Can't connect to elderscrollsonline.com main website and also can't connect to the NA servers Xbox

Rawkuz723 · February 2019

Hello,

I'm having an issue connecting to the main website elderscrollsonline.com and I'm also not able to connect to the North American Server on my Xbox one. I tried connecting to your website on different web browsers on my desktop and I even tried connecting to the website on xbox one but can't connect.

I'm able to connect to the European server on my xbox one.

Rawkuz723 · February 2019

I've been trying to access the main website and Xbox North American server pretty much off and on all day. Everything was working fine on 2/20/19. It's now 12:06am EST.

Not sure if this helps but I went to downdetector.com and there was a PS4 user that is having almost the same issue as me and I qoute:

Hello there, I'd like to report an ongoing issue that I've been experiencing for the past two hours. It pertains to The Elder Scrolls Online North American Server on the PlayStation 4. I am able to sign into the European Servers but when I attempt to sign into the North American Servers the update doesn't show on the tab and shortly after attempting to sign in I get a connection lost notification. Am I missing something here? I know they recently updated the game but this confounds me.

Defilted · February 2019

XBOX NA is down for me and I cannot connect.

Keep receiving "An unexpected internal error has occurred. Please contact customer service at help.elderscrollsonline.com"

No alerts or anything on their website stating it is down so I assume they don't know it is down currently.

Astarana · February 2019

I was in the game on Xbox one NA server and I am stuck on loading screen for last 5 minutes. Several people other people I know say they get log in error.

TruthSeeker · February 2019

PS4 NA is down for me as well. Seems to be an NA issue, as EU is fine.

frostz417 · February 2019

Xbox NA is down for me as well

Jciampi · February 2019

I cannot connect either. Xbox live works fine. But cannot connect to ESO servers.

React · February 2019

XB NA is down

Rawkuz723 · February 2019

*Update*

As of 2/22/19, 11:20 am Est.

I'm now able to connect to the main website and to the NA server on Xbox one. My matter has been resolved.

ZOS_Bill · February 2019

Earlier there were some login issues on the NA megaservers. These issues should now be resolved.