The issues related to logging in to the European PC/Mac megaserver have been resolved at this time. If you continue to experience difficulties at login, please restart your client. Thank you for your patience!
If you have performance issues on your console...
VeryEvilPuma
✭✭✭
Communication with support.
Based on real events.
Step 1.
Write ticket, describe your issues in game trying to do this in detail.
Step 2.
Receive an automatic response about the purchase of Elsweyr. (what the ... I pre-ordered it actually)
Write back what’s going on?
Step 3.
Wait.
Wait a damn long time.
After waiting for more than 5 days receive response. Get apologies.
Step 4.
Provide the necessary information. Try to solve some related problems with linking your account to mail.
Step 5.
Get wild conditions rebind account.
Refuse.
Ask about solving the performance issues.
Step 6.
At last some advices to try solve problems! But what is it? Turn off/on your router, clean Mac Address… Is it all?
Step 7.
Receive the answer that it’s all and now it is the problem of Microsoft.
HAPPY END!
In general, my gameplay still looks like this
I wonder if there are people who have performance issues after the beginning of Elsweyr got the really help from support? Share please
P.S. I recently played in the ESO and for the first time appealed in support of this game. But after all this, it confidently climbed to the top of the most disgusting game supports. (imho of course)
Edited by VeryEvilPuma on June 17, 2019 10:55AM Based on real events.
Step 1.
Write ticket, describe your issues in game trying to do this in detail.
Step 2.
Receive an automatic response about the purchase of Elsweyr. (what the ... I pre-ordered it actually)
Write back what’s going on?
Step 3.
Wait.
Wait a damn long time.
After waiting for more than 5 days receive response. Get apologies.
Step 4.
Provide the necessary information. Try to solve some related problems with linking your account to mail.
Step 5.
Get wild conditions rebind account.
Refuse.
Ask about solving the performance issues.
Step 6.
At last some advices to try solve problems! But what is it? Turn off/on your router, clean Mac Address… Is it all?
Step 7.
Receive the answer that it’s all and now it is the problem of Microsoft.
HAPPY END!
In general, my gameplay still looks like this
https://youtu.be/xZj1Pz-twyYI wonder if there are people who have performance issues after the beginning of Elsweyr got the really help from support? Share please
P.S. I recently played in the ESO and for the first time appealed in support of this game. But after all this, it confidently climbed to the top of the most disgusting game supports. (imho of course)
0
