Yeah, as @Tasear said, it can take hours. It's different for everyone, but the amount of items in your character's inventory, bank and mailbox are supposed to affect it.
Weirdly enough, I'm having the opposite problem. Upon selecting a character, I get a really short load screen and then I get dumped back into the character select screen
I submitted a support ticket, but as it's an update day PLUS a new DLC launch... I'm not optimistic. Lol.
Hope you get in soon!
Sylvermynx wrote: »I get that on pc sometimes (no particular reason or repeatable thing either). When it happens I restart the client, and it's usually fine again for a long time. Happened once today; was the first time in a couple months.