Maintenance for the week of December 16:
• PC/Mac: No maintenance – December 16
• PC/Mac: NA and EU for maintenance – December 18, 6:00AM EST (11:00 UTC) - 10:00AM EST (15:00 UTC)
• Xbox One: NA and EU megaservers for patch maintenance – December 18, 6:00AM EST (11:00 UTC) - 10:00AM EST (15:00 UTC)
• PlayStation®4: NA and EU megaservers for patch maintenance – December 18, 6:00AM EST (11:00 UTC) - 10:00AM EST (15:00 UTC)
Had ESO Plus monthly, just changed it to ESO Plus yearly. No crowns Incident 190415-005657)
My monthly ESO Plus subscription was due on 4/14/19. A few days before that I changed my subscription to pay for an entire year at once. On April 14 I got billed by Microsoft for 139.99 plus tax. I got ZERO crown in game. I opened a ticket and got some form letter response citing how ESO Plus subscribers receive one allotment of 1650 crowns every 30 days, blah, blah.
The whole XBox ability to pay for an entire year is kinda new here. Ii want my crowns in a lump sum just like PC, Playstation, and everyone else gets them. Are you not now giving Xbox folks who pay for ESO Plus for an entire year in advance now the same benefit everyone else gets. Please help me resolve this because your technical support was absolutely no help and this is not fair for XBox users.