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Lag Issue on XBox one NA server.

Tasantherus
Tasantherus
Soul Shriven
Has something changed within the last week or so? I never had any issues what so ever, but the last couple of days Ive had frame rate and freezing issues. I checked my network and its working fine. Just curios if its something new and anyone else experiencing it?
  • ZOS_Bill
    ZOS_Bill
    admin
    @Tasantherus

    If you are experiencing frame rate and freezing issues, try the troubleshooting steps in the article below.

    What do I do if ESO is having performance issues on Xbox One?

    You can contact customer support for additional help if the troubleshooting does not improve your game performance.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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    Staff Post
  • Nos4int
    Nos4int
    Soul Shriven
    WHAT DO I DO IF ESO IS HAVING PERFORMANCE ISSUES ON XBOX ONE?
    Updated 10/19/2016 01:20 PM
    If you are experiencing issues with ESO's performance on your Xbox One, you can try the following troubleshooting solutions:



    RESTART THE GAME
    To restart the game:

    Press the Xbox button on your controller to return to the Home screen.
    Press the Menu button on your controller and close the game.
    Restart the game from the Home screen.


    POWER CYCLE THE CONSOLE
    To power cycle your Xbox One:

    Press and hold the Xbox button on the front of the console for 10 seconds.
    Unplug the console's power cable and wait for 10 seconds.
    Plug the power cable back in and turn the console back on by pressing the Xbox button again.


    UNINSTALL AND REINSTALL THE GAME
    To uninstall a game on your Xbox One, follow the steps found here.

    Once complete, you can reinstall the game from your library.




    hmmm..... never thought of this.
    might work on a PC as well?!
    have to try this one day!

  • woodbum
    woodbum
    Soul Shriven
    Well even after trying everything ...it's getting worst !!! Freezes, long load time (like all the time), game crash on trials or dungeons ... zone regen not applying etc etc :(
    Just freaking out here lol
    Xbox platform CP810, Master Crafter, Alchemy, Enchantment
  • ThanatosXR
    ThanatosXR
    ✭✭✭
    Update: setting your to IPv6 connection fixs all the lag
    Edited by ThanatosXR on April 18, 2019 3:20PM
  • frostz417
    frostz417
    ✭✭✭✭✭
    ✭✭
    It’s not on your side.
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