is not being raised "for the foreseeable future" as they are reviewing the system itself as far as gameplay goes but that's not what the main point of this comment is the main point is that while the servers could very well be slow or inefficient I do believe the root problem runs deeper than that this and this is why we still don't get the major performance fixes many ask for.
    PC/NA/DC

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  • ATomiX96
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    Maybe they should unpark cores instead of over-clocking them? :smirk:

    yeah unpark your 8 cores so that ESO can use 1 of them :^)
  • mairwen85
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    Well actualy as a fact for a 5 years old MMO ESO have the worst peeformance i have ever seen.

    MMO lunch week are even usualy bether then what we experience nowadays.

    Hmmm... Lunch.
  • Tigerseye
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    And on the technical level if I had to make a far out guess (and servers are not my area of expertise) I’m a property manager irl lol

    I would guess they’re editing something in the code or something along those lines where it bottlenecks how many people can do anything at any given time. So say the max bandwidth for people queuing in dungeons is (this is just an example)

    Say 1000 people queue up. But that makes people disconnect.
    So they bottleneck it to where only 750 can queue at any given time. ( just an example)

    Or say since there is an absurd amount of people playing during prime time. They can raise the ping to the server so there is a little bit of time in between every single persons request so the server can process information/requests faster. ( once again I’m not an expert)

    I just think the servers can’t handle all the new traffic so they’re putting an artificial buffer in there somewhere to slow down everything so there isn’t a 100% complete blackout aka everyone stays disconnected.

    And the catch 22 is, if they were to upgrade or order new servers (idk how they do it tbh) chances are people would have to stay offline for maybe 1-2 days quite possible more?

    I remember back in wow several years ago when they were upgrading servers there was times where you could not play for almost a week and they credited that game time back to people to make up for it.

    I think this is a possible delema ZOS May have in the future. Take the server down to upgrade capacity/bandwidth/whatever and mayb be offline for hours/days but in order to get a better experience for players.

    I mean it’s 2019 I could be wrong but this was like 2011 or 2012 when it happened in Wow



    Just trying to explain my post better

    The thing is, people have been complaining about game performance (high ping, random DCs etc.) since way before Elsweyr (since well before the last event, in fact).

    They promised they were going to upgrade the hardware, back then, then they launched the event (before they could do so) and it was chaos.

    So, it's not like they had no prior warning of any of this.

    They knew Elsweyr would bring in even more people than the 5 week event did, so why didn't they prepare for it?
    Edited by Tigerseye on June 27, 2019 6:30AM
  • Ixilith
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    No I don’t think they forgot to throttle you. I just think you’re used to ESO. Meaning you’ve grown used to the lag, used to the really bad latency, and are ok with a lot of other things. Skwor I’m sure you’ve played other games besides ESO yeah? Tell me what is your latency in those games vs ESO?

    I’m fairly newish to eso. So not used to it at all myself

    Ping - 50-70
    Fps 100.

    High graphics.

    I don’t do much cryodill, but throughout DF, battlegrounds open world and dolmen farming I haven’t had many problems

    I don’t think they’re throttling The servers. I think the game just needs a stronger server set up and one not on the
    Edited by Ixilith on June 27, 2019 6:41AM
  • Turelus
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    Ixilith wrote: »
    No I don’t think they forgot to throttle you. I just think you’re used to ESO. Meaning you’ve grown used to the lag, used to the really bad latency, and are ok with a lot of other things. Skwor I’m sure you’ve played other games besides ESO yeah? Tell me what is your latency in those games vs ESO?

    I’m fairly newish to eso. So not used to it at all myself

    Ping - 50-70
    Fps 100.

    High graphics.

    I don’t do much cryodill, but throughout DF, battlegrounds open world and dolmen farming I haven’t had many problems

    I don’t think they’re throttling The servers. I think the game just needs a stronger server set up and one not on the
    It's not the servers, it's the bottleneck of the calculations they have to make.
    This is the reason for lag in most MMO games, some have found ways to lesson the damage, but none have ever cured it.

    I think the issue ESO faces right now is to "fix" lag they need to rework a lot of the back end, or cut out things causing calculations (CP) but in the case of the latter people are very hostile to the idea of no CP.
    @Turelus - EU PC Megaserver
    "Don't count on others for help. In the end each of us is in this alone. The survivors are those who know how to look out for themselves."
  • Tigerseye
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    Turelus wrote: »

    I think the issue ESO faces right now is to "fix" lag they need to rework a lot of the back end, or cut out things causing calculations (CP) but in the case of the latter people are very hostile to the idea of no CP.

    I would definitely take no CP over lag and DCs, personally, if that is the choice.

    Or some kind of simpler system than the current one, if that would help.

  • Mayrael
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    ESO servers suck can't argue with that, but there is also to complicated game code. Let me explain you few things.
    First of all to not complicate things we consider we talk about nondistributed processing.
    What can have influence on game performance? Its very very simplified but:

    A. Your setup - this mostly affects fps (because when you have no latency issues with other web services we eliminate bad connection). CPU cache and clock speed could affect latency as CPU needs to process all data that are sent but lets be honest, these times are far behind us.

    B. Routing - though you don't have any issues to connect to other services there could be a rare situation when one of the nodes on the way to ESO servers would fail and could cause increasing latency, this had happend few times in the past in my experience but usually these are short events.'

    C. Destination point aka potato server - this is where it gets interesting. First of all server needs to recieve all the data from all clients meaning us. It has buffer that can handle certain amount of data per time unit so called window(we all have it in our PCs etc. but lets be honest, amount of data that we are sending are laughable) it is the first place when something can go wrong.

    Then we have ports on server. Each app on server that provides some services has its uniqe port where the data are sent to be processed. This is the reason why sometimes we see latency in game like 300-400ms but in reality we feel it more like 2000ms. Processing data from game and ping response probably works on different ports, also the amount of data used to test latency usually is much much less than actual data processed by an app.

    Then we have processing. CPUs on server need to handle all of data we sent them, need to calculate it and preserve the order of response. The amount of calculations in this game is terrifying and goes up exponentialy when we talk about multiple players in very close distance (AoE range). Thats why Cyrodiil is the place where we can observe most issues with latency. If CPUs on server side are overloaded it will increase response time. Depending on app server needs to also get data from its databases. Meaning it needs to comunicate with them, recieve the needed data and then process them. This also can increase latency depending on complexity of the queries.

    Then we have again the buffer that needs handle the date that are sent back, routing, our buffer etc. etc.

    I haven't check it but I am 99% sure that combat data are sent via UDP protocol meaning data can be lost. Its faster than TCP but doesn't guarantee anything - thats why sometimes we press a skill button but nothing happens.

    This is nothing special, our hardware does it every day, but the amount of data that ESO server needs to handle is stunning, thats why most of the issues we see in ESO are caused by not very efficent servers.

    I have ommited many protocols and communication between layers but in big shortcut. It's complicated as F.


    And why situation on EU side is worse than on NA? With all do respect, German network infrastructure is one of the oldest in EU, they were one of the first to have it but it wasn't upgraded to the newest standards:

    "According to the Organization for Economic Cooperation and Development, less than 2 percent of Germany's broadband connections are carried by pure fiber-optic systems."

    Source: https://www.npr.org/2019/01/03/678803790/berlin-is-a-tech-hub-so-why-are-germanys-internet-speeds-so-slow?t=1561623173667

    That's why I think ZOS should think about moving their EU servers somewhere else!

    https://www.reddit.com/r/europe/comments/8ljfc6/fiberoptic_penetration_european_ranking/
    Edited by Mayrael on June 27, 2019 8:27AM
    I'm done with this game because of ZOS pushing us into Vengeance, because they don't know how to fix Cyrodiil.
  • eso_lags
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    Read the first sticky on these forums. It says they’re throttling how many queries user made adding can ping the system for information. If they’re throttling Addons, trust me that is not the only thing they’re throtting. Don’t be nieve

    What about console? We dont have add ons? And what about cyrodil on console where performance has been abysmal for years?

    Its just the game servers. It cant handle people grouping up in one zone. And with an influx of players there is more people in zones. But this was always how it was in cyrodil which has a ton of people in it at the same time. On top of that everyone is zerging and spamming abilities.
  • alanmatillab16_ESO
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    Mayrael wrote: »

    B. Routing - though you don't have any issues to connect to other services there could be a rare situation when one of the nodes on the way to ESO servers would fail and could cause increasing latency, this had happend few times in the past in my experience but usually these are short events.'

    So much this, I remember the shizzstorm around Telia.net throttling traffic to Blizzards servers after major patches.

  • ZOS_RogerJ
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    Greetings! Just a friendly reminder to keep the thread on-topic, constructive and civil.
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