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So if i bought warden from the crown store

ryzen_gamer_gal
ryzen_gamer_gal
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Wouldnt that be an account wide purchase and available on both servers?
  • Bigevilpeter
    Bigevilpeter
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    nope just the server you bough it on
  • ryzen_gamer_gal
    ryzen_gamer_gal
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    If i had known that before buying it i wouldnt have bought it
  • Vietfox
    Vietfox
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    Just for the server you purchased it from. Although i personally think it should be available for both servers.
  • ryzen_gamer_gal
    ryzen_gamer_gal
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    what a ripoff
  • ryzen_gamer_gal
    ryzen_gamer_gal
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    any chance they'll refund me?
  • Vietfox
    Vietfox
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    any chance they'll refund me?

    I don't think so.
  • Bigevilpeter
    Bigevilpeter
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    if you bought the morrowind expansion then yes it would be on both servers, but crown store purchases are server locked
  • Ydrisselle
    Ydrisselle
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    Wouldnt that be an account wide purchase and available on both servers?

    If you buy anything from the ZOS webstore, it's accountwide. But anything from the Crown Store is tied to the megaserver.
  • NotaDaedraWorshipper
    NotaDaedraWorshipper
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    any chance they'll refund me?
    I have had no issue getting things refunded. Just politely state your issue and that you thought it would be for both servers.
    [Lie] Of course! I don't even worship Daedra!
  • ryzen_gamer_gal
    ryzen_gamer_gal
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    Maybe i should have asked you to write the request? I hope i dont seem rude. I'm just put off to discover this. Maybe i should have waited a day before asking...
  • ryzen_gamer_gal
    ryzen_gamer_gal
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    Well if i had known i would have at least considered buying it for the eu server and asked someone on NA to sell me crowns with in game gold at the very least because asking someone to buy crowns for in game gold on EU is crazy. EU server crowns go for 300-400. On NA it's more like 150-200. As it was i bought the warden on the NA server with the crowns i got from eso+. Will def be more careful about that in the future
  • RexyCat
    RexyCat
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    any chance they'll refund me?

    You could always ask Costumer Support or at least ask if they could move your Warden access to the server which you play most. Ask politely and it might happen that they move you access to class or maybe offer that you buy Elsweyr Standard Edition described in the end of post that also contains Summerset, Morrowind and Elseyr as Chapters.

    After that you could maybe get back those Crowns (credited to your account). It would at least mean that with this solution you would have access as you expected on both server for Warden and Necromancer class and not loose crowns from purchase, if they accredit your account those crowns from Warden puchase. You need to confirm with ESO CS if that is possible to do before you going this path, but it is also more likely that they could accept this as they wouldn't loose money and have a way to see that you already have Warden as CS item on account.


    Anyway as already been explained, all Expansion (in terminology ESO - "Chapter") that also offer a new class is a package deal which includes that class as part of base game. Items that are bought in CrownStore will be only accessible from that server you bought it on (and you can confirm this by all those threads where ppl feel upset about this during events where both servers could be used to get credits for getting a free house in Summerset). The price on Warden relates to this as it 1500 Crowns, compare it to banker or vendor that is 5000 Crowns and you can still not use that on that other server as it is a crown store item.

    Looking at today's offer for Elsweyr packages there is an offer which should give you access to both server, if you bought Elsweyr Digital Standard Edition which give access to Summerset Chapter and Morrowind Chapter incl Necromancer (Elsweyr Chapter).
    Product Details

    Join over 11 million players in the award-winning online multiplayer RPG. Dragons return to Tamriel in The Elder Scrolls Online: Elsweyr, part of the Season of the Dragon year-long adventure! Explore the savannahs and canyons of Elsweyr, defend the home of the Khajiit from an ancient evil, and command the undead with the Necromancer class. Includes access to The Elder Scrolls Online Base Game, Morrowind™ Chapter, Summerset™ Chapter, and Elsweyr Chapter.

    https://account.elderscrollsonline.com/store/product/eso_elsweyr_edition

    On Morrowind Chapter further down on same page:
    Morrowind Chapter
    Explore the island of Vvardenfell, harness nature-based magic as the Warden class, and more!

    Chapters (ESOs own invention for "expansion" which other MMO usually call this) is what adds items and feature to you account as a base (on both server side that is). If you have Elsweyr on EU account then you should also be able to go to NA and have access to Elsweyr incl Necromancer on that account.

    //RexyCat
    Edited by RexyCat on June 9, 2019 3:07PM
  • ryzen_gamer_gal
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    Thanks Rexy Cat. I wish i could afford it this month. Maybe next.
  • Reverb
    Reverb
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    Anything you buy from the website, or that’s reflected on the website, is account wide and applies to both realms. This includes crowns (but not gems), subscription status, and expansions.

    Anything you buy in the crown store is applied to only the realm you were logged into when you received it. This includes DLC bundles, mounts, costume so, motifs, etc.
    Edited by Reverb on June 9, 2019 3:25PM
    Battle not with monsters, lest ye become a monster, and if you gaze into the abyss, the abyss gazes also into you. ~Friedrich Nietzsche
  • ryzen_gamer_gal
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    Reverb wrote: »
    Anything you buy from the website, or that’s reflected on the website, is account wide and applies to both realms. This includes crowns (but not gems), subscription status, and expansions.

    Anything you buy in the crown store is applied to only the realm you were logged into when you received it. This includes DLC bundles, mounts, costume so, motifs, etc.

    thanks. that seems the consensus. too little too late though if they wont refund me the crowns.
  • ZonasArch
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    If i had known that before buying it i wouldnt have bought it

    Literally anything bought in crown store is server bound, if not character bound. I don't know of a single thing that escapes this. Open a ticket, be nice and polite, and hopefully they'll help you.
  • barney2525
    barney2525
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    any chance they'll refund me?



    you lose nothing by trying


  • ryzen_gamer_gal
    ryzen_gamer_gal
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    well it's been close to 8 hrs and no response. must be a busy day for them.
    Edited by ryzen_gamer_gal on June 9, 2019 11:31PM
  • ryzen_gamer_gal
    ryzen_gamer_gal
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    i even have a ticket # 190609-003008
  • idk
    idk
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    nope just the server you bough it on

    This, like anything you purchased in the crown store.

    I would not expect Zos to answer this since it is pretty standard but I will tag @ZOS_BillE to prod a response.
  • OneForSorrow
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    If you haven't made a warden yet on the server you regret buying it for they may refund it but it does take time. At least a day in my experience.

    It's Sunday right now in the States so I doubt they have any CS people actively on duty atm anyway.
    PC NA. Various alts, trying to find a main, I have no idea what I'm doing.
  • ryzen_gamer_gal
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    well i did make a warden on the na setver but i didnt really do anything with it. it was level 3 when i realized i couldnt also make a warden on the eu server. At that point i deleted the warden when i realized the mistake.

    ok so a day wait then. righto.
  • ryzen_gamer_gal
    ryzen_gamer_gal
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    Well i finally got a response. And after having asked twice, i had to respond and ask a 3rd time to please refund my crowns and take the warden back. Dont know what else i can say to clarify a message that is marked refund request...
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