The Elder Scrolls Online

Whole group kicked out of finished trial, items gone

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Tierse
Tierse
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So my group just finished nAS, looted and were about to hand in quests when we're all kicked out into game lobby. Upon logging back in all trial loot is gone, and trial is reset.

What gives?

This happening to anyone else?
  • RebornV3x
    RebornV3x
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    Wow sounds like bad luck if everyone in the group disconnected cause even if one person was able to stay on and inside the trial it would have kept the instance
    Xbox One - NA GT: RebornV3x
    I also play on PC from time to time but I just wanna be left alone on there so sorry.
  • Caff32
    Caff32
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    Actually sounds more like someone hit "disband group" instead of "leave group"
  • Tierse
    Tierse
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    Does everyone normally get logged off and have items removed upon a group disband?
  • Zaketh
    Zaketh
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    What platform? My wife and I are on NA PS4, and she and other players were all DC'd while killing B'korgen on Summerset, the other day. Not grouped, but all booted to load screen, and the slug was reset as well. Had him down to ~2 % as well
    NA PS4
  • LioraValkyrie
    LioraValkyrie
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    PC/EU same thing happened to my vMoL group today at roughly the same time, 13:30 GMT. Mid-fight, everyone was kicked to character select and the trial reset. The group was still formed, not disbanded. Thankfully we were on the first boss so didn't lose any loot. @ZOS_GinaBruno
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  • Tierse
    Tierse
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    Ok so maybe this would be nice to get a ZOS comment on...
  • Neyane
    Neyane
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    pc eu, had this happen on a ncr+3 run.
    The most important thing in life is enjoying yourself.
    ValkyrieMikuu ♥
    1200+ PC EU ♥
    1000+ PS EU ♥
    Last time I played ESO on PC was before covid. I'm back ^.^
  • MentalxHammer
    MentalxHammer
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    Finally the server issues are effecting the PvE community. Let us stand as a community and demand the answers we deserve!
  • TriangularChicken
    TriangularChicken
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    Happens all the time in BGs...wait in queue for 20 mins, get ready check, "forming group", short loading screen - > back to login + deserter penalty. Who cares, right? ZOS doesn't.
  • Conduit0
    Conduit0
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    Tierse wrote: »
    So my group just finished nAS, looted and were about to hand in quests when we're all kicked out into game lobby. Upon logging back in all trial loot is gone, and trial is reset.

    What gives?

    This happening to anyone else?
    LioraValkyrie wrote: »
    PC/EU same thing happened to my vMoL group today at roughly the same time, 13:30 GMT. Mid-fight, everyone was kicked to character select and the trial reset. The group was still formed, not disbanded. Thankfully we were on the first boss so didn't lose any loot. @ZOS_GinaBruno

    It sounds like the server responsible for trial instances died and unfortunately the loot data hadn't been saved to the main server yet or it triggered some sort of rollback.

    Which most likely means ZOS won't be able to help you recover any lost loot, since the data was likely lost.
  • Tierse
    Tierse
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    Oh I'm not expecting any recovered items, just wanna make sure this is being looked at since judging by the replies here it wasn't a one time thing.
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