Maintenance for the week of September 22:
· [COMPLETE] NA megaservers for maintenance – September 22, 4:00AM EDT (8:00 UTC) - 10:00AM EDT (14:00 UTC)
· [COMPLETE] EU megaservers for maintenance – September 22, 8:00 UTC (4:00AM EDT) - 14:00 UTC (10:00AM EDT)

maintenance EU vs US

  • Aurrynthea_Drake
    Aurrynthea_Drake
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    Bam_Bam wrote: »
    Hey ZOS - how about an upate with the correct time? Can ESO+ subbers get a day back?

    At what point do we eso+ players start stopping the direct debits until we get the service we paid for? I'm ready to get those ladies from Rip Off Britain on the case!
    Magic does not die. It merely sleeps until called forth into the world again.
    PC EU (PvE)(ex PvP)
  • Lloydmp
    Lloydmp
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    I’m not one to complain but the complete lack of Comms is shocking. I wonder if the everyone EU side just unsubbed for a month if they might change their approach?
  • Drake75
    Drake75
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    I think EU gets timely information on other languages than English because they actually had to hire Europeans to administer those forums. English support can be handled by Americans. It is a shame Finnish isn't more popular or I would get timely support with my native language.
  • __Horizon__
    H guys

    I am new ESO player and I subscribed to ESO Plus yesterday and this is my first experience with ESO service.

    Is this service time and delay something new or does this happen often during the maintenance? I hardly played since I subscribed!

  • Neyane
    Neyane
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    Almost 30 mins late now. Thanks once again zos for proving you don’t care about the EU side of things . Give us some communication it’s the least you could do.
    Edited by Neyane on January 28, 2019 4:27PM
    The most important thing in life is enjoying yourself.
    810+, love trials and dungeons, achievement hunter ♥
    Stormproof on 9 characters and more to come~ Flawless on MagSorc & MagPlar ♥
  • Tobironic
    Tobironic
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    H guys

    I am new ESO player and I subscribed to ESO Plus yesterday and this is my first experience with ESO service.

    Is this service time and delay something new or does this happen often during the maintenance? I hardly played since I subscribed!

    Nah it's not usually this long. The bad com is real tho :/
  • Edziu
    Edziu
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    H guys

    I am new ESO player and I subscribed to ESO Plus yesterday and this is my first experience with ESO service.

    Is this service time and delay something new or does this happen often during the maintenance? I hardly played since I subscribed!

    well lately this wasnt that horrible like now...but much before that was on the agenda - that was average weakly maitenance and I see ZOS have back to their ESO roots - maitenance taking full day each week
  • FakeZavos
    FakeZavos
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    gresiac wrote: »
    They did a software update on the eu server.
    Oh... nooooo...
    How-To-Add-A-Fake-Windows-Update-Screen-To-Play-A-Prank.gif

    Lol, EU servers dont run on W10, they run on W98, u use the wrong update screen.
    Why do I even try
  • TheRealPotoroo
    TheRealPotoroo
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    gresiac wrote: »
    They did a software update on the eu server.

    They're still doing a software update on the EU server.
    PC NA, PC EU

    "Instead of taking the best of the dolmens (predictable rotation), the best of the geysers (scalability based on number of players), and the best of the dragons (map location and health indicators) and adding them together to make a fun and dynamic world event scenario, they gave us....... harrowstorms." https://forums.elderscrollsonline.com/en/discussion/comment/6850523/#Comment_6850523
  • __Horizon__
    sandelius wrote: »
    H guys

    I am new ESO player and I subscribed to ESO Plus yesterday and this is my first experience with ESO service.

    Is this service time and delay something new or does this happen often during the maintenance? I hardly played since I subscribed!

    Nah it's not usually this long. The bad com is real tho :/

    Thanks, that's good to know that usually its not this long. Hope the servers will be back soon!
  • Drake75
    Drake75
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    gresiac wrote: »
    They did a software update on the eu server.

    They're still doing a software update on the EU server.

    Or trying to get the servers back online after the update.
  • Celephantsylvius_Bornasfinmo
    Celephantsylvius_Bornasfinmo
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    It's kind of unclear, there should be an official thread easy to access about the downtime. It would avoid all the spam on the forum ^^
  • Lloydmp
    Lloydmp
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    Any of our bilingual EU compatriots able to grab us an update of the German/French forums?
  • Bam_Bam
    Bam_Bam
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    H guys

    I am new ESO player and I subscribed to ESO Plus yesterday and this is my first experience with ESO service.

    Is this service time and delay something new or does this happen often during the maintenance? I hardly played since I subscribed!

    Oh mate. I feel sorry for you. Welcome to the game. But yeah..maintenance....
    Joined January 2014
    PC EU - PvE & BGs & PvP (Vivec)
    Grand Master Crafter

    #DiscordHypeSquad

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  • sp_korshun
    sp_korshun
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    Drake75 wrote: »
    gresiac wrote: »
    They did a software update on the eu server.

    They're still doing a software update on the EU server.

    Or trying to get the servers back online after the update.

    Of course they're having "unexpected" issues, so we need 8 more hours of maintenance, as always.
  • JetPacWilly
    JetPacWilly
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    Can we assume they use the same hardware on both sides of the Atlantic? If so, why does one side need a software update and the other not? I would have assumed they would deploy the same software to both sites as, after all, it's needed to provide the same game for both populations, or is that too simplistic?
  • ChuckyPayne
    ChuckyPayne
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    Any news? NO ETA
  • pmeertsneb18_ESO
    pmeertsneb18_ESO
    Soul Shriven
    ALL the EU servers being down for almost a complete working day ??!! I'm an infrastructure architect for enterprise applications. Now Games are generally more complex I get it, but in this day and age not having a rolling upgrade plan or cloud ready infrastructure to deal with this during normal working hours for the DEVs is not the best idea..

    Too bad that this one takes way too long this week.
    Especially if you look at the hours of the day, why can't this be done between 4AM CET and 10AM CET ?? so that they are ready around lunchbreak time so people can do a quick chore during lunch before returing for some more serious grinding in the afternoon/evening?

    In the US the times look much more favorable I must say !

    Anyway there is heaps to complain but I'd also like to thank the engineers and devs @ Bethesda for their hard work to bring us hours full of joy!

    However being a bit more mindful of your customers on the management side of the planboard wouldn't hurt anyone !!
  • Darshell
    Darshell
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    gresiac wrote: »
    They did a software update on the eu server.

    They're still doing a software update on the EU server.

    more like they cant do a software update on the EU server
  • sp_korshun
    sp_korshun
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    Darshell wrote: »
    gresiac wrote: »
    They did a software update on the eu server.

    They're still doing a software update on the EU server.

    more like they cant do a software update on the EU server

    what are you talking about! They absolutely can, but not today >:)
  • Mercanis
    Mercanis
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    Do they usually give an updated time?

    ...EDIT: Never mind haha
    Edited by Mercanis on January 28, 2019 4:41PM
  • DarkSlayer352
    Look at that, now it switched to extended.
  • Ftiryaki13
    Ftiryaki13
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    it says "extended" now.
  • sp_korshun
    sp_korshun
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    • [EXTENDED] PC/Mac: EU megaserver for maintenance– January 28, 4:00AM EST (9:00 UTC) - 1:00PM EST (18:00 UTC)
    Nice work xD
  • DarkSlayer352
    sp_korshun wrote: »
    • [EXTENDED] PC/Mac: EU megaserver for maintenance– January 28, 4:00AM EST (9:00 UTC) - 1:00PM EST (18:00 UTC)
    Nice work xD

    they couldnt find a replacement hamster in time
  • JellySunset
    JellySunset
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    Well Damn..
    PC EU
    PC NA
  • molecule
    molecule
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    Look at that, now it switched to extended.

    Expected > Extended > Prolonged > We don't have a clue what we are doing
  • Tommy_The_Gun
    Tommy_The_Gun
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    giphy.gif
  • MikaHR
    MikaHR
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    If it fixes 15+ minutes loading screens for delves (and generally instances) good....if not...start a revolution, heard Frenchies are good at that.
    Edited by MikaHR on January 28, 2019 4:46PM
  • goldenarcher1
    goldenarcher1
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    NuugGuS.jpg
This discussion has been closed.