Maintenance for the week of February 23:
· [COMPLETE] NA megaservers for maintenance – February 23, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
· [COMPLETE] EU megaservers for maintenance – February 23, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
· [COMPLETE] ESO Store and Account System for maintenance – February 23, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)

Anyone else having trouble purchasing Elsweyr (resolved)?

Tasear
Tasear
✭✭✭✭✭
✭✭✭✭✭
T.T I am ready to give up and say it wasn't meant to be... but wondering if anyone else has issue with their purchase of Elsweyr on Amazon?


https://www.amazon.com/gp/product/B07MTZ39BH/ref=ppx_yo_dt_b_d_asin_title_o00?ie=UTF8&psc=1


Update

Amazon was very sincere in helping me resolve my issue. They really worked to make things work even they couldn't figure it out till agent 5. It only took 3 days, bit with effective communication they won trust and loyalty. It made me realize another company do far better.
Edited by Tasear on May 18, 2019 4:29AM
  • Sylvermynx
    Sylvermynx
    ✭✭✭✭✭
    ✭✭✭✭✭
    Sorry Tas - I didn't buy it from amazon, bought it from the ESO store for both accounts.
  • deadsheepb14_ESO
    deadsheepb14_ESO
    ✭✭✭
    I bought the upgrade (CE) through Steam a few days ago and everything went fine.
  • Tasear
    Tasear
    ✭✭✭✭✭
    ✭✭✭✭✭
    update I had decided to swap editions of my pre-order and this inadvertently lost my slot of the game and now on a waiting list, according to customer support and Amazon doesn't have the supply to meet the demand.
    Edited by Tasear on May 18, 2019 12:04AM
  • Carl-lan
    Carl-lan
    ✭✭✭✭
    Try the ESO store instead? It worked fine for me the other day.
  • ArchMikem
    ArchMikem
    ✭✭✭✭✭
    ✭✭✭✭✭
    I ordered my upgrade on xbox weeks ago.
    CP2,100 Master Explorer - AvA Two Star Warlord - Console Peasant - Khajiiti Aficionado - The Clan
    Quest Objective: OMG Go Talk To That Kitty!
  • TequilaFire
    TequilaFire
    ✭✭✭✭✭
    ✭✭✭✭✭
    Amazon has been getting funky at game and game card purchases for a while now.
  • phaneub17_ESO
    phaneub17_ESO
    ✭✭✭✭✭
    ✭✭✭✭✭
    Seems like a better option is to buy it directly from the ESO store page or via Steam, since its a digital code anyway, both auto apply it to your account so you don't have to enter the code.
  • Darkhorse1975
    Darkhorse1975
    ✭✭✭✭✭
    Im glad to see you got it resolved. Here's to hoping all is well on early access for us Amazon patrons!
    Master Craftsman!
  • Bhaal5
    Bhaal5
    ✭✭✭✭✭
    Nope, not buying it in the first place and spending that much else where.... Ping is at unacceptable standards for oceanic/sea based players with zero plans/responses to fixing the issue
    Edited by Bhaal5 on May 18, 2019 6:10AM
Sign In or Register to comment.