Voice chat is still very unstable on PS4 NA. Last night, entire groups were unable to communicate in Guild, Group or Zone chat. Selecting a channel causes it to disappear from the list. Judging from the complaints in Zone, I'd say many players are being affected.
LOL this has been reported for well over a year and ZO$ still tells people troubleshoot when the problem is ZO$ related and happens on both consoles
PS4 NA ~ PSN: EmilyElizabeth77
DC PvP ~ CP1000+
ZOS Greatest Hits Collection: "Thanks for the info, everyone. We're investigating." ~ "Can confirm, math is hard. We'll get the article updated. Thanks all!" ~ "Thanks for letting us know, we're actively looking into this." ~ "This was caused from an unrelated bug fix in the previous patch." ~ "We don't have a date set for it yet, but it'll be at least a few weeks." ~ "Items team is aware of this and getting a fix in." 1.38 Fixed an issue where four particular chairs in the Shimmerene Waterworks could not be sat on.